Ricoh P 801 User Guide - Page 124

Format or Syntax Error., or Windows Authentication.

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5. Troubleshooting Message "No response from server." "Cannot print." "Password mismatch." "Format or Syntax Error." "Print overrun." "Receiving data failed." "Sending data failed." "Paper Size Error" "Paper Type Error" Cause Solution and reference A timeout occurred while the machine was connecting to the server for LDAP Authentication or Windows Authentication. Check the status of the server. You have no privileges to print Consult the owner of the the PDF file you want to print. document. A wrong password was entered Check the password. when an encrypted PDF file was printed. A syntax error, etc., occurred. Check that the PDF file is valid. Printing images was aborted. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. Data reception was aborted. Resend the data. The machine received a command to stop a transmission from the printer driver. Check that the computer is working correctly. Printing was canceled because the specified paper size cannot be fed from the tray. Check the available paper size. The machine does not recognize the paper type specified using the printer driver. Check that the machine is connected to the network correctly and bidirectional communication is enabled. If the problem persists, check the user paper type settings of the machine. 122

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Message
Cause
Solution and reference
"No response from server."
A timeout occurred while the
machine was connecting to the
server for LDAP Authentication
or Windows Authentication.
Check the status of the server.
"Cannot print."
You have no privileges to print
the PDF file you want to print.
Consult the owner of the
document.
"Password mismatch."
A wrong password was entered
when an encrypted PDF file was
printed.
Check the password.
"Format or Syntax Error."
A syntax error, etc., occurred.
Check that the PDF file is valid.
"Print overrun."
Printing images was aborted.
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver
Help.
"Receiving data failed."
Data reception was aborted.
Resend the data.
"Sending data failed."
The machine received a
command to stop a transmission
from the printer driver.
Check that the computer is
working correctly.
"Paper Size Error"
Printing was canceled because
the specified paper size cannot
be fed from the tray.
Check the available paper size.
"Paper Type Error"
The machine does not
recognize the paper type
specified using the printer
driver.
Check that the machine is
connected to the network
correctly and bidirectional
communication is enabled. If the
problem persists, check the user
paper type settings of the
machine.
5. Troubleshooting
122