Toshiba Qosmio X300 PQX32C-033019 Users Manual Canada; English - Page 166

Keyboard, Internal display panel, Problem, Procedure

Page 166 highlights

Troubleshooting Keyboard Keyboard problems can be caused by the setup and configuration of the computer - please refer to Chapter 5, The Keyboard for further information. Problem Output to screen is garbled Procedure Please refer to your software's documentation to ensure that its is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact your reseller, dealer or service provider. Internal display panel Apparent display panel problems may be related to the computer's setup and configuration - please refer to Chapter 7, HW Setup, for further information. Problem Procedure No display Press the Fn + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the These marks may have come from contact with LCD screen the keyboard, Touch Pad while the display has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the LCD screen dry properly before closing it. Problems above remain You should initially refer to the documentation unresolved or other supplied with you software to determine if it is problems occur this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-8

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User’s Manual
9-8
Troubleshooting
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5,
The Keyboard
for further information.
Internal display panel
Apparent display panel problems may be related to the computer's setup
and configuration - please refer to Chapter 7,
HW Setup
, for further
information.
Problem
Procedure
Output to screen is
garbled
Please refer to your software's documentation to
ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.
Problem
Procedure
No display
Press the
Fn
+
F5
hot keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
Markings appear on the
LCD screen
These marks may have come from contact with
the keyboard, Touch Pad while the display has
been closed. You should try to remove the marks
by gently wiping the display panel with a clean
dry cloth or, if this fails, with a good quality LCD
screen cleaner. In this latter instance you should
always follow the instructions with the screen
cleaner and always ensure you let the LCD
screen dry properly before closing it.
Problems above remain
unresolved or other
problems occur
You should initially refer to the documentation
supplied with you software to determine if it is
this that is causing the problems. Alternatively
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.