Toshiba DKT3210-SD User Manual - Page 31
Hold, Exclusive Hold, Automatic Hold, Consultation Hold - new
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Hold The Basics Hold 1. To place a call on hold, press Hold. Your LCD shows the line on hold. The held Line's LED flashes green while appearances of the line at other stations flash red. ♦ To return to the held call, press the held Line button. ♦ If you do not return to the held call within a specified time, it rings back to your telephone. The call remains camped-on to your station indefinitely. ♦ If the held party hangs up, the call is released. 2. Repeat Step 1 to place additional lines on hold. Note See the Call Pickup section to pick up a call on hold from another extension. Exclusive Hold This feature enables you to place a call on hold so that only you can retrieve it. ➤ While on a call, press Hold twice. That line's LED flashes green while appearances of the line at other stations are steady red (in use). Automatic Hold This feature enables you to place a call on hold by pressing another Line button - no need to press Hold. Make sure this feature is programmed on your system; if not, existing calls will drop. ➤ While on a call, press another extension button to receive/originate a new call. The accessed line's LED flashes (in-use). The first call is put on hold and your extension's LED flashes. You can also switch between calls without having to press Hold. Consultation Hold 1. While on a call, press Cnf/Trn. The call goes on hold. 2. Dial another line. 3. Transfer the call or return to the held call by pressing its Line button. 18 Strata CTX DKT3000/3500-Series Digital Telephone October 2002