Toshiba PSM30C-7101U User Manual - Page 169

Hardware and system checklist Display error occurs Check that the cable connecting the external monitor to the computer is attached firmly. If problems persist, contact your dealer. Modem Refer to Appendix C and D. Problem Procedure Communication software can't initialize modem Make sure the computer's internal modem settings are correct. Refer to Phone and Modem Properties in the Control Panel. You can hear a dial tone but can't make a call If the call is going through a PBX machine, make sure the communication application's tone dial detection feature is disabled. You can also use the ATX command. Refer to Appendix C, AT Commands. You place a call, but a connection can't be made Make sure the settings are correct in your communications application. After making a call you can't hear a ring Make sure the tone or pulse selection in your communications application is set correctly. You can also use the ATD command. Refer to Appendix C, AT Commands. Communication is cut off unexpectedly The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. TROUBLESHOOTING 9-21