Yamaha RX-V371 Owners Manual - Page 61

Problem No sound. No picture. Cause Remedy See page Incorrect input or output cable connections. Connect the cables properly. If the problem 16 persists, the cables may be defective. If a DVI-HDMI cable is used to Display the HDMI Input Option menu for 39 connect the unit with an external the connected cable, select "Audio In," and component, then it is necessary to select the jack to use for audio input. use an audio input jack for a different input to output audio. Speaker connections are not Secure the connections. 12 secure. The HDMI components connected Connect HDMI components that support the 39 to the unit do not support the HDCP copy protection standards. HDCP copy protection standards. The audio input into the device is In the Setup menu, set the HDMI Audio Out 47 set to playback through the TV. ("HDMI Setup" → "Audio") to other than "TV." No appropriate input source has Select an appropriate input source with 25 been selected. dInput selector (on the remote control). The volume is turned down or Turn up the volume. - muted. Signals that this unit cannot Use an input source that has signals that can - reproduce are being input from a be reproduced on this unit. source component, such as a CD- ROM. A video jack (ex. Video input → Use video jacks of the same type (ex. Video 14 HDMI output) type different to the input → Video output) to connect to the TV. input video is being used to try to display content on the TV. An appropriate video input is not Select an appropriate video input on the TV. - selected on the TV. APPENDIX Troubleshooting Problem No sound is output from a specific speaker. Only the center speaker outputs substantial sound. Cause The speaker is malfunctioning. Check the Speaker indicators on the front panel display. If the corresponding indicator lights up, connect another speaker and check if sound is output. The playback component or speakers are not connected properly. Output from that speaker is disabled. The volume of that speaker is set to the minimum in "Speaker Setup" in the Setup menu. (If hardly any sound comes from one channel) Speaker output balance is not set correctly. Sound may not be output from certain channels, depending on the input source or sound field program. When a monaural source sound field program is applied, for some surround decoders, sound from all channels is output from the center speaker. Remedy If sound is not output, the unit may be malfunctioning. Connect the cables properly. If the problem persists, the cables may be defective. Check the Speaker indicators on the front panel display. If the corresponding indicator is turned off, try the following. 1) Change to a different input source. 2) With the selected sound field program, sound is not output from that speaker. Select another sound field program. 3) "None" may have been selected for that speaker on this unit. Display "Speaker Setup" in the Setup menu, and set respective parameters to enable output from that speaker ("Speaker Setup" → "Config"). Display "Speaker Setup" in the Setup menu and adjust the volume ("Speaker Setup" → "Level"). Balance the volume of each speaker from "Level" in the Setup menu ("Speaker Setup" → "Level"). Try another sound field program. Try another sound field program. See page 7 12, 16 7, 42 43 43 26 26 En 61