Xerox M118i Quick Reference Guide - Page 109

Xerox Welcome Center, Select [Billing Meter] on the [Machine

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9 Problem Solving Xerox Welcome Center For additional help. If you need any additional help on using your CopyCentre copier or WorkCentre copier/printer, you can: 1) Refer to this guide. 2) Contact the Key Operator. 3) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center. Please have your serial number at hand when contacting Xerox. The Welcome Center will want to know the following information: the nature of the problem, the serial number of the machine, the fault code (if any), as well as the name and location of your company. Follow the steps below to look up the serial number of the machine. 1. Press the button on the control panel. 2. Select [Billing Meter] on the [Machine Status] screen using the button, and press the button. 3. The Serial Number will be displayed. button NOTE: The serial number is also found on the metal plate on the left side of the machine behind Cover A. For more information, refer to Xerox Welcome Center in the Before Using the Machine chapter on page 7. 108 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide

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9
Problem Solving
108
Xerox CopyCentre/WorkCentre 118 Quick Reference Guide
Xerox Welcome Center
For additional help. If you need any additional help on using your CopyCentre copier or
WorkCentre copier/printer, you can:
1)
Refer to this guide.
2)
Contact the Key Operator.
3)
Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome
Center.
Please have your serial number at hand when contacting Xerox.
The Welcome Center will want to know the following information: the nature of the
problem, the serial number of the machine, the fault code (if any), as well as the name
and location of your company. Follow the steps below to look up the serial number of
the machine.
1.
Press the <Machine Status> button on
the control panel.
2.
Select [Billing Meter] on the [Machine
Status] screen using the <Select>
button, and press the <Enter> button.
3.
The Serial Number will be displayed.
NOTE:
The serial number is also found on the metal plate on the left side of the
machine behind Cover A. For more information, refer to
Xerox Welcome Center in the
Before Using the Machine chapter on page 7.
<Machine Status> button