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Samsung CLP 500 User Manual (ENGLISH) - Page 159

Solving General Printing Problems, Problem, Possible Cause, Solution - series

UPC - 635753702002

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Solving General Printing Problems For problems with the operation of your printer, refer to the table for suggested solutions. Problem Possible Cause Solution The printer does The printer is not not print. receiving power. Check the power cord connections. Check the power switch and the power source. The printer is not selected as the default printer. Select Samsung CLP-500 Series as your default printer. Check the printer for the following: • The printer cover is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. Solve the problems. The printer may be in manual feed mode and out of paper. Check the display message, add paper to the Multi-purpose Tray and press the On Line/Continue button on the printer's control panel. The connection cable Disconnect the printer cable and reconnect between the computer it. and the printer is not connected properly. 7 The connection cable between the computer and the printer is defective. If possible, attach the cable to another computer that is working properly and print a document. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the printer is attached to the correct one. The printer may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may Reinstall the printer driver; refer to the be incorrectly installed. Setup Guide. Try printing a demo page. The printer is malfunctioning. Check the display message on the control panel to determine if the printer is indicating a system error. SOLVING PROBLEMS 7.3

Section	Page
Setup Guide	1
Contents	2
Step 1. Unpacking	3
Step 2. Understanding Your Printer	5
Step 3. Installing the Imaging Unit, Transfer Belt and Toner Cartridges	7
Step 4. Loading Paper	16
Step 5. Connecting a Printer Cable	19
Using a Parallel Cable	19
Using a USB Cable	20
For Networking Printing	21
Step 6. Turning the Printer On	22
Step 7. Printing a Demo Page	23
Step 8. Changing the Display Language	23
Step 9. Installing the Printer Software	24
Installing Printer Software in Windows	24
Reinstalling Printer software	26
Removing Printer software	26
Changing the Display Language	26
Step 10. Viewing the User’s Guide	27
In Windows	27
In Linux	28
User ’s Guide	30
Contents	32
Introduction	45
Special Features	46
Printer Components	48
Front View	48
Right View	49
Rear View	50
Using the Control Panel	51
Understanding the Control Panel	52
Display	52
Buttons	53
Using Control Panel Menus	55
Accessing Control Panel Menus	55
Overview of Control Panel Menus	56
Information Menu	56
Layout Menu	57
Printer Menu	58
Color Menu	59
Setup Menu	59
Network Menu	62
Using Print Materials	65
Choosing Paper and Other Materials	66
Sizes and Capacities	66
Guidelines for Paper and Special Materials	67
Loading Paper	68
Using Tray 1	68
Changing the Paper Size in the Tray	71
Using the Optional Tray 2	72
Using the Multi-purpose Tray	73
Using the Manual Feed	76
Printing on Special Print Materials	78
Printing on Envelopes	78
Printing on Labels	80
Printing on Transparencies	81
Printing on Preprinted Paper	84
Printing on Card Stock or Custom-sized Materials	85
Printing Tasks	89
Printer Driver Features	90
Printing a Document	91
Canceling a Print Job	92
Printer Settings	93
Layout tab	94
Paper tab	95
Graphics tab	97
Extras tab	100
About tab	101
Using a Favorite Setting	101
Using Help	102
Advanced Printing	103
Printing on Both Sides of the Paper	104
Scaling Your Document	106
Fitting Your Document to a Selected Paper Size	107
Printing Multiple Pages on One Sheet of the Paper	108
Printing Posters	109
Printing Booklets	111
Using Watermarks	112
Using an Existing Watermark	112
Creating a Watermark	113
Editing a Watermark	114
Deleting a Watermark	114
Using Overlays	115
What is an Overlay?	115
Creating a New Page Overlay	115
Using a Page Overlay	117
Deleting a Page Overlay	118
Maintaining Your Printer	119
Printing a Configuration Page	120
Replacing the Supplies	121
Managing the Toner Cartridges	122
Toner Cartridge Storage	122
Toner Cartridge Life Expectancy	122
Redistributing the Toner	123
Replacing the Toner Cartridges	126
Replacing the Waste Toner Container	129
Replacing the Imaging Unit	132
Replacing the Transfer Belt	140
Cleaning the Printer	147
Cleaning the Outside of the Printer	147
Cleaning the LSU Inside the Printer	148
Cleaning the Inside of the Printer	149
Replacement Part	156
Solving Problems	157
Troubleshooting Checklist	158
Solving General Printing Problems	159
Clearing Paper Jams	163
In the Paper Feed Area	164
In the Multi-purpose Tray	166
Inside the Printer	166
In the Paper Exit Area	167
In the Duplex Area	170
In the Optional Tray2	174
Tips for Avoiding Paper Jams	177
Solving Print Quality Problems	178
Understanding Display Messages	182
Common Windows Problems	186
Common Linux Problems	187
Using Your Printer in Linux	191
Installing the Printer Driver	192
System Requirements	192
Installing the Printer Driver	192
Changing the Printer Connection Method	196
Uninstalling the Printer Driver	197
Using the Configuration Tool	198
Changing LLPR Properties	200
Using Your Printer on a Network	203
About Sharing the Printer on a Network	204
Setting Up a Locally Shared Printer	205
In Windows 95/98/Me	205
In Windows NT 4.0/2000/XP	206
Setting Up a Network-Connected Printer	208
Configuring Network Parameters on the Control Panel	208
Installing Printer Options	217
Installing Printer Memory	218
Removing the Memory	222
Installing a Network Interface Card	223
Installing an Optional Tray	228
Specifications	231
Printer Specifications	232
Paper Specifications	234
Overview	234
Supported Sizes of Paper	235
Guidelines for Using Paper	236
Paper Specifications	237
Paper Output Capacity	237
Paper Input Capacity	237
Printer and Paper Storage Environment	238
Envelopes	239
Labels	241
Transparencies	241
C	242
D	242
E	242
F	242
G	242
H	242
I	242
L	242
M	242
N	242
O	243
P	243
Q	243
R	243
S	243
T	243
U	244
W	244