Sony PCV-R522DS Online Help Center (VAIO User Guide) - Page 111
Limited Warranty Statement
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Limited Warranty Statement The limited warranty on your VAIO Computer covers parts and labor against defects in material or workmanship for a period of three months from the original date of purchase. You can extend the warranty period for an additional nine months by registering your computer (see the User Guide). Once you register your computer, the limited warranty period is twelve months from the original date of purchase. SONY ELECTRONICS INC. ("SONY") warrants this computer hardware product ("the Product") against defects in material or workmanship as follows: Labor: For a period of ninety (90) calendar days from the original date of purchase from SONY or a SONY authorized reseller, SONY will repair defects in the Product at no charge, or pay the associated labor charges to a SONY authorized personal computer service facility. The ninety (90) day warranty period is extendible only to the original purchaser, for an additional period of nine (9) months, for a total of twelve (12) months from date of purchase when the Product is registered electronically. After the applicable period you must pay for all labor charges. Parts: For a period of ninety (90) calendar days from the original date of purchase from SONY or a SONY authorized reseller, SONY will supply, at no charge, new or rebuilt, at SONY's option, replacement parts in exchange for defective parts. Any replacement parts will be warranted for the remainder of the original warranty period or ninety (90) calendar days from installation by SONY's authorized personal computer service facility, whichever is longer. The ninety (90) day warranty period is extendible only to the original purchaser, for an additional period of nine (9) months, for a total of twelve (12) months from date of purchase when the Product is registered electronically. All defective parts replaced under this Limited Warranty will become the property of SONY. This Limited Warranty covers only the hardware components packaged with the Product. It does not cover technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the Product; any such software is provided "AS IS" unless expressly provided for in any enclosed software limited warranty. Please refer to the End User License Agreements included with the Product for your obligations with respect to the software. This Limited Warranty is non-transferable. Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the warranty period) must be presented to obtain warranty service. In addition, if replacement parts are required and you wish to receive the most expedient service available, you will be required to provide SONY with a credit card authorization to bill your credit card in the event you fail to return the original parts in the postage-paid envelope we provide. The credit card will only be charged for SONY's list price for the part if the part has not been returned within thirty days. See the Specifications provided with the Product for information on the type of service to which you are entitled. If you are entitled to 90-day limited express service, then in respect of certain components, you may be entitled to express warranty service during the warranty period, subject to certain restrictions. If you are entitled to 90-day on-site service and if you purchased the Product in the United States and the Product is located in the United States, then you may be entitled to on-site repair service during the warranty period, subject to certain restrictions. In all instances, however, prior to an on-site service call being provided, you must communicate with Sony sufficiently to allow it to perform initial diagnostics of your Product. Please contact SONY as set forth below for further information. With respect to all service provided, it is your responsibility to backup the contents of your hard drive, including any data you have stored or software you have installed on the hard drive. It is likely that the contents of your hard drive will be lost or reformatted in the course of service and SONY will not be responsible for any damage to or loss of any programs, data or other information stored on any media or any part of any Product serviced hereunder. IF DURING THE REPAIR OF THE PRODUCT THE CONTENTS OF THE HARD DRIVE ARE ALTERED, DELETED, OR IN ANY WAY MODIFIED, SONY IS NOT RESPONSIBLE WHATSOEVER. YOUR PRODUCT WILL BE RETURNED TO YOU CONFIGURED AS ORIGINALLY PURCHASED (SUBJECT TO AVAILABILITY OF SOFTWARE). Be sure to remove all third party hardware, software, features, parts, options, alterations, and attachments not warranted by SONY prior to sending the product to SONY for service. SONY is not liable for any loss or damage to these items. This Limited Warranty does not cover any consumable items (such as batteries) supplied with this Product; cosmetic damages; damage or loss to any software programs, data, or removable storage media; or damage due to (1) acts of God, accident, misuse, abuse, negligence, commercial use or modifications of this Product; (2) improper operation or maintenance of this Product; (3) connection to improper voltage supply; or (4) attempted repair by any party other than a SONY authorized personal computer service facility. This Limited Warranty does not apply when the malfunction results from the use of this Product in conjunction with accessories, products or ancillary or peripPhaegrael 111