Xerox M118i Quick Reference Guide - Page 98

Symptom Solid density variations Image loss Misfeeds in the Tray 5 (bypass tray) Jams in the document feeder Paper jams Troubleshooting Tables Recommendation • Load fresh paper. • Check the quality of the documents. • Set the [Lighten/Darken] feature to a lighter or darker setting. • Replace the drum cartridge. • When copying a document from a larger paper size to a smaller size, reduce the image to fit onto the smaller paper size. • Set a slightly smaller document size (for example, copy 90% instead of 100%). • Select [Auto] on the [Paper Supply] screen. • Remove the paper and reload the tray. Do not add paper to the tray when paper is already loaded. Instead, remove the paper, combine the additional paper with the paper from the tray and then reload the tray. • Check that paper tray guides are locked into position against the paper. • Check that the settings for Tray 5 (bypass tray) are correct and match the paper size and type on the screen. • Open the document feeder and check that no paper or objects are inside. • Check that the document feeder cover on the document feeder is firmly closed. • Refer to Document Jams on page 90 for procedures. • Use only recommended media. • Check that the paper is loaded correctly. • Flip the paper over in the paper tray. • Check that the paper tray guides are locked into position. • Do not use media that is torn, wrinkled, or folded. • Load fresh paper. • Refer to Paper Jams on page 85 for procedures. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 97