Sony DCRHC21 Operating Guide - Page 71
For Windows 2000, For copying and viewing pictures recorded on a tape - drivers
UPC - 027242669819
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Troubleshooting - [USB Device] in the [Other devices] folder - [USB Composite Device] in the [Universal Serial Bus Controller] folder 5 When the [Confirm Device Removal] screen appears, click [OK]. 6 Turn off the power of your camcorder, disconnect the USB cable, then restart the computer. 7 Place the supplied CD-ROM in the disc drive of your computer. 8 Follow the steps below and try to install the USB driver again. 1 Double-click [My Computer]. 2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as (E:)) may vary depending on the computer. 3 Click [Open]. 4 Double-click [Driver]. 5 Double-click [Setup.exe]. • Deleting anything other than [USB Audio Device], [USB Device], [USB Composite Device], [? Sony Handycam] and [? Sony DSC] may cause a malfunction of your computer. For Windows 2000 Log on as Administrator. 1 Check that your camcorder is connected to a computer. 2 Right-click [My Computer], then click [Properties]. The [System Properties] screen appears. 3 Click the [Hardware] tab [Device Manager] [View] [Devices by type]. 4 If the devices below are already installed, right-click them, then click [Uninstall] to delete them. For copying and viewing pictures recorded on a tape - [USB Composite Device] in the [Universal Serial Bus Controller] folder - [USB Audio Device] in the [Sound, video and game controller] folder - [Composite USB Device] in the [Other devices] folder 5 When the [Confirm Device Removal] screen appears, click [OK]. 6 Turn off the power of your camcorder, disconnect the USB cable, then restart the computer. 7 Place the supplied CD-ROM in the disc drive. 8 Follow the steps below and try to install the USB driver again. 1 Double-click [My Computer]. 2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as (E:)) may vary depending on the computer. 3 Click [Open]. 4 Double-click [Driver]. 5 Double-click [Setup.exe]. • Deleting anything other than [USB Composite Device], [USB Audio Device], [Composite USB Device], [? Sony Handycam] and [? Sony DSC] may cause a malfunction of your computer. Continued 71