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Ricoh Aficio SP 5210DN Operating Instructions - Page 178

Set the Print Cartridge correctly., WPA Auth. incomplete.211

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9. Troubleshooting Set the Print Cartridge correctly. The print cartridge may not be installed correctly. Turn the printer off and re-install the Print cartridge. If the message is still displayed after re-installation, contact your sales or service representative. For details, see p.149 "Replacing the Print Cartridge". Supply order has failed. The automatic supply order failed. The message indicates the supplies that the printer tried to order. This NetBIOS name is already in use.(108/208) The NetBIOS name specified for the printer is already in use by another device on the network. Consult your network administrator. The same IPv4 Address already exists.(102/202) The IPv4 address specified for the printer is already in use by another device on the network. Consult your network administrator. The selected job has already been printed or deleted. This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message screen. USB has a problem. Please call service. The printer has detected a USB board failure. Turn the power off, and then on again. If the problem persists, contact your sales or service representative. Values set for IPv6/Gateway addresses are invalid.(110/210) The IPv6 address or gateway address is invalid. Check the network settings. 9 WPA Auth. incomplete.(211) WPA authentication could not complete. Consult your network administrator. • Confirm error details by printing the Error Log. For details, see p.44 "Test Printing". 176

Section	Page
Operating Instructions <Hardware Guide>	1
TABLE OF CONTENTS	3
How to Read This Manual	8
Symbols	8
Model-Specific Information	9
Machine Types	9
Positions of WARNING and CAUTION Labels	11
Power Switch Symbols	12
Manuals for This Printer	13
List of Options	15
Operating Instructions	16
Reading the HTML Manuals on the CD-ROMs	16
Reading the HTML Manuals That You Install on the Computer	16
1. Guide to the Printer	19
Exterior: Front View	19
Exterior: Rear View	21
Interior	23
Control Panel	25
Display Panel	27
Entering Characters	28
How to Enter Characters	29
2. Setting Up the Printer	33
Printer Setup Procedure	33
Place to Install	34
Unpacking	38
Turning the Printer's Power On and Off	41
Turning on the Power	41
Turning off the Power	43
Selecting the Display Language	45
Test Printing	46
3. Installing Options	47
Available Options	47
Order of Option Installation	47
Where to Install Options	47
Caution When Re-installing the Controller Board	49
Attaching the Paper Feed Unit	50
Installing the Memory Expansion Units	54
Installing the Hard Disk	54
Installing the SDRAM Module	57
Installing the Interface Units	61
Installing the Gigabit Ethernet Board	61
Installing the Wireless LAN Interface Board	63
Installing the IEEE 1284 Interface Board	65
Installing the SD Memory Card Options	68
4. Connecting the Printer	71
Ethernet Cable Connection	71
Reading the LED Lamps	73
USB Cable Connection	74
Parallel Cable Connection	76
5. Configuration	77
Ethernet Configuration	77
Specifying an IP Address (No DHCP)	78
Receiving an IP Address Automatically (DHCP)	80
Configuring Network Settings When Using NetWare	82
Setting the Ethernet Speed	83
Wireless LAN Configuration	86
Setting the SSID	88
Confirming Wireless Network Connectivity	89
Cautions When Using a Wireless LAN	89
Setting Security Method of Wireless LAN	91
Setting a WEP Key	91
Setting WPA	92
Configuring IEEE 802.1X	96
Installing a Site Certificate	96
Installing Device Certificate	96
Setting Items of IEEE 802.1X for Ethernet	97
Setting Items of IEEE 802.1X for Wireless LAN	99
6. Loading Paper	103
Supported Paper for Each Tray	103
Symbols	103
Standard Paper Feed Tray	103
Optional Paper Feed Tray	104
Bypass Tray	106
Supported Paper Types	107
Plain Paper	107
Middle Thick	108
Thick Paper	108
Thin Paper	108
Letterhead	109
Label Paper	110
Special Paper	110
Preprinted Paper	111
Color Paper	111
Recycled Paper	111
OHP transparencies	112
Envelopes	112
Storing Paper	115
Non-Recommended Paper Types	116
Print Area	117
