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Printer printer-name on host IP-address is rejecting your request

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Windows NT (non-Intel computers) Printer printer-name on host IP-address is rejecting your request The remote queue name is not correctly set. Refer to Step 2 in the appropriate procedure: s Windows NT 4.0 driver on Windows NT 4.0 server. See Creating an LPR port on page 13. s Windows NT 3.x driver. See Creating an LPR port on page 17. Printer PS on host IP-address is unreachable or The LPR print monitor failed to open a temporary file while spooling output for port IP-address:PS With this problem, you can print all PostScript jobs when logged into the NT Server as administrator, but users cannot print. Users cannot print because they lack the permissions to spool to the system file areas. This problem is frequently encountered after applying Service Pack 2, 3, or 4 to a Windows NT 3.51 print server installed on an Windows NT File System (NTFS) partition. Windows for Workgroups, Windows 95, and other clients will no longer be able to print to shared LPR printers (print queues on Windows NT which are using LPR to reach their destination). Service Pack updates change the permissions of the SPOOL and PRINTERS sub-directories to be read-only (write-protected). Also, an administrator could easily do this (for security reasons) without a Service Pack Update. To fix this problem in Windows NT 4.0: 1. Log in as administrator. 2. Double-click My Computer. 3. Open the folder C:\Winnt\system32. 4. Set permissions on the spool folder: a. Click the right mouse button on the spool folder. b. In the pull-down menu, click the left mouse button on Sharing; this displays the Printer Properties dialog box. c. Click Security. d. Click Permissions; this displays the Directory Permissions dialog box. e. In the Directory Permissions dialog box, click Everyone. From the Type of Access pull-down list, select Full Control. f. To close the Directory Permissions dialog box, click OK. g. To close the Printer Properties dialog box, click OK. PhaserShare Networking Manual 21

Section	Page
PhaserShare Networking Manual	1
Title Page	2
Contents	4
PhaserShare Networking Supplementary Information	6
Token Ring	7
Token Ringcard	7
Token Ring connections and indicators	8
Ring speed jumper	9
Setting Frame Routing from the front panel (Phaser750)	10
Token Ring parameters	11
Setting Token Ring parameters	12
Using the PhaserShare Administrator to configure Token Ring	12
Using PhaserLink Printer Management Software to configure Token Ring	13
Using the config-TokenRing script	13
Setting IP addressing: PostScript utility file (UNIXonly)	15
Running the config-IP script	16
Windows NT (non-Intel computers)	17
Setting the printer’s IP address	17
Adding the Windows NT 4.0 driver on a Windows NT 4.0 server or workstation	17
Add the printer	18
Creating an LPR port	18
Creating an AppleTalk port	19
Install the driver	19
Name the printer and set up sharing	19
WindowsNT creates the printer	19
Adding the Windows NT 4.0 driver on a Windows NT 3.51 server	20
Add the printer	20
Install the driver	20
Enter the printer’s name and set up sharing	21
WindowsNT creates the printer	21
Adding a Windows NT 3.x driver	21
Creating an LPR port	22
Creating an AppleTalk port	23
Set up sharing	23
Windows NT network communication	24
Basic concepts of TCP/IP printing	24
Windows NT network troubleshooting	25
Error messages in Print Manager	25
Printer PS on host IP-address is rejecting your request	25
Printer printer-name on host IP-address is rejecting your request	26
Printer PS on host IP-address is unreachable	26
The LPR print monitor failed to open a temporary file while spooling output for port IP-address:PS	26
Printing from the command line via lpr	28
Checking the IP address of the WindowsNT server	28
Novell NetWare (DOS)	29
TCP/IP Host Configuration (UNIX)	30
Extracting files from unix.tar	30
Listing the contents of unix.tar	30
Extracting the files	30
Adding the printer to the host table	30
Assigning a print queue to the printer	31
Assigning print queues with PhaserPrint for UNIX	31
Required remote printer queue names	31
Using PostScript utility files to control printer features from queues	32
UNIX model files	32
Example installation for a typical BSD UNIX system	32
Configuration procedures for common System V UNIX hosts	35
Sun Solaris	35
Adding an LPD queue in Solaris	36
If Solaris 2.2/2.3 print jobs get stuck in the queue	36
SGI IRIX 5.3 and 6.x	37
IRIX 5.3 and IRIX 6.x with Impressario Client	37
IRIX 6.x with Impressario Server	38
IBM AIX 3.x and 4.x	38
AIX 3.x	39
AIX 4.x	39
Hewlett-Packard HP-UX 9.x and 10.x	40
Troubleshooting	42
Testing the network connection	42
TCP/IP Configuration (OS/2 Warp/LAN Server)	43
Setting the printer’s IP addressing parameters	43
Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer)	43
OS/2 client-to-server setup	44
Warp Server 4.0/Warp Connect	45
Resetting the Printer	46
Resetting the printer: PhaserLink Printer Management Software	46
Resetting the printer using the Apple Printer Utility	46
FTP Interface	47
Usage Profile Report fields	48
Job Report fields	48
Full Report fields	49
Logs	56
Postscript Error Log	57
Engine Error Log - Phaser 850	58
Print Head Clean Source Log - Phaser 850 (Full Report Line 282)	58
Last Jam Location Log - Phaser 850 (Full Report Line 291)	58
Last Jam Media Tray Log - Phaser 850 (Full Report Line 292)	58
Last Jam Media Log - Phaser 850 (Full Report Line 293)	59
Last Jam Transfix Speed Log - Phaser 850 (Full Report Line 296)	59
Last Jam Location Log - Phaser 750 (Full Report Line 291)	59
Last Jam Media Tray Log - Phaser 750 (Full Report Line 292)	59
Last Jam Media Log - Phaser 750 (Full Report Line 293)	60

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PhaserShare Networking Manual

Windows NT (non-Intel computers)

Printer

printer-name

on host

IP-address

is rejecting your request

The remote queue name is not correctly set.

Refer to Step

in the appropriate procedure:

■

Windows NT 4.0 driver on Windows NT 4.0 server.

See

Creating an LPR port

page 13.

■

Windows NT 3.x driver.

See

Creating an LPR port

on page 17.

Printer PS on host

IP-address

is unreachable

The LPR print monitor failed to open a temporary file while

spooling output for port

IP-address

:PS

With this problem, you can print all PostScript jobs when logged into the NT Server as

administrator, but users cannot print.

Users cannot print because they lack the

permissions to spool to the system file areas.

This problem is frequently encountered after applying Service Pack 2, 3, or 4 to a

Windows NT 3.51 print server installed on an Windows NT File System (NTFS) partition.

Windows for Workgroups, Windows 95, and other clients will no longer be able to print to

shared LPR printers (print queues on Windows NT which are using LPR to reach their

destination).

Service Pack updates change the permissions of the

SPOOL

and

PRINTERS

sub-directories

to be

read-only

(write-protected).

Also, an administrator could easily do this (for security

reasons) without a Service Pack Update.

To fix this problem in Windows NT 4.0:

Double-click

My Computer.

Open the folder

C:\Winnt\system32.

Set permissions on the

spool

folder:

Click the right mouse button on the

spool

folder.

In the pull-down menu, click the left mouse button on

Sharing;

this displays the

Printer Properties

dialog box.

Click

Security.

Click

Permissions;

this displays the

Directory Permissions

dialog box.

In the

Directory Permissions

dialog box, click

Everyone.

From the

Type of

Access

pull-down list, select

Full Control.

To close the

Directory Permissions

dialog box, click

OK.

To close the

Printer Properties

dialog box, click

OK.