Xerox M118i Quick Reference Guide - Page 97

9 Problem Solving Symptom Recommendation Output is too light or too dark. • Set the [Lighten/Darken] feature to a lighter or darker setting. • Check the quality of the document. • Load fresh paper. • Run off more prints until the copy quality improves. • Replace the drum cartridge. Output is too light. • Set the [Lighten/Darken] feature to a darker setting. • If the toner cartridge is new, the toner may not be dispensed. Repeat the job. • Remove toner cartridge and shake gently (away from clothing or carpet). Uneven print • Load fresh paper. • Replace the drum cartridge. • Replace the toner cartridge. Blurred images • Load fresh paper. • Replace the drum cartridge. • Replace the toner cartridge. Missing characters • Load fresh paper. • Replace the drum cartridge. • Replace the toner cartridge. Gloss variations (coining) • Check the quality of the documents. • If the document has large areas of solid density, adjust the [Lighter/Darken] feature for the contrast. Light copies when scanning glossy, shiny, or • Use the document glass instead of the coated documents through the document document feeder. feeder Ghosting (residual images) • Check the quality of the documents. • If transparencies are used, select a paper type of [Transparency] on the screen. The machine automatically adjusts the quality for transparencies. • Feed the document SEF. • Replace the toner cartridge. Washout • Check the quality of the documents. • If the image is lighter near the borders, set the [Lighten/Darken] feature to a darker setting. • Replace the drum cartridge. 96 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide