Sharp AJ-5030 AJ-5030 Operation Manual for Windows® - Page 114
Faxing Problems
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9. Maintenance Troubleshooting Faxing Problems If you have any problems faxing, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP. Line error Problem Solution LINE ERROR appears in the display. A line error occurs when your fax cannot communicate correctly with the other fax machine. The error is usually due to a problem on the phone line. Try the transaction again. If the error persists, check the following: • Check the connection. The cord from the TEL. LINE jack to the wall jack should be no longer than six feet. • Make sure there are no modem devices sharing the same telephone line. • Check with the other party to make sure their fax machine is functioning properly. • Have your telephone line checked for line noise. • Try connecting the fax machine to a different telephone line. • If the problem still occurs, your fax machine may need service. 112
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