Toshiba PSM30C-7101U User Manual - Page 173

i.LINK (IEEE1394), TOSHIBA support, Before you call

Page 173 highlights

i.LINK (IEEE1394) TOSHIBA support Problem i.LINK device does not function Procedure Make sure the cable is securely connected to the computer and to the device. Make sure the device's power is turned on. Reinstall the drivers. Open the Windows Control Panel and double-click the Add Hardware icon. Follow the on-screen directions. Restart Windows. If problems persist, contact your dealer. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following: y Review troubleshooting sections in the documentation for software and peripheral devices. y If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company's technical support for assistance. y Consult the dealer you purchased your computer and/or software from. They are your best sources for current information and support. TROUBLESHOOTING 9-25

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9-25
T
ROUBLESHOOTING
i.LINK (IEEE1394)
Problem
Procedure
i.LINK device does
Make sure the cable is securely connected to
not function
the computer and to the device.
Make sure the device’s power is turned on.
Reinstall the drivers. Open the Windows Control
Panel and double-click the
Add Hardware
icon.
Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.
TOSHIBA support
If you require any additional help using your computer or if you are having prob-
lems operating the computer, you may need to contact TOSHIBA for additional
technical assistance.
Before you call
Some problems you experience may be related to software or the operating system, it
is important to investigate other sources of assistance first. Before contacting
TOSHIBA, try the following:
Review troubleshooting sections in the documentation for software and
peripheral devices.
If a problem occurs when you are running software applications, consult the
software documentation for troubleshooting suggestions. Call the software
company’s technical support for assistance.
Consult the dealer you purchased your computer and/or software from. They
are your best sources for current information and support.
TOSHIBA support