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Resolving a hardware conflict, A plan of action - drivers

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173 If Something Goes Wrong Resolving a hardware conflict 2 Then do one or both of the following: ❖ In the search field, type in the topic for which you need help and follow the on-screen instructions. ❖ Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For help on hardware conflicts: 1 Click Start, then click Help and Support. 2 Click the Hardware link in the window's left pane. A list of category links appear. 3 Click the Fixing a hardware problem link. 4 Choose from specific topics and follow the steps. If there is still a problem, the operating system should display a message that explains what the conflict is. A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the problem can be time-consuming and frustrating.

Section	Page
Satellite® L30/L35 Series User's Guide	1
Contents	26
Introduction	33
This guide	34
Safety icons	35
Other icons used	36
Other documentation	36
Service options	37
Options	37
Chapter 1: Getting Started	38
Selecting a place to work	38
Creating a computer-friendly environment	38
Keeping yourself comfortable	39
Precautions	39
General Precautions	41
Important information on your computer’s cooling fan	42
Setting up your computer	43
Setting up your software	43
Registering your computer with Toshiba	45
Adding optional external devices	45
Connecting to a power source	46
Charging the main battery	49
Using the computer for the first time	50
Opening the display panel	50
Your computer’s features and specifications	51
Turning on the power	51
Adding memory (optional)	52
Installing a memory module	53
Removing a memory module	58
Checking total memory	60
Using the TouchPad™	61
Disabling or enabling the TouchPad	62
Using external display devices	64
Directing the display output when you turn on the computer	65
Adjusting the quality of the external display	66
Using an external keyboard	66
Using a mouse	66
Connecting a printer	67
Setting up a printer	68
Connecting an optional external diskette drive	69
Turning off the computer	70
Options for turning off the computer	70
Using the Turn Off Computer or Shut Down commands	73
Using and configuring Hibernation mode	75
Using and configuring Standby mode	77
Closing the display panel	79
Caring for your computer	79
Cleaning the computer	79
Moving the computer	79
Using a computer lock	80
Chapter 2: Learning the Basics	81
Computing tips	81
Using the keyboard	83
Character keys	83
Making your keyboard emulate a full-size keyboard	84
Ctrl, Fn, and Alt keys	84
Function keys	85
Windows special keys	85
Overlay keys	86
Using the overlay to type numeric data	86
Starting a program	87
Starting a program from the Start menu	88
Starting a program from Windows® Explorer	88
Starting a program from the Run dialog box	89
Saving your work	90
Printing your work	93
Backing up your work	94
Restoring your work	94
Using the optical drive	95
Optical drive components	95
Writable discs	96
CDs	96
Inserting a compact disc	97
Playing an audio CD	99
Playing CDs	101
Creating a CD/DVD	101
Removing a disc with the computer on	102
Removing a disc with the computer off	103
Caring for CD or DVD discs	103
Toshiba’s online resources	104
Chapter 3: Mobile Computing	105
Toshiba’s energy-saver design	105
Running the computer on battery power	105
Battery Notice	106
Power management	107
Using additional batteries	107
Charging batteries	108
Charging the main battery	108
Charging the RTC battery	109
Monitoring main battery power	111
Determining remaining battery power	112
What to do when the main battery runs low	113
Setting battery alarms	114
Conserving battery power	114
Power Profiles	115
Using a hot key to set the Power Profile	116
Changing the main battery	117
Removing the battery from the computer	118
Inserting a charged battery	120
Taking care of your battery	122
Safety precautions	122
Maximizing battery operating time	123
Maintaining your battery	124
Disposing of used batteries	125
Traveling tips	127
Chapter 4: Exploring Your Computer’s Features	128
Exploring the desktop	128
Finding your way around the desktop	129
Setting up for communications	131
Modem	133
Connecting the modem to a telephone line	135
Disconnecting	137
Connecting your computer to a network	138
Wireless LAN	140
An overview of using the Internet	144
The Internet	144
The World Wide Web	144
Internet Service Providers	145
Connecting to the Internet	145
Surfing the Internet	146
Internet features	146
Uploading to, and downloading files from, the Internet	147
Exploring audio features	147
Recording sounds	147
Using external speakers or headphones	149
Sound System	150
Using PC Cards	151
Inserting a PC Card	151
Removing a PC Card	152
Setting up a PC Card for your computer	153
Chapter 5: TOSHIBA Utilities	154
TOSHIBA Assist	155
Connect	156
Protect & Fix	156
Optimize	156
PC Diagnostic Tool Utility	157
TOSHIBA Hotkey Utility	158
TOSHIBA Power Saver	159
Preset Power Profiles	160
Quickly creating a new power profile	160
Customizing a power profile	160
TOSHIBA Touch and Launch Utility	161
TOSHIBA Touch and Launch Settings	164
Disabling or enabling TOSHIBA Touch and Launch	165
Chapter 6: If Something Goes Wrong	166
Problems that are easy to fix	166
Problems when you turn on the computer	168
The Windows® operating system is not working	170
Using Startup options to fix problems	171
Internet problems	172
The Windows® XP operating system can help you	172
Resolving a hardware conflict	173
A plan of action	173
Resolving hardware conflicts on your own	174
Fixing a problem with Device Manager	176
Memory problems	178
Power and the batteries	178
Keyboard problems	180
Display problems	181
Disk drive problems	184
Optical drive problems	186
Sound system problems	187
PC Card problems	188
Printer problems	191
Modem problems	192
Wireless networking problems	193
DVD operating problems	196
Develop good computing habits	199
Data and system configuration backup in Windows XP	200
If you need further assistance	206
Before you contact Toshiba	206
Contacting Toshiba	207
Other Toshiba Internet Web sites	208
Toshiba’s worldwide offices	208
Appendix A: Hot Keys	210
Volume Mute	210
Password security	211
Without a password	211
With a password	211
Maintaining security when the battery is not fully charged	212
Power profile	213
Standby mode	213
Hibernation mode	214
Display modes	215
Display brightness	215
Wireless setting	216
Disabling or enabling the TouchPad	216
Keyboard hot keys	217
Appendix B: Power Cord/Cable Connectors	218
Appendix C: Using ConfigFree™ with your Toshiba Computer	219
Getting Started	220
Starting ConfigFree	220
ConfigFree Utilities	222
Connectivity Doctor	222
Search for Wireless Devices	225
Profile Settings	230
ConfigFree SUMMIT	234
Quick Connect	238
Using the Automatic Switch	241
Semi-Automatic Switch Feature	241
Glossary	243