Toshiba Satellite Pro 4300 User Manual - Page 159

Printer, Pointing device, AccuPoint™ II

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Printer Refer also to the Parallel printer sections in Chapter 8, Optional Devices, and to the troubleshooting and other relevant sections in your printer and software documentation. Problem Printer does not turn on Computer/printer do not communicate Printer error Procedure Check that the printer is connected to an electric outlet. Make sure the outlet is supplying power by plugging in an appliance. Make sure the printer is turned on and is online (ready to use). Inspect the cable connecting the printer to the computer for damage. Make sure it is securely connected. A parallel printer connects to the parallel port and a serial printer to the RS-232C serial port. Make sure the ports are configured correctly. Make sure your software is configured to recognize the printer. Check your printer and software documentation. Check your printer documentation. Run the diagnostics program TDIAGS. If problems persist, contact your dealer. Pointing device If you are using a PS/2 or serial mouse, also refer to Chapter 8, Optional Devices, and to your mouse documentation. AccuPoint™ II Problem On-screen pointer does not respond to AccuPoint™ II operation Procedure If a PS/2 or serial mouse is connected, check the Hardware Setup or TSETUP program. The Pointing Device option should be set to Simultaneous to use both the AccuPoint II and an external mouse. If problems persist, contact your dealer. User's Manual Troubleshooting 9-11

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User's Manual
Troubleshooting
9-11
Printer
Refer also to the Parallel printer sections in Chapter 8,
Optional Devices
,
and to the troubleshooting and other relevant sections in your printer and
software documentation.
Problem
Procedure
Printer does not
turn on
Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power by
plugging in an appliance.
Computer/printer
do not communicate
Make sure the printer is turned on and is online
(ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port and
a serial printer to the RS-232C serial port. Make
sure the ports are configured correctly.
Make sure your software is configured to
recognize the printer. Check your printer and
software documentation.
Printer error
Check your printer documentation.
Run the diagnostics program
TDIAGS
.
If problems persist, contact your dealer.
Pointing device
If you are using a PS/2 or serial mouse, also refer to Chapter 8,
Optional
Devices
,
and to your mouse documentation.
AccuPoint™ II
Problem
Procedure
On-screen pointer
does not respond to
AccuPoint
™
II
operation
If a PS/2 or serial mouse is connected, check the
Hardware Setup or TSETUP program. The
Pointing Device
option should be set to
Simultaneous
to use both the AccuPoint II and
an external mouse.
If problems persist, contact your dealer.