Sony PCGA UVC11A Operating Instructions - Page 33
If you connect the camera with devices equipped with zoom
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Symptom Compared to the background, the subject is dark. When using the NetMeeting software, audio is choppy and difficult to hear. You can see the block noise on the images from the camera. Cause/Remedy If the background is too bright of the subject to dark, for example, we recommend that you enable the backlight compensation function. For details about this function, refer to the Help provided with the Network Smart Capture software. Depending on your network environment, the communication bandwidth may not be sufficient. Connect to a network with a higher bandwidth. If you connect the camera with devices equipped with zoom/ rotation buttons or other such buttons and you use the buttons while using the camera, you may be able to see the block noise on the images from the camera. c Wait until the problem corrects itself or restart the software used with the camera, correcting the problem. c Before using these buttons, close the software used with the camera. 33 GB