Sharp AM 900 AM-900 Online Guide - Page 142
Dialing and fax transmission problems
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UPC - 074000034068
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Problems and Solutions Dialing and fax transmission problems Problem Solution No dial tone when you pick up an extension phone connected to the machine or use the line monitor function. • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack (see page 14). • Make sure that the telephone line is good. Dialing is not possible. • Make sure the power cord is properly plugged into a power outlet. • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack (see page 14). • Make sure that the machine is set to the correct dialing mode for your telephone line (see page 14). The power is on, but no transmission takes place. • Make sure that the receiving machine has paper. • Make sure that the telephone line cord is plugged into the TEL. LINE jack, and not the TEL. SET jack. • If the receiving machine is in manual mode with no attendant, reception will not be possible. • Check the display for error messages. • If an extension phone is connected to the machine, pick up the phone and check for a dial tone. Dial the receiving machine using the extension phone and make sure that it is responding (you should hear a fax tone). If an extension phone is not connected to the machine, use the Line Monitor function (see page 76). Nothing is printed at the receiving end. • Make sure that the document for transmission is placed face down if you are using the document glass, or face up if you are using the auto document feeder. 140
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