Sharp AM 900 AM-900 Online Guide - Page 141
Troubleshooting
UPC - 074000034068
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10.. Troubleshooting 10. Troubleshooting Problems and Solutions If you have any problems with the machine, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675 (U.S.A. only). Line error Problem Solution LINE ERROR appears in the display. A line error occurs when your machine cannot communicate correctly with the other fax machine. The error is usually due to a problem on the phone line. Try the transaction again. If the error persists, check the following: • Check the connection. The cord from the TEL. LINE jack to the wall jack should be no longer than six feet. • Make sure there are no modem devices sharing the same telephone line. • Check with the other party to make sure their fax machine is functioning properly. • Have your telephone line checked for line noise. • Try connecting the machine to a different telephone line. • If the problem still occurs, your machine may need service. 139