Toshiba Satellite P20W-CST3N01 Satellite/Satellite Pro P20W-C Series Windows 1 - Page 147

Additional help, If you need further assistance

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147 If Something Goes Wrong Additional help ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in the Sleep and Charge utility to enable charging at the current battery power level, or, if battery power is running low or is depleted, connect the AC adaptor to your computer. For more information, see "Power supply mode settings" on page 103. ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The "USB Wakeup function" does not work. ❖ When the "USB Sleep and Charge function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep and Charge function"-compatible icon ( ), if you have a non-Sleep and Charge USB port available or disable the "USB Sleep and Charge function." For more information, see "Sleep Utilities" on page 101. Additional help If you need further assistance If you have followed the recommendations and are still having problems, you may need additional technical assistance. ❖ Since some problems may be related to the operating system or the application you are using, it is important to investigate all sources. ❖ Review the troubleshooting information for your operating system. ❖ If the problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or application. Your dealer is your best source for current information.

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147
If Something Goes Wrong
Additional help
❖
If you are attempting to charge a device without an AC
adaptor connected to the computer, the computer's
battery power may be below the limit specified in the
TOSHIBA Sleep utility or the battery may be depleted.
Lower the limit in the Sleep and Charge utility to enable
charging at the current battery power level, or, if battery
power is running low or is depleted, connect the AC
adaptor to your computer. For more information, see
“Power supply mode settings” on page 103
.
❖
The USB Sleep and Charge function may not work with
certain external devices even if they are compliant with
the USB specification. In those cases, power on the
computer to charge the device or use a different
charging device.
The “USB Wakeup function” does not work.
❖
When the “USB Sleep and Charge function” is set to
Enabled the “USB Wakeup function” does not work for
ports that support the “USB Sleep and Charge function.”
In that case, use a USB port that does not have the
“USB Sleep and Charge function”-compatible icon (
),
if you have a non-Sleep and Charge USB port available
or disable the “USB Sleep and Charge function.” For
more information, see
“Sleep Utilities” on page 101
.
Additional help
If you need further assistance
If you have followed the recommendations and are still
having problems, you may need additional technical
assistance.
❖
Since some problems may be related to the operating
system or the application you are using, it is important to
investigate all sources.
❖
Review the troubleshooting information for your
operating system.
❖
If the problem occurs while you are running a
application, consult the application’s documentation for
troubleshooting suggestions. Contact the software
company’s technical support group for their assistance.
❖
Consult the dealer from whom you purchased your
computer and/or application. Your dealer is your best
source for current information.