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Resources Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence: 1 Read Me First Contains Frequently Asked Questions, the most up-to-date information on using your computer, and software support information. 2 User Guide Contains information on how to get the most from your computer, find help, and solve common problems. Also includes product specifications. 3 Electronic Documentation Read Me First, the User Guide, and this manual are available electronically on your hard drive. Two additional documents, Upgrading and Maintaining Your Computer and Troubleshooting Help, are also available. To access these documents, click the Start button, point to Programs, and then point to VAIO Documentation. 4 Manuals and online help files that may accompany your preinstalled software Most of the manuals for preinstalled software are located on your hard disk drive as online help files. You can access the online help files from the Help menu in the specific application. A printed manual is available for some applications. 5 Knowledge Database Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Knowledge Database at http://www. sony.com/pcsupport 6 Sony Fax-on-Demand This service provides you with answers to commonly asked questions. You can use this automated service to request a list of available topics and then select the topics that you want to receive. To contact the Sony fax-on-demand service, call 1-888-4SONYPC (1-888-476-6972). (Requires a fax machine or your fax software.) 7 Software Updates You can download the latest software updates and software patches for your Sony computer by selecting Software Updates on the Sony PC Support web page at http://www.sony.com/pcsupport 8 VAIO Computer Reference Manual Provides detailed technical information about your computer's hardware. This document is available from Sony's website at http://www.sony.com/pcsupport Page 58

Section	Page
Read Me First	1
Frequently Asked Questions (FAQs)	2
Supplementary Information	4
Upgrading Your Computer	7
Connecting a Digital Video Recorder	10
Connecting Computers by i.LINK	13
Hard Drive Partition	16
VAIO Smart Keyboard Default Settings	19
Applications That Use the TWAIN Driver	22
Restoring Outlook 98	25
Connecting to i.LINK Ports	28
Capturing and Editing Digital Video Clips	28
Using Alternate Browsers with America Online®	31
Using DVgate Motion	34
Using America Online with WinFax® Basic Edition	37
Memory Upgrade Specifications	40
Using the Power Button on the System and on the Keyboard	43
Pentium® III Identification	46
For Answers to Your Software Questions	49
Consumer Information Guide	50
Notice to Users	51
Safety Information	52
WARNING	53
Regulatory Information	54
FCC Part 68	55
Telephone Consumer Protection Act of 1991	56
Choosing a Location for Your Computer	57
Resources	58
Notes on Use	59
On the Power Source	63
On Disposal of the Lithium Battery	67
On Handling	71
On Installation	75
On Moisture Condensation	79
On Upgrading the System	83
On Handling an LCD Display	87
On Handling a CRT Display	91
On Using the Hard Disk Drive	95
On Handling Diskettes	99
On Handling CD or DVD Media	103
On Cleaning CD or DVD Media	107
Limited Warranty Statement	111
User Guide	113
NOTICE	114
Owner's Record	115
Declaration of Conformity	116
Welcome	117
Features	118
Unpacking Your Computer	119
Computer and Supplied Accessories	120
Manuals	121
Recovery CDs	122
Other	123
Software Library	124
Back Panel Overview	125
Front Panel Overview	126
Configuring Windows® 98	127
Registering Your Computer	128
Using the VAIO Smart Keyboard and the <br	129
Connecting the Optional Palmrest	131
Changing the Function of the Programmable Buttons	133
Using the Wheel Mouse	135
Using the Standby Function	137
Standby Mode Indicators	138
Shutting Down Your Computer	139
Sony Digital Media Park Applications	140
Media Bar	141
DVgate Applications	142
PictureGear	143
Smart Capture	144
i.LINK (IEEE-1394) Compatibility	145
Troubleshooting	146
Using the System Recovery CD(s)	149
Using the Application Recovery CD(s)	150
About the Software on Your Computer	151
About Your Recovery CDs	155
For Answers to Your Software Questions	159
Sony Service Center	161
Specifications	163
Troubleshooting Guide	165
My computer or software program locks up	169
My CD-ROM/DVD-ROM/CD-RW drive tray does not open	173
When I click an application icon, a message such as You must insert the application CD into your CD-ROM drive appears and the software does not start	177
My modem connection is slow	181
My modem does not work	185
My microphone is too sensitive to background noise	189
My mouse does not work	193
I cannot find the Windows taskbar	197
My files are corrupted or deleted and I want to recover applications or drivers that came with my computer	201
I need to change the parallel port type to ECP, EPP, or bi-directional	205
My CD-ROM drive is not reading a CD	209
I need to set up faxing in Windows 98	213
I need to change the video resolution of my display	217
Windows locks up during shut down	221
My system is running slowly	225
There is no sound in any application	229
I want to play a CD with my Microsoft CD Player	233
Upgrading and Maintaining Your Computer	237
Overview	238
Removing the Cover	239
Inserting an Add-in Board	240
Adding Memory	241
Replacing the Lithium Battery	242
Installing an Additional Hard Disk Drive	243

Match case Limit results 1 per page

Resources

Sony provides several support options for your Sony computer. When you have questions about your computer and

the preinstalled software, check these sources for answers, in the following sequence:

1 Read Me First

Contains Frequently Asked Questions, the most up-to-date information on using your

computer, and software support information.

2 User Guide

Contains information on how to get the most from your computer, find help, and solve

common problems. Also includes product specifications.

3 Electronic Documentation

Read Me First

, the

User Guide,

and this manual are available electronically on your hard

drive. Two additional documents,

Upgrading and Maintaining Your Computer

and

Troubleshooting Help, are also

available.

To access these documents, click the Start button, point to Programs, and then point to VAIO

Documentation.

4 Manuals and online help files that may accompany your preinstalled software

Most of the manuals for preinstalled software

are located on your hard disk drive as online help files. You can access the online help files from the Help menu in the

specific application. A printed manual is available for some applications.

5 Knowledge Database

Provides instant access to information on commonly encountered problems. Enter a

description of your problem and the Knowledge Database searches for the corresponding solutions online. You can

access the Sony Knowledge Database at

http://www. sony.com/pcsupport

6 Sony Fax-on-Demand

This service provides you with answers to commonly asked questions. You can use this

automated service to request a list of available topics and then select the topics that you want to receive. To

contact the Sony fax-on-demand service, call 1-888-4SONYPC (1-888-476-6972). (Requires a fax machine or your

fax software.)

7 Software Updates

You can download the latest software updates and software patches for your Sony computer

by selecting Software Updates on the Sony PC Support web page at http://www.sony.com/pcsupport

8 VAIO Computer Reference Manual

Provides detailed technical information about your computer's hardware. This

document is available from Sony's website at http://www.sony.com/pcsupport

Page 58