Philips 42PFL7562D User Guide - Page 51

Symptom, Possible cause/Remedy, No picture, Poor picture, Poor colour, No sound, No digital,

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ENGLISH 12 Troubleshooting Symptom No picture Poor picture Poor colour No sound No digital channels No subtitles (UK ONLY) The remote control does not work Possible cause/Remedy • Verify if the supplied cables are connected properly. (The aerial cable to TV, the other aerial to your recorder, the power cables, ..) • Verify if you selected the correct source. • Verify if the child lock has been switched off. • Verify in the Manual installation menu if you have selected the correct TV system. • Verify if your TV or house aerial isn't located too close to loudspeakers, non-earthed audio equipment or neon lights, etc. • Mountains or high buildings can cause double pictures or ghost images. • Sometimes you can improve the picture quality by changing the direction of the aerial. • Is the picture or teletext unrecognisable or do you experience bad teletext reception ? Verify if you have entered the correct frequency, or fine tune the frequency for that specific channel or adjust the antenna direction if the problem isn't solved by finetuning. See Installation, 'Analogue: manual installation', p. 28. • Select Factory settings in the Installation menu. • Verify the connections between the optional equipment and the TV. • Verify if the volume isn't at minimum. • Verify if the sound hasn't been muted with the ¬ key. • Verify the connections between the optional equipment and the TV. • Contact your dealer about Digital Video Broadcasting Terrestrial signal availability in your country. • Under certain circumstances Digital text or interactive services may have priority over subtitles. This can result in the subtitles not automatically reappearing when leaving Digital text or interactive services on a channel which is broadcasting subtitles. In these cases subtitles can be initialised, either by toggling the or the key on the remote control or by changing channel. • Verify if the remote control is set correctly for the equipment your are using. • Verify if the batteries are not dead. Replace the batteries. You can still use the keys at the left side of the TV. 51

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µ±
ENGLISH
Symptom
Possible cause/Remedy
No picture
• Verify if the supplied cables are connected properly. (The aerial cable to
TV, the other aerial to your recorder, the power cables, ..)
• Verify if you selected the correct source.
• Verify if the child lock has been switched off.
Poor picture
• Verify in the Manual installation menu if you have selected the correct
TV system.
• Verify if your TV or house aerial isn't located too close to loudspeakers,
non-earthed audio equipment or neon lights, etc.
• Mountains or high buildings can cause double pictures or ghost images.
• Sometimes you can improve the picture quality by changing the direction
of the aerial.
• Is the picture or teletext unrecognisable or do you experience bad
teletext reception ? Verify if you have entered the correct frequency, or
fine tune the frequency for that specific channel or adjust the antenna
direction if the problem isn’t solved by finetuning. See Installation,
'Analogue: manual installation', p. 28.
Poor colour
• Select Factory settings in the Installation menu.
• Verify the connections between the optional equipment and the TV.
No sound
• Verify if the volume isn't at minimum.
• Verify if the sound hasn't been muted with the
¬
key.
• Verify the connections between the optional equipment and the TV.
No digital
channels
• Contact your dealer about Digital Video Broadcasting Terrestrial signal
availability in your country.
No subtitles
(UK ONLY)
• Under certain circumstances Digital text or interactive services may have
priority over subtitles. This can result in the subtitles not automatically
reappearing when leaving Digital text or interactive services on a channel
which is broadcasting subtitles. In these cases subtitles can be initialised,
either by toggling the
or the
key on the remote
control or by changing channel.
The remote
control does
not
work
• Verify if the remote control is set correctly for the equipment your are
using.
• Verify if the batteries are not dead. Replace the batteries.
You can still use the keys at the left side of the TV.
±² Troubleshooting