Samsung P2370HD User Manual (user Manual) (ver.1.0) (English, French, Spanish) - Page 34

Troubleshooting for Anynet+, English - 32 - hdmi problem

Page 34 highlights

¦¦ Troubleshooting for Anynet+ Problem Anynet+ does not work. I want to start Anynet+. I want to exit Anynet+. The message Connecting to Anynet+ device... appears on the screen. The Anynet+ device does not play. The connected device is not displayed. The TV program cannot be recorded. The TV sound is not output through the receiver. Possible Solution ●● Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. ●● Connect only one receiver (home theater). ●● Check if the Anynet+ device power cord is properly connected. ●● Check the Anynet+ device's Video/Audio/HDMI 1.3 cable connections. ●● Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu. ●● Check whether the TV remote control is in TV mode. ●● Check whether it is Anynet+ exclusive remote control. ●● Anynet+ doesn't work in certain situations. (Searching channels, Operating, Plug & Play, etc.) ●● When connecting or removing the HDMI 1.3 cable, please make sure to search devices again or turn your TV off and on again. ●● Check if the Anynet+ Function of Anynet+ device is set on. ●● Check if the Anynet+ device is properly connected to the TV and check if the Anynet+ (HDMI-CEC) is set to On in the Anynet+ Setup menu. ●● Press the TV button on the TV remote control to switch to TV. Then press the TOOLS button to show the Anynet+ menu and select a menu you want. ●● Select View TV in the Anynet+ menu. ●● Press the SOURCE button on the TV remote control and select a device other than Anynet+ devices. ●● Press z, CH LIST, PRE-CH, and FAV.CH to change the TV mode. (Note that the channel button operates only when a tuner-embedded Anynet+ device is not connected.) ●● You cannot use the remote control when you are configuring Anynet+ or switching to a view mode. ●● Use the remote control when the Anynet+ setting or switching to view mode is complete. ●● You cannot use the play function when Plug & Play is in progress. ●● Check whether or not the device supports Anynet+ functions. ●● Check whether or not the HDMI 1.3 cable is properly connected. ●● Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu. ●● Search Anynet+ devices again. ●● You can connect an Anynet+ device using the HDMI 1.3 cable only. Some Some HDMI cables may not support Anynet+ functions. ●● If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power cord or a power failure, please repeat the device scan. ●● Check whether the antenna jack on the recording device is properly connected. ●● Connect the optical cable between TV and the receiver. English - 32

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English - 32
Troubleshooting for Anynet
¦
+
Problem
Possible Solution
Anynet
+
does not work.
Check if the device is an Anynet
+
device. The Anynet
+
system
supports Anynet
+
devices only.
Connect only one receiver (home theater).
Check if the Anynet
+
device power cord is properly connected.
Check the Anynet
+
device’s Video/Audio/HDMI 1.3 cable
connections.
Check whether Anynet
+
(HDMI-CEC) is set to On in the
Anynet
+
setup menu.
Check whether the TV remote control is in TV mode.
Check whether it is Anynet
+
exclusive remote control.
Anynet
+
doesn’t work in certain situations. (Searching
channels, Operating, Plug & Play, etc.)
When connecting or removing the HDMI 1.3 cable, please
make sure to search devices again or turn your TV off and on
again.
Check if the Anynet
+
Function of Anynet
+
device is set on.
I want to start Anynet
+
.
Check if the Anynet
+
device is properly connected to the
TV and check if the Anynet
+
(HDMI-CEC) is set to On in the
Anynet
+
Setup menu.
Press the TV button on the TV remote control to switch to TV.
Then press the
TOOLS
button to show the Anynet
+
menu and
select a menu you want.
I want to exit Anynet
+
.
Select View TV in the Anynet
+
menu.
Press the SOURCE button on the TV remote control and select
a device other than Anynet
+
devices.
Press
z
,
CH LIST
,
PRE-CH
, and
FAV.CH
to change
the TV mode. (Note that the channel button operates only when
a tuner-embedded Anynet
+
device is not connected.)
The message Connecting
to Anynet
+
device...
appears on the screen.
You cannot use the remote control when you are configuring
Anynet
+
or switching to a view mode.
Use the remote control when the Anynet
+
setting or switching
to view mode is complete.
The Anynet
+
device does
not play.
You cannot use the play function when Plug & Play is in
progress.
The connected device is
not displayed.
Check whether or not the device supports Anynet
+
functions.
Check whether or not the HDMI 1.3 cable is properly
connected.
Check whether Anynet
+
(HDMI-CEC) is set to On in the
Anynet
+
setup menu.
Search Anynet
+
devices again.
You can connect an Anynet
+
device using the HDMI 1.3 cable
only. Some Some HDMI cables may not support Anynet+
functions.
If it is terminated by an abnormal situation such as
disconnecting the HDMI cable or power cord or a power failure,
please repeat the device scan.
The TV program cannot
be recorded.
Check whether the antenna jack on the recording device is
properly connected.
The TV sound is not
output through the
receiver.
Connect the optical cable between TV and the receiver.