Sony PEG-TJ35 Troubleshooting Q&A - Page 9

Troubleshooting Troubleshooting My CLIÉ handheld does not work properly I cannot turn on my CLIÉ handheld B Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode? Your CLIÉ handheld does not work when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode. B Has the battery power of your CLIÉ handheld run out? Connect your CLIÉ handheld to the AC power adapter with the plug adapter, then allow it to be charged for a few minutes before turning it on. If it turns on, continue charging for approximately four hours and then perform a soft reset. B Is the connector between your CLIÉ handheld and the plug adapter dirty? You cannot charge your CLIÉ handheld if the connector is dirty. Connect and disconnect your CLIÉ handheld and the plug adapter several times to clean the connector. B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". The screen is not displayed even though the POWER LED is on B Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode? The screen is not displayed when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode. B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". Continued on next page 9