Sony KDF-55E2000 Operating Instructions - Page 82

Sound, Channels, MUTING, Speaker, Stereo, FUNCTION, Auto SAP, Audio Out, Fixed, Variable, Auto Program - problems

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Page 82 highlights

Sound Problem Good picture, no sound Audio noise Cannot gain enough volume when using a cable box Sound seems weak or insufficient Cannot raise the volume on external speakers No audio for HDMI Possible Remedies ❏ Press MUTING so that Muting disappears from the screen (see page 40). ❏ Make sure the Speaker option is set to On in the Sound setting (see page 63). ❏ Make sure the MTS option is set to Stereo or Mono (see page 63). ❏ When the HDMI IN input is in use, surround sound, such as AC-3 and DTS, cannot be input. Change the sound setting for the external input device to Linear PCM. ❏ Make sure that the antenna is connected with 75-ohm coaxial cable. ❏ Keep the antenna cable away from other connecting cords. ❏ To avoid TV interference, make sure to use an undamaged antenna cable. ❏ Increase the volume of the cable box using the cable box's remote control. Then press TV(FUNCTION) once (the TV indicator lights up) and adjust the TV's volume. ❏ The TV's audio might be set to Auto SAP or Mono, when it might be better set to Stereo. In the Sound setting (see page 63), set the MTS setting to Stereo. If already set to Stereo, switch to Mono (which may reduce background noise during weak stereo broadcasts). ❏ If the Speaker option is set to Off and the Audio Out option is set to Fixed (in order to output the sound to your audio system), use your audio receiver to adjust the sound (see page 63). Or, to use the TV remote control, set the Audio Out option to Variable. ❏ To turn on the TV speakers, set the Speaker option to On (see page 63). ❏ Confirm DVD player, set-top-box audio settings. Select 2 channel LPCM audio. Channels Problem Possible Remedies Cannot receive upper channels ❏ Press ANT to select the VHF/UHF input (see page 39). (UHF) when using an antenna ❏ Use Auto Program in the Channel setting to add receivable channels that are not presently in the TV's memory (see page 66). Cannot receive any channels ❏ Use Auto Program in the Channel setting to add receivable channels that are not when using cable TV presently in the TV's memory (see page 66). ❏ Press ANT to select the CABLE input (see page 39). Cannot receive or select ❏ Use Auto Program in the Channel setting to add receivable channels that are not channels presently in TV memory (see page 66). Some digital cable channels are ❏ Certain cable companies have limitations on the broadcast of digital cable not being displayed channels. Check with your cable company for more information. ❏ The digital cable channel may be set to Hidden in the Channel setting (see page 66). 82

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82
Sound
Channels
Problem
Possible Remedies
Good picture, no sound
❏
Press
MUTING
so that
Muting
disappears from the screen (see page 40).
❏
Make sure the
Speaker
option is set to
On
in the Sound setting (see page 63).
❏
Make sure the
MTS
option is set to
Stereo
or
Mono
(see page 63).
❏
When the HDMI IN input is in use, surround sound, such as AC-3 and DTS,
cannot be input. Change the sound setting for the external input device to Linear
PCM.
Audio noise
❏
Make sure that the antenna is connected with 75-ohm coaxial cable.
❏
Keep the antenna cable away from other connecting cords.
❏
To avoid TV interference, make sure to use an undamaged antenna cable.
Cannot gain enough volume
when using a cable box
❏
Increase the volume of the cable box using the cable box’s remote control. Then
press
TV
(
FUNCTION)
once (the TV indicator lights up) and adjust the TV’s
volume.
Sound seems weak or
insufficient
❏
The TV’s audio might be set to
Auto SAP
or
Mono
, when it might be better set to
Stereo
. In the Sound setting (see page 63), set the
MTS
setting to
Stereo
. If
already set to
Stereo
, switch to
Mono
(which may reduce background noise
during weak stereo broadcasts).
Cannot raise the volume on
external speakers
❏
If the
Speaker
option is set to
Off
and the
Audio Out
option is set to
Fixed
(in
order to output the sound to your audio system), use your audio receiver to adjust
the sound (see page 63). Or, to use the TV remote control, set the
Audio Out
option to
Variable
.
❏
To turn on the TV speakers, set the
Speaker
option to
On
(see page 63).
No audio for HDMI
❏
Confirm DVD player, set-top-box audio settings. Select 2 channel LPCM audio.
Problem
Possible Remedies
Cannot receive upper channels
(UHF) when using an antenna
❏
Press
ANT
to select the VHF/UHF input (see page 39).
❏
Use
Auto Program
in the Channel setting to add receivable channels that are not
presently in the TV’s memory (see page 66).
Cannot receive any channels
when using cable TV
❏
Use
Auto Program
in the Channel setting to add receivable channels that are not
presently in the TV’s memory (see page 66).
❏
Press
ANT
to select the CABLE input (see page 39).
Cannot receive or select
channels
❏
Use
Auto Program
in the Channel setting to add receivable channels that are not
presently in TV memory (see page 66).
Some digital cable channels are
not being displayed
❏
Certain cable companies have limitations on the broadcast of digital cable
channels. Check with your cable company for more information.
❏
The digital cable channel may be set to
Hidden
in the Channel setting (see page
66).