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220 If Something Goes Wrong If you need further assistance Detailed system specifications are available at www.ts.toshiba.com by selecting your particular product and model number, clicking GO, and then clicking the Detailed Specs link from the menu on the left, or just refer to the computer documentation shipped with your product. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Website For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre:

Section	Page
Tecra® A4 Series User’s Guide	1
Contents	28
Introduction	36
This guide	37
Safety icons	38
Other icons used	39
Other documentation	39
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Creating a computer-friendly environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	45
Setting up your computer	45
Setting up your software	46
Registering your computer with Toshiba	47
Adding optional external devices	48
Connecting to a power source	48
Using the main battery	52
Using the computer for the first time	53
Opening the display panel	53
Your computer’s features and specifications	54
Turning on the power	54
Adding memory (optional)	55
Installing a memory module	56
Removing a memory module	61
Hard Drive Recovery Utilities	63
Creating Recovery CDs/DVDs	64
Hard Disk Drive Recovery using the recovery partition	65
Hard Disk Drive Recovery using the Recovery media	68
Deleting the Hard Disk Recovery Utility	71
Installing drivers and applications	72
Using the TouchPad™	73
Scrolling with the TouchPad™	74
Control buttons	74
Disabling or enabling the TouchPad	74
Turning off the computer	76
Closing the display panel	77
Using external display devices	77
Directing the display output when you turn on the computer	78
Adjusting the quality of the external display	79
Using an external keyboard	79
Using a mouse	79
Connecting a local printer	80
Connecting a USB printer	80
Connecting a parallel printer	81
Setting up your printer	81
Connecting an optional external diskette drive	82
Caring for your computer	83
Cleaning the computer	83
Moving the computer	84
Using a computer lock	84
Chapter 2: Learning the Basics	86
Computing tips	86
Using the keyboard	88
Character keys	88
Making your keyboard emulate a full-size keyboard	88
Ctrl, Fn, and Alt keys	89
Function keys	89
Windows special keys	90
Overlay keys	90
Using the overlay to type numeric data	91
Starting a program	91
Starting a program from the Start menu	92
Starting a program from Windows® Explorer	92
Starting a program from the Run dialog box	93
Saving your work	95
Printing your work	97
Using the DVD-ROM or multi-function drive	98
Inserting a compact disc	100
Removing a disc with the computer on	102
Removing a disc with the computer off	102
Caring for CD or DVD Discs	103
Powering down the computer	103
Using Hibernation	106
Using Standby	107
Toshiba’s online resources	110
Chapter 3: Mobile Computing	111
Toshiba’s energy-saver design	111
Running the computer on battery power	111
Battery Notice	112
Power management	113
Using additional batteries	113
Charging batteries	114
Charging the main battery	114
Charging the RTC battery	115
Monitoring battery power	116
What to do when the main battery runs low	119
Setting battery alarms	119
Conserving battery power	120
Power Profiles	121
Using a hot key to set the Power Profile	122
Changing batteries	123
Removing the battery from the computer	123
Inserting a charged battery	125
Taking care of your battery	126
Safety precautions	126
Maximizing battery life	127
Disposing of used batteries	128
Traveling tips	129
Chapter 4: Exploring Your Computer’s Features	130
Exploring the desktop	130
Finding your way around the desktop	131
Setting up for communications	133
Connecting the modem to a telephone line	135
Connecting your computer to a network	136
An overview of using the Internet	138
The Internet	139
The World Wide Web	139
Internet Service Providers	139
Connecting to the Internet	140
Surfing the Internet	140
Internet features	141
Uploading to, and downloading files from, the Internet	141
Exploring audio features	142
Playing an audio CD	142
Playing CDs using Auto-Run	143
Creating a CD	144
Recording sounds	145
Using external speakers or headphones	146
Inserting and removing PC Cards	147
Inserting a PC Card	147
Removing a PC Card	148
Hot swapping	149
Setting up a PC Card for your computer	149
Inserting and removing an ExpressCard™	150
Inserting an ExpressCard	150
Removing an ExpressCard	151
Using the Bridge Media Adapter Slot	151
Inserting memory media	151
Removing memory media	152
Using an expansion device	153
Chapter 5: Toshiba Utilities	154
Fn-esse®	155
Starting Fn-esse®	155
Using the keyboard or pointing device to assign keys	157
Viewing existing key assignments	158
Changing or removing existing key assignments	158
TOSHIBA Assist	159
Connect	160
Secure	160
Protect & Fix	160
Optimize	160
TOSHIBA Power Saver	161
Mouse utility	163
Hotkey utility	163
TOSHIBA Mobile Extension	164
TOSHIBA HW Setup	165
Setting user passwords	167
Using an instant password	168
Setting a user password	169
Disabling a user password	169
Using a supervisor password	170
Setting a supervisor password	170
Deleting a supervisor password	171
Using the TOSHIBA Zooming Utility	172
Using the TOSHIBA Touch and Launch utility	173
TOSHIBA Application Installer	177
Chapter 6: If Something Goes Wrong	179
Problems that are easy to fix	179
Problems when you turn on the computer	181
The Windows ® operating system is not working	183
Using Startup options to fix problems	184
Internet problems	185
The Windows® XP operating system can help you	185
Resolving a hardware conflict	186
A plan of action	186
Resolving hardware conflicts on your own	187
Fixing a problem with Device Manager	188
Memory problems	190
Power and the batteries	191
Keyboard problems	193
Display problems	194
Disk drive problems	196
DVD-ROM or multi-function drive problems	199
Sound system problems	200
PC Card problems	200
Printer problems	204
Modem problems	205
Wireless networking problems	206
DVD operating problems	209
Develop good computing habits	212
Data and system configuration backup in Windows XP	213
If you need further assistance	219
Before you contact Toshiba	219
Contacting Toshiba	220
Other Toshiba Internet Web sites	221
Toshiba’s worldwide offices	221
Appendix A: Hot Keys	223
Volume Mute	223
Instant password security	224
Power usage profile	224
Standby mode	225
Hibernation mode	226
Display modes	227
Display brightness	227
Disabling or enabling the TouchPad	228
Zooming applications in/out	228
Keyboard hot keys	228
Appendix B: Power Cord/Cable Connectors	229
Appendix C: Using ConfigFree™ with your Toshiba Computer	230
Getting Started	231
Starting ConfigFree	231
ConfigFree Utilities	233
Connectivity Doctor	233
Search for Wireless Devices	236
Profile Settings	241
ConfigFree SUMMIT	245
Quick Connect	249
Using the Automatic Switch	252
Semi-Automatic Switch Feature	252
Glossary	254