Sony PEG-TJ35 Troubleshooting Q&A - Page 5

Contents of Troubleshooting

Page 5 highlights

Contents of Troubleshooting Symptoms Page My CLIÉ handheld does not work properly I cannot turn on my CLIÉ handheld Page 9 The screen is not displayed even though the POWER LED is Page 9 on My CLIÉ handheld does not respond Page 10 My CLIÉ handheld keeps turning itself off Page 10 My CLIÉ handheld does not produce any sounds Page 11 The backlight does not turn on when I adjust the brightness Page 11 level The LCD display cannot be viewed properly Page 11 Applications do not operate properly after a soft reset is performed Page 12 I cannot use the Jog Dial™ navigator Page 12 Error messages An error message appears repeatedly Page 12 The message "Invalid process" appears when an application Page 12 is started An error message indicating insufficient memory appears Page 13 The HotSync® operation does not start and a message appears Page 13 on the screen An error message indicating insufficient memory appears Page 14 while receiving data/files using the IR port communication I cannot enter text properly My CLIÉ handheld does not recognize handwritten characters Page 15 (when using Graffiti® 2) My CLIÉ handheld does not recognize handwritten characters Page 15 (when using Decuma Input) Continued on next page 5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37

5
Contents of Troubleshooting
Symptoms
Page
My CLIÉ handheld does not work properly
I cannot turn on my CLIÉ handheld
Page 9
The screen is not displayed even though the POWER LED is
on
Page 9
My CLIÉ handheld does not respond
Page 10
My CLIÉ handheld keeps turning itself off
Page 10
My CLIÉ handheld does not produce any sounds
Page 11
The backlight does not turn on when I adjust the brightness
level
Page 11
The LCD display cannot be viewed properly
Page 11
Applications do not operate properly after a soft reset is
performed
Page 12
I cannot use the Jog Dial™ navigator
Page 12
Error messages
An error message appears repeatedly
Page 12
The message “Invalid process” appears when an application
is started
Page 12
An error message indicating insufficient memory appears
Page 13
The HotSync
®
operation does not start and a message appears
on the screen
Page 13
An error message indicating insufficient memory appears
while receiving data/files using the IR port communication
Page 14
I cannot enter text properly
My CLIÉ handheld does not recognize handwritten characters
(when using
Graffiti
®
2
)
Page 15
My CLIÉ handheld does not recognize handwritten characters
(when using
Decuma Input
)
Page 15
Continued on next page
• • • • • • • • • • • • • • • • • • • •