Sony DCR-PC5 Operating Instructions - Page 129
Troubleshooting
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Troubleshooting If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer. If "C:ss:ss" appears on the LCD screen or in the viewfinder, the self-diagnosis display function has worked. See page 135. In the recording mode Additional Information Symptom Cause and/or Corrective Actions START/STOP does not operate. • The POWER switch is set to OFF or VCR. c Set it to CAMERA (p. 18). • The tape has run out. c Rewind the tape or insert a new one (p. 15, 29). • The write-protect tab is set to expose the red mark. c Use a new cassette or slide the tab (p. 15). • The tape is stuck to the drum (moisture condensation). c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize (p. 139). The power goes off. The image on the viewfinder screen is not clear. The SteadyShot function does not work. • While being operated in CAMERA mode, your camcorder has been in the standby mode for more than 5 minutes. c Set the POWER switch to OFF and then to CAMERA again (p. 18). c Remove the cassette from your camcorder if it is not in use (p. 15). • The battery is dead. c Use a charged battery pack. • The viewfinder lens is not adjusted. c Adjust the viewfinder lens (p. 19). • STEADYSHOT is set to OFF in the menu settings. c Set it to ON (p. 89). The autofocusing function does not work. The fader function does not work. A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background. • FOCUS is set to MANUAL. c Set it to AUTO (p. 48). • Shooting conditions are not suitable for autofocus. c Set FOCUS to MANUAL to focus manually (p. 48). • The digital effect function is working. c Cancel it (p. 41). • The contrast between the subject and background is too high. This is not a malfunction. A vertical band appears when you shoot a very bright subject. • This is not a malfunction. Some tiny white spots appear in the • Slow shutter, low lux or Super NightShot mode is viewfinder or on the LCD screen. activated. This is not a malfunction. An unknown picture is displayed in the viewfinder or on the LCD screen. • If 10 minutes elapse after you set the POWER switch to CAMERA or DEMO MODE is set to ON in the menu settings without a cassette inserted, your camcorder automatically starts the demonstration. c Insert a cassette or press the LCD screen. The demonstration stops. You can also cancel DEMO MODE (p. 94). (continued on the folowing page) 129