Samsung YXM1Z Quick Guide (easy Manual) (ver.1.0) (English) - Page 42

Customer Support Troubleshooting If this happens: Helix does not communicate with your PC. Artist and song title information does not display correctly. You cannot transfer songs that you downloaded with Napster To Go™ into Helix. You should: Check the power and USB connections between the cradle and your PC. Be sure to use the supplied USB cable; any others may prevent your Helix from charging or communicating properly with your PC. Remove your Helix from its cradle, then re-insert. Helix may not correctly show the artist and song information (ID3 tags) of certain foreign songs. Helix is not compatible with the Napster To Go monthly subscription service. To transfer songs from your PC to your Helix, you must purchase individual songs or albums from XM+Napster Light or XM+Napster. 82 Customer Support Customer Support Specifications Helix Player Dimensions Weight Storage capacity Music file formats Audio output Antenna connector (home and car cradles) Battery External power 56 mm (W) x 94 mm (H) x 16 mm (D) 2.2 in (W) x 3.7 in (H) x 0.6 in (D) 128 g 4.5 oz 1 GB (The capacity of the built-in memory may be less than indicated; a portion of the memory is used by the Helix firmware.) MP3 and WMA fixed bitrates: 32, 48, 64, 96, 128, 160, 192, 256, 320 kbps MP3 and WMA variable bitrates: 64-128, 128-256, 160-320 kbps 3.5 mm mini-stereo jack RF SMB Type: lithium ion Voltage: 3.7 V Capacity: 1750 mAh Voltage: 5 V DC Current: 2000 mA Polarity: Customer Support 83 ENG