Toshiba Qosmio X300 PQX32C-033019 Users Manual Canada; English - Page 168

USB floppy diskette drive

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Troubleshooting Problem Procedure Check whether the CD, or DVD is dirty - if it is, wipe it with a clean cloth lightly dipped in water or a neutral cleaner. Please refer to the Operating Basics section in Chapter 4 for further details on cleaning the media. Some CD/DVDs run correctly, but others do not The computer's software or hardware configuration may be causing a problem - ensure that these configurations match the requirements of the CD/DVD media (refer to the CD's, or DVD's documentation if available). Check the type of CD,or DVD media that you are using - the drive supports the following: DVD: DVD-ROM, DVD-Video CD: CD-DA, CD-Text, Photo CDTM (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 For DVD Videos, you should check the region coding on the DVD to ensure that it matches that on the DVD-ROM drive. For reference, region codes are listed in the Optical disc drives section in Chapter 2, The Grand Tour. USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached. Some programs run correctly but others do not The computer's software or hardware configuration may be causing a problem - ensure that these configurations match your requirements (refer to any relevant documentation, for example that supplied with any software in use, for further information). You cannot access the Try another floppy diskette in the drive - if you external floppy diskette are able to access this disk then it indicates the drive original disk and not the drive is probably causing the problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-10

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User’s Manual
9-10
Troubleshooting
USB floppy diskette drive
The USB floppy diskette drive is available only as an option. For further
information, please refer to Chapter 4,
Operating Basics
.
Check whether the CD, or DVD is dirty - if it is,
wipe it with a clean cloth lightly dipped in water or
a neutral cleaner. Please refer to the
Operating
Basics
section in Chapter 4 for further details on
cleaning the media.
Some CD/DVDs run
correctly, but others do
not
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match the requirements
of the CD/DVD media (refer to the CD's, or
DVD's documentation if available).
Check the type of CD,or DVD media that you are
using - the drive supports the following:
DVD:
DVD-ROM, DVD-Video
CD:
CD-DA, CD-Text, Photo
CD
TM
(single/multi-session),
CD-ROM Mode 1, Mode 2,
CD-ROM XA Mode 2
(Form1, Form2), Enhanced
CD (CD-EXTRA),
Addressing Method 2
For DVD Videos, you should check the region
coding on the DVD to ensure that it matches that
on the DVD-ROM drive. For reference, region
codes are listed in the
Optical disc drives
section
in Chapter 2,
The Grand Tour
.
Problem
Procedure
Problem
Procedure
Drive does not operate
Check the connection between the computer and
the drive to ensure that it is properly attached.
Some programs run
correctly but others do
not
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
You cannot access the
external floppy diskette
drive
Try another floppy diskette in the drive - if you
are able to access this disk then it indicates the
original disk and not the drive is probably causing
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.