Ricoh FX16 Operating Instructions - Page 121
Solving Problems, Paper Feeding Problems
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Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Paper is jammed during printing. Paper sticks together. Multiple sheets of paper do not feed. Paper does not feed into the machine. The paper keeps jamming. Transparencies stick together in the paper exit. Envelopes skew or fail to feed correctly. Suggested solutions Clear the paper jam. See page 8.4. • Ensure that there is not too much paper in the paper tray. The paper tray can hold up to 250 sheets of paper, depending on the thickness of your paper. • Make sure that you are using the correct type of paper. See "Paper Specifications" on page A.6. • Remove paper from the paper tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. • Different types of paper may be stacked in the paper tray. Load the paper of only one type, size and weight. • If multiple sheets have caused a paper jam, clear the paper jam. See page 8.4. • Remove any obstructions inside the machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the paper tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the machine. See "Paper Specifications" on page A.6. • There is too much paper in the paper tray. Remove excess paper from the tray. If you are printing on special materials, use the Bypass tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See "Paper Specifications" on page A.6. • There may be debris inside the machine. Open the front cover and remove the debris. Use only the transparencies specifically designed for a laser printer. Remove each transparency as it exits from the machine. Ensure that the paper guides are against both sides of the envelopes. 8.14 TROUBLESHOOTING