Sony PEG-TJ35 Troubleshooting Q&A - Page 6

Contents of Troubleshooting Continued, HotSync, Palm™ Desktop for CLIÉ, HotSync Manager

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Contents of Troubleshooting (Continued) Symptoms Page My CLIÉ handheld activates a wrong feature when I tap a button or screen icon Page 16 I cannot display the menu when I tap (Menu) Page 16 I forgot my password I forgot my password and my CLIÉ handheld is locked Page 17 I forgot my password and my CLIÉ handheld is not locked The HotSync® problems I cannot perform the local HotSync® operation I cannot start the HotSync® operation by tapping (HotSync) on the HotSync screen I cannot cancel the HotSync® operation midway It takes a long time to complete the HotSync® operation Page 17 Page 17 Page 19 Page 20 Page 20 Data cannot be synchronized with some applications when the Page 20 HotSync® operation is performed I cannot back up some data using the HotSync® operation Page 21 Palm™ Desktop for CLIÉ does not start or cannot be selected from the menu Page 22 HotSync Manager does not start. (HotSync) is not displayed in the task tray (Notification area) at the bottom right of my computer window If you still cannot perform the HotSync® operation I cannot perform the HotSync® operation via a modem I cannot perform the IR HotSync® operation Page 22 Page 22 Page 23 Page 25 I cannot beam data Verify the following first Page 26 An error message is displayed indicating insufficient memory Page 26 when I receive data/files via beaming 6

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Contents of Troubleshooting (Continued)
Symptoms
Page
My CLIÉ handheld activates a wrong feature when I tap a
button or screen icon
Page 16
I cannot display the menu when I tap
(Menu)
Page 16
I forgot my password
I forgot my password and my CLIÉ handheld is locked
Page 17
I forgot my password and my CLIÉ handheld is not locked
Page 17
The HotSync
®
problems
I cannot perform the local HotSync
®
operation
Page 17
I cannot start the HotSync
®
operation by tapping
(HotSync) on the
HotSync
screen
Page 19
I cannot cancel the HotSync
®
operation midway
Page 20
It takes a long time to complete the HotSync
®
operation
Page 20
Data cannot be synchronized with some applications when the
HotSync
®
operation is performed
Page 20
I cannot back up some data using the HotSync
®
operation
Page 21
Palm™ Desktop for CLIÉ
does not start or cannot be
selected from the menu
Page 22
HotSync Manager
does not start.
(HotSync) is not
displayed in the task tray (Notification area) at the bottom
right of my computer window
Page 22
If you still cannot perform the HotSync
®
operation
Page 22
I cannot perform the HotSync
®
operation via a modem
Page 23
I cannot perform the IR HotSync
®
operation
Page 25
I cannot beam data
Verify the following first
Page 26
An error message is displayed indicating insufficient memory
when I receive data/files via beaming
Page 26