Sony PEG-TJ35 Troubleshooting Q&A - Page 19

Troubleshooting I cannot perform the local HotSync® operation (continued) B Is the USB port active? Check whether the USB port works normally by connecting another USB device, such as a USB mouse. B If you use an extended terminal device for laptop computers, such as a port replicator, you may not be able to use either the port replicator or the USB port of your computer. B Quit all applications other than Palm™ Desktop for CLIÉ. If you cannot perform the HotSync® operation even after following the above instructions, perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". For particular problems regarding the HotSync® operations, refer to the following. I cannot start the HotSync® operation by tapping (HotSync) on the HotSync screen B Ensure [Local] and [Cradle/Cable] are selected in the HotSync screen. B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". Continued on next page 19