Sharp AJ-5030 AJ-5030 Operation Manual for Windows® - Page 115

Dialing and transmission problems

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9. Maintenance Troubleshooting Faxing Problems Dialing and transmission problems Problem Solution No dial tone when you • Make sure the line cord is connected to the TEL. press the SPEAKER key. LINE jack and a wall jack. Dialing is not possible. • Make sure the power cord is properly plugged into a power outlet. • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack. • Make sure that the fax machine is set to the correct dialing mode for your telephone line. See Connecting the telephone line cord on page 17. The power is on, but no transmission takes place. • Make sure that the receiving machine has paper. • Make sure that the telephone line cord is plugged into the TEL. LINE jack, and not the TEL. SET jack. • If the receiving machine is in manual mode with no attendant, reception will not be possible. • Check the display for error messages. • Press the SPEAKER key and check for a dial tone. Nothing is printed at the receiving end. • Make sure that the document for transmission is placed face up in the auto document feeder, or face down on the document glass. A distorted image is • Noise on the telephone line may cause distortion. received at the other end. Try sending the document again. • Make a copy of the document on your machine. If the copy is also distorted, your machine may need service. 113

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Faxing Problems
113
9. Maintenance
Troubleshooting
Dialing and transmission problems
Problem
Solution
No dial tone when you
press the
SPEAKER
key.
•
Make sure the line cord is connected to the
TEL.
LINE
jack and a wall jack.
Dialing is not possible.
•
Make sure the power cord is properly plugged into
a power outlet.
•
Make sure that the telephone line is properly
connected to both the
TEL. LINE
jack and the wall
jack.
•
Make sure that the fax machine is set to the correct
dialing mode for your telephone line. See
Connecting the telephone line cord
on page 17.
The power is on, but no
transmission takes place.
•
Make sure that the receiving machine has paper.
•
Make sure that the telephone line cord is plugged
into the
TEL. LINE
jack, and not the
TEL. SET
jack.
•
If the receiving machine is in manual mode with no
attendant, reception will not be possible.
•
Check the display for error messages.
•
Press the
SPEAKER
key and check for a dial tone.
Nothing is printed at the
receiving end.
•
Make sure that the document for transmission is
placed
face up
in the auto document feeder, or
face down
on the document glass.
A distorted image is
received at the other end.
•
Noise on the telephone line may cause distortion.
Try sending the document again.
•
Make a copy of the document on your machine. If
the copy is also distorted, your machine may need
service.