Samsung P2370HD User Manual (user Manual) (ver.1.0) (English, French, Spanish) - Page 29
Configuring the Support Menu, English - 27, Self Diagnosis - firmware
UPC - 729507808734
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¦¦ Configuring the Support Menu ❑❑ Self Diagnosis Picture Test If you think you have a picture problem, perform the picture test. Support Check the color pattern on the screen to see if the problem still exists. Self Diagnosis ► ●● Yes: If the test pattern does not appear or there is noise in the test pattern, select Yes. There may be a problem with the TV. Contact Samsung's call center for assistance. Software Upgrade HD Connection Guide Contact Samsung ●● No: If the test pattern is properly displayed, select No. There may be a problem with your external equipment. Please check your connections. If the problem still persists, refer to the external device's user manual. Sound Test If you think you have a sound problem, please perform the sound test. You can check the sound by playing a built-in melody sound through the TV. 'Does the problem still exist with this sound test?' appears on the screen. NN If you hear no sound from the TV's speakers, before performing the sound test, make sure Speaker Select is set to TV speaker in the Sound menu. NN The melody will be heard during the test even if SpeakDeVIr-D SIN elect is set to HDMI/PC /DVI-D AUDIO IN ExtePrCnINal Speaker or the sound is muted by pressing the MUTE button. ANT IN ●● Yes: If during the sound test you can hear sound only from one speaker or not at all, select Yes. There may be a problem with the TV. Contact Samsung's call center forCaOMsPsONiEsNtTaINnce. ●● No: If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check your connectionsH.DIMfI tINhe probleR m- AUsDItOil-l pL ersiPsRts, rePBfer toYthe external device's user manual. DIGITAL AUDIO OUT Signal Strength (digital channels only) (OPTICAL) R - AUDIO - L VIDEO Unlike analog channels, which can vary in reception quality from 'snoSEwRVIyCE' to clear, digAitVaINl (HDTV) channels have either perfect reception quality or you will not receive them at all. So, unlike analog channels, you cannot fine tune a digital channel. You can, however, adjust your antenna to improve the reception of available digital channels. HDMI/PC NN If the signal strength meter indicates that the signal is wDeVaI-DkIN, /DVI-D physicalAlUyDIOaIN djust yPoCuINr antenna to ANT IN increase the signal strength. Continue to adjust the antenna until you find the best position with the strongest signal. COMPONENT IN Software Upgrade Samsung may offer upgrades for TV's firmware in the futuHrDeMI.IN R - AUDIO - L PR PB Y Please visit Samsung.com or contact the Samsung calDlIGcITeALnter AUDIO OUT at 1-800-SAMSUNG (726-7864) to receive information(OPaTIbCAoL)ut downloading upgrades and using a USB drive. Upgrades will R - AUDIO - L AV IN VIDEO be possible by connecting a USB drive to the SERVICE port located on your TV. USB drive NN Insert a USB drive containing the firmware upgrade into the SERVICE port on the TV. NN Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete. When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write down your settings so that you can easily reset them after the upgrade. English - 27