Sharp LC-50LB370U User Guide - Page 68

Updating the TV firmware If your TV is behaving oddly and you have tried all the solutions in the troubleshooting pages, you may need to update the TV firmware. Cautions • Make sure that you have tried all other solutions before you upgrade the firmware. • While the firmware is updating, do not turn off your TV. Note To update the TV firmware, you need a: • Computer with an available USB port • High-speed Internet connection • USB flash drive 1 On the Help menu, select System Info, then write down your model, revision, and firmware information. See "Viewing system information" on page 63. 2 Go to http://www.sharpusa.com. 3 Click Support, then under Consumer, click Product Support. 4 Enter LC-32LB370U or LC-50LB370U, then press ENTER. 5 Look for your model number. If a firmware update is available, click Download. 6 Download the firmware update and copy it to a USB flash drive. 7 Plug the USB flash drive into the USB port on the side of your TV. A message asks if you want to update the firmware. 8 Highlight Yes, then press ENTER. 9 Follow the on-screen instructios to install the update. Do not turn off your TV until the update is complete. 10 When the update is complete, unplug the USB flash drive, then press ENTER. Your TV turns off then on to complete the update. 11 If the channel list has been deleted, you need to scan for channels. For more information, see "Automatically scanning for channels" on page 48. Note • If you see a message that says the firmware file is incorrect, make sure that you have downloaded the correct file for your model. • If you see a message that says the update failed or the TV screen is blank and the power LED is blinking red then blue, turn off your TV, turn it back on, then run the upgrade again. LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Restoring settings to the defaults When you restore default settings, all the settings you have customized (except parental controls) are reset. 1 Press MENU. 2 Press W or X to highlight HELP, then press ENTER. 3 Press S or T to highlight Reset to Default. A message asks if you want to reset all TV settings to the default settings. 4 Press S or T to select OK (to reset) or Cancel (to not reset), then press ENTER. If you select OK, your TV restarts and the Easy Setup wizard opens. 5 Go through the Easy Setup wizard. For more information, see "Turning on your TV for the first time" on page 34. 64