Pioneer PDP-503CMX Operating Instructions - Page 11
Troubleshooting - service manual
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TROUBLESHOOTING Incorrect operations are often mistaken for trouble and malfunctions. If you think there is something wrong with this component, check the points below. Sometimes the trouble may originate from another component. Thus, also check the other electrical appliances also in use. If the trouble cannot be rectified even after checking the following items, contact your dealer or nearest PIONEER service center. Symptom Cause Solution No power ÷ USB cable is disconnected from ÷ Connect USB cable to computer computer. correctly. ÷ Computer power is not turned on. ÷ Turn on power to computer. No response when operated. ÷ USB cable is disconnected. ÷ Connect USB cable correctly. USB cable is not recognized by computer when connected. ÷ USB port may not be operating due to some problem with computer or Windows operating system. ÷ Consult computer manufacturer for BIOS and driver software updates where applicable. Cursor position is far from that of pen tip on screen. ÷ A screen resolution other than 1280x768 is being used. Or resolution has been changed. ÷ The plasma display's screen display size setting has been changed. ÷ Driver software is not installed properly. ÷ Change the driver software settings as required. ÷ Install driver software correctly. C u r s o r p o s i t i o n d i v e r g e s ÷ The plasma display's screen ÷ Use the plasma display's calibra- slightly from that of pen tip on display position has shifted. tion mode to adjust the vertical screen. and horizontal position. Cursor position diverges from pen after initial setting. ÷ The plasma display's AUTO SET UP screen position adjustment has been reset. ÷ Plasma display's [MASK CONTROL] or [ORBITER] is set to [ON]. ÷ Depending on the image, slight divergences can be manually corrected. ÷ Set [MASK CONTROL], [ORBITER] to [OFF]. The special dedicated pen does not respond. ÷ Battery is depleted. ÷ Insufficient pen tip pressure is being used so that the pen tip switch doesn't turn on. ÷ The holes in rear end of pen are blocked. ÷ The pen is being used outside of its effective range. ÷ The unit is receiving ultrasonic influence from other device. ÷ You are wearing gloves while holding the pen (pen's ultrasonic signals are being absorbed). ÷ Driver software is not installed properly. ÷ Check the LED indicator, and if it does not light brightly, replace battery. ÷ Press the tip to the screen with sufficient pressure to turn on the pen tip switch. ÷ Do not cover the holes in rear end of pen. ÷ Use only within the proper onscreen usage range. ÷ Do not place any device near the unit that issues ultrasonic waves. ÷ Remove gloves. ÷ Install driver software correctly. 24 En