Toshiba Portege Z10t-ASP3260FM User Guide - Page 108
The Windows® operating system is not working, The Windows
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108 If Something Goes Wrong The Windows® operating system is not working 2 Verify that the AC adaptor is the correct unit for your device model. The device may not be able to start from an AC adaptor that is rated for less current (amperage) than the device requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The labels on the bottom of the device and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device. The voltage level must match exactly. The amperage rating of the AC adaptor must be equal to or greater than that required by the device. 3 The battery may need charging, may be depleted, or may be defective. With AC power connected, turn the device on, and then leave the device running for several hours, which will deliver a slow, steady "trickle-charge" to the battery. Once the battery has been tricklecharged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when the device is on. If the battery light is blinking when the device is on, this indicates a power mismatch. Do the following: 1 Check the OUTPUT specifications on the AC adaptor (for example, DC 19V - 3.95A) 2 Check the INPUT specifications on the bottom of the device. The output specifications of the AC adaptor must match the input specifications of the device. 3 If the specifications do not match, locate and use the AC adaptor that shipped with your device. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 127. The Windows® operating system is not working Once you are familiar with your device and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears.