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Ricoh P 801 User Guide - Page 118

New Drum Unit is, Rplcmnt Rqrd Soon:Drum

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5. Troubleshooting Message "Printer Font Error." "Problem with Hard Disk Please call service." "Problem:Wireless card Please call service." "Replacmnt Requird: Drum Unit" "Replace Drum Unit." "Rplcmnt Rqrd Soon:Drum Unit" "New Drum Unit is required." "SD Card authenticatn. failed" "Set the Drum Unit correctly." Cause There are problems with the machine's font file. The machine cannot detect the hard disk. The machine cannot detect a wireless LAN interface board. You need to replace the drum unit. Solution and reference Turn the machine off, and then turn it on again. If the problem persists, consult your sales or service representative. Check that the hard disk installed correctly. If the problem persists, consult your sales or service representative. Check that the wireless LAN interface board installed correctly. If the problem persists, consult your sales or service representative. Consult your sales or service representative. You will need to replace the drum Prepare a new drum unit. unit soon. Authentication from the SD card failed. Turn the machine off, and then turn it on again. If the problem persists, consult your sales or service representative. The drum unit may not be installed correctly. Turn the machine off, and then install the drum unit again. If the error message is still displayed even though you have installed the drum unit correctly, wipe the ID chips on the drum unit gently with a dry cloth. The ID chips are located where the drum unit contacts the machine. 116

Section	Page
P 800/801 <User Guide Selected Version>	1
How to Read the Manuals	3
Symbols Used in the Manuals	3
TABLE OF CONTENTS	4
1. Getting Started	9
Turning On and Off the Power	9
Turning On the Main Power	9
Turning Off the Main Power	9
Energy Saving Mode	10
Guide to Names and Functions of Components	12
Exterior: Front and Left View	12
Exterior: Front and Right view	13
Exterior: Rear and Left view	14
Interior: Front View	15
Names and Functions of the Control Panel	16
How to Use the Selection Keys	18
Order of Option Installation	19
Attaching the Paper Feed Unit	20
Installing the Wireless LAN Interface Board	23
Installing the IEEE 1284 Interface Board	25
Installing the Device Server Option	27
Installing SD Card Options	30
Guide to the Names and Functions of the Control Panel Screen	33
Logging In from the Control Panel	34
Logging In by Entering the User Name and Password	34
Changing the Login Password	35
2. Print	37
Installing the Printer Driver by Using Device Software Manager Installer	37
Installing Device Software Manager from the CD-ROM	37
Installing Device Software Manager from the Downloaded File	39
Installing the Printer Driver for Network Connection (Windows)	43
Installing the PCL 6 Printer Driver from the CD-ROM	43
Installing the PostScript 3 Printer Driver from the CD-ROM	46
Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File	48
If the Machine Cannot Be Found	49
Installing the Printer Driver for Network Connection (OS X/macOS)	53
Installing the PPD file	53
Registering the Machine in [Print & Scan] or [Printers & Scanners]	54
Specifying the Option Settings	57
Basic Procedure for Printing Documents	59
Printing a Document in Windows	59
Printing a Document in OS X/macOS	61
Printing on Both Sides of Paper	64
Specifying 2-sided Print (Windows)	64
Specifying 2-sided Print (OS X/macOS)	65
Combining and Printing Multiple Pages on a Single Sheet of Paper	66
Specifying the Combine 2 Originals Function (Windows)	66
Specifying the Combine 2 Originals Function (OS X/macOS)	67
Printing on Envelopes	68
Printing Documents Stored in the Printer from the Control Panel	71
Printing a Locked Print File	71
Printing a Hold Print File	71
Printing a Stored Print File	72
3. Web Image Monitor	73
Using Web Image Monitor	73
What You Can Do on the Web Image Monitor	74
Web Image Monitor Screen	75
Specifying Web Image Monitor Help	76
4. Adding Paper and Toner	79
Loading Paper into the Paper Tray	79
Loading Paper into Tray 1 to 5	79
Loading Paper into the Bypass Tray	83
Specifying Regular Sizes Using the Control Panel	85
Specifying a Custom Size Paper Using the Control Panel	85
Specifying Paper Type and Thickness Settings	86
Recommended Paper Sizes and Types	87
Tray 1	87
Paper Feed Unit	88
Bypass Tray	89
Notes on Special Paper	90
Paper Thickness for Each Paper Weight	90
Unusable Paper	91
Paper Storage	92
Saving Printouts	92
Thick Paper Orientation and Recommended Status	93
Envelope Orientation and Recommended Status	94
Using the Printer Function	95
Loading Orientation-fixed Paper or Two-sided Paper	96
Printing onto Letterhead Paper Using the Printer Driver	96
Replacing the Toner	98
How to Replace the Toner	98
Precautions When Storing Toner	101
Precautions When Replacing the Toner	102
Disposing Exhausted Toners	103
Replacing the Waste Toner Bottle	104
How to Replace the Waste Toner Bottle	104
Precautions When Replacing the Waste Toner Bottle	106
Disposing the Used Waste Toner Bottle	108
5. Troubleshooting	109
Alert Sounds	109
Checking the Indicators, Icons, and Messages on the Control Panel	110
When an Icon Is Displayed with a Message	111
Status Messages	112
Alert Messages that Appear on the Control Panel	114
Alert Messages that Are Printed on Error Logs and Reports	120
When Paper Is Jammed	126
Paper Misfeed Message (A1)	126
Paper Misfeed Message (A2)	127
Paper Misfeed Message (B)	128
Paper Misfeed Message (C)	129
Paper Misfeed Message (Y1) to (Y4)	131
Paper Misfeed Message (Z)	133
If Paper Jams Occur Frequently	135
6. Specifications for the Machine	139
Model-Specific Information	139
List of Specifications	140
Specifications for the Main Unit	140
Specifications for Printer	143
Specifications for Paper Feed Unit	145
Specifications for IEEE 1284 Interface Board	146
Specifications for Wireless LAN Board	146
Specifications for Device Server Option	147
Printable Area and Margin	148
Machine Options	149
Guide to Functions of the Machine’s External Options	149
Guide to Functions of the Machine’s Internal Options	149
Functions Requiring Optional Configurations	151
Printer Function	151
Others	151
7. Legal and Contact Information	153
Environmental Regulations	153
ENERGY STAR Program	153
Energy Saving Functions	153
User Information on Electrical and Electronic Equipment (mainly Europe)	154
Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste	154
All Other Users	155
For Turkey only	155
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)	155
Environmental Advice for Users (mainly Europe)	156
Users in the EU, Switzerland and Norway	156
Notes to users in the state of California (Notes to Users in USA) (mainly North America)	156