Loading Paper in Trays	119
Loading Paper into a Standard or Optional Paper Feed Tray	119
Specifying paper size automatically for a standard or optional paper feed tray	123
Specifying standard size paper for a standard or optional paper feed tray	124
Specifying custom size paper for a standard or optional paper feed tray	125
Specifying a paper type for standard or optional paper feed tray	126
Loading Paper onto Bypass Tray	128
Specifying standard size paper for the bypass tray	129
Specifying custom size paper for the bypass tray	131
Specifying a paper type for the bypass tray	133
Loading Envelopes	135
Loading Envelopes onto Bypass Tray	135
Specifying envelope size for the bypass tray	138
Loading Envelopes into a Standard or Optional Paper Feed Tray	140
Specifying envelope size for a standard or optional paper feed tray	145
Printing on Fixed-Orientation Paper	147
Registering Unique Names to Paper Types	149
Registering Names to Paper Types	149
Setting User Paper Types to Trays	149
Printing Using Registered Paper Types	150
7. Maintaining the Printer	151
Replacing the Print Cartridge	151
Replacing the Maintenance Kit	156
Cautions When Cleaning	157
Cleaning the Friction Pad and the Paper Feed Roller	158
Cleaning the Registration Roller	161
8. Adjusting the Printer	165
Adjusting the Image Density	165
Adjusting Printing Position	167
Adjusting the Paper Type	170
9. Troubleshooting	173
Error and Status Messages Appear on the Control Panel	173
Status Messages (in alphabetical order)	173
Alert Messages (in alphabetical order)	174
Panel Tones	179
Printer Does Not Print	180
Checking the Port Connection	181
Windows	181
Mac OS X	182
Other Printing Problems	183
When You Cannot Print Properly	183
Paper Misfeeds Occur Frequently	185
The printed image is different from the image on the computer	187
When Printer is Not Functioning Properly	188
Additional Troubleshooting	190
10. Removing Misfed Paper	193
When Paper is Jammed	193
Paper Misfeed Message (A)	195
Paper Misfeed Message (B)(C)	199
Paper Misfeed Message (Y1)(Y2)(Y3)(Y4)	204
Paper Misfeed Message (Z1)(Z2)	207
11. Appendix	211
Moving and Transporting the Printer	211
Moving the Printer in a Short Distance	211
Consumables	213
Print Cartridge	213
Maintenance Kit	214
Specifications	215
Mainframe	215
Options	218
Paper Feed Unit TK1120	218
Paper Feed Unit TK1130	219
Hard Disk Drive Type 2670	219
Memory Unit Type G 256 MB	219
Memory Unit Type I 512 MB	220
Gigabit Ethernet Board Type A	220
IEEE 802.11a/g Interface Unit Type M (mainly Europe and Asia)	220
IEEE 802.11a/g Interface Unit Type L (mainly North America)	221
IEEE 1284 Interface Board Type A	221
Trademarks	222

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Set the Print Cartridge correctly.

The print cartridge may not be installed correctly. Turn the printer off and re-install the Print cartridge.

If the message is still displayed after re-installation, contact your sales or service representative.

For details, see p.149 "Replacing the Print Cartridge".

Supply order has failed.

The automatic supply order failed. The message indicates the supplies that the printer tried to order.

This NetBIOS name is already in use.(108/208)

The NetBIOS name specified for the printer is already in use by another device on the network. Consult

your network administrator.

The same IPv4 Address already exists.(102/202)

The IPv4 address specified for the printer is already in use by another device on the network. Consult your

network administrator.

The selected job has already been printed or deleted.

This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message

screen.

USB has a problem. Please call service.

The printer has detected a USB board failure. Turn the power off, and then on again. If the problem persists,

contact your sales or service representative.

Values set for IPv6/Gateway addresses are invalid.(110/210)

The IPv6 address or gateway address is invalid. Check the network settings.

WPA Auth. incomplete.(211)

WPA authentication could not complete. Consult your network administrator.

•

Confirm error details by printing the Error Log. For details, see p.44 "Test Printing".

9. Troubleshooting

176