ZyXEL EX5510-B0 User Guide
ZyXEL EX5510-B0 Manual
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- ZyXEL EX5510-B0 | User Guide - Page 1
User's Guide EX5510-B0 Dual-Band Wireless AX Gigabit Ethernet Gateway Default Login Details LAN IP Address Login Password http://192.168.1.1 admin See the device label Version 5.15 Ed 1, 10/2019 Copyright © 2019 Zyxel Communications Corporation - ZyXEL EX5510-B0 | User Guide - Page 2
operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the Zyxel Device. • More Information Go to support.zyxel.com to find other information on the Zyxel Device - ZyXEL EX5510-B0 | User Guide - Page 3
example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The EX5510-B0 in this user's guide may be referred to as the "Zyxel Device" in this guide. • Product labels, screen names, field labels and field choices are all in bold font. • A right angle - ZyXEL EX5510-B0 | User Guide - Page 4
Guide ...15 Introducing the Zyxel Device ...16 The Web Configurator ...22 Quick Start Wizard ...31 Tutorials ...36 Technical Reference ...57 Connection Status ...58 Broadband ...71 Wireless ...85 Home Networking ...116 Routing ...136 Quality of Service Backup/Restore ...264 EX5510-B0 User's Guide 4 - ZyXEL EX5510-B0 | User Guide - Page 5
Contents Overview Diagnostic ...268 Troubleshooting and Appendices 273 Troubleshooting ...274 EX5510-B0 User's Guide 5 - ZyXEL EX5510-B0 | User Guide - Page 6
Contents Document Conventions ...3 Contents Overview ...4 Table of Contents ...6 Part I: User's Guide 15 Chapter 1 Introducing the Zyxel Device ...16 1.1 Overview ...16 1.1.1 Multi ...31 3.2 Wizard Setup ...31 3.2.1 Time Zone ...31 3.2.2 Internet ...32 3.2.3 WiFi ...34 EX5510-B0 User's Guide 6 - ZyXEL EX5510-B0 | User Guide - Page 7
in this Chapter 71 6.1.2 What You Need to Know ...71 6.1.3 Before You Begin ...74 6.2 Broadband Settings ...74 6.2.1 Add/Edit Internet Connection 75 6.3 Technical Reference ...82 EX5510-B0 User's Guide 7 - ZyXEL EX5510-B0 | User Guide - Page 8
Overview 103 7.10.2 Additional Wireless Terms 105 7.10.3 Wireless Security Overview 105 7.10.4 Signal Problems ...107 7.10.5 BSS ...107 7.10.6 MBSSID ...108 7.10.7 Preamble Type ...108 7.10 Wake on LAN ...131 8.8 TFTP Server Name ...132 8.9 Technical Reference ...133 EX5510-B0 User's Guide 8 - ZyXEL EX5510-B0 | User Guide - Page 9
10.1.1 What You Can Do in this Chapter 144 10.2 What You Need to Know ...145 10.3 Quality of Service General Settings 146 10.4 Queue Setup ...148 10.4.1 Adding a QoS Queue ...149 10.5 QoS Classification Setup ... Add/Edit Port Triggering Rule 172 11.4 DMZ Settings ...173 EX5510-B0 User's Guide 9 - ZyXEL EX5510-B0 | User Guide - Page 10
Chapter 192 15.2 Interface Grouping Setup ...192 15.2.1 Interface Group Configuration 193 15.2.2 Interface Grouping Criteria 195 Chapter 16 Firewall ...197 16.1 Firewall Overview ...197 EX5510-B0 User's Guide 10 - ZyXEL EX5510-B0 | User Guide - Page 11
223 Chapter 21 Log ...224 21.1 Log Overview ...224 21.1.1 What You Can Do in this Chapter 224 21.1.2 What You Need To Know 224 EX5510-B0 User's Guide 11 - ZyXEL EX5510-B0 | User Guide - Page 12
27.2 System Settings ...240 Chapter 28 User Account...241 28.1 User Account Overview ...241 28.2 User Account Settings ...241 28.2.1 User Account Add/Edit ...242 EX5510-B0 User's Guide 12 - ZyXEL EX5510-B0 | User Guide - Page 13
...244 29.1 Remote Management Overview 244 29.1.1 What You Can Do in this Chapter 244 29.2 MGMT Services ...244 29.3 Trust Domain ...246 29.3.1 Add Trust Domain ...246 Chapter 30 SNMP ...248 30.1 Backup/Restore Settings ...264 35.3 Reboot ...266 Chapter 36 Diagnostic...268 EX5510-B0 User's Guide 13 - ZyXEL EX5510-B0 | User Guide - Page 14
36.5 802.3ah (OAM) ...271 Part III: Troubleshooting and Appendices 273 Chapter 37 Troubleshooting...274 37.1 Power, Hardware Connections, and LEDs 274 Customer Support ...282 Appendix B IPv6...288 Appendix C Services...296 Appendix D Legal Information ...300 Index ...308 EX5510-B0 User's Guide - ZyXEL EX5510-B0 | User Guide - Page 15
PART I User's Guide 15 - ZyXEL EX5510-B0 | User Guide - Page 16
usage using Parental Control. See Section on page 86 for more information on WiFi6. The Zyxel Device supports MPro Mesh that lets you easily extend WiFi in your home or office using a compatible WiFi Extender. just an example Zyxel Device and not your actual Zyxel Device. EX5510-B0 User's Guide 16 - ZyXEL EX5510-B0 | User Guide - Page 17
both 2.4G and 5G networks at the same time. You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz EX5510-B0 User's Guide 17 - ZyXEL EX5510-B0 | User Guide - Page 18
connect to the Internet without having to rely on inconvenient Ethernet cables. Your Zyxel Device supports WiFi Protected Setup (WPS), which allows you to quickly set up a wireless network with recommended for management of the Zyxel Device using a (supported) web browser. EX5510-B0 User's Guide 18 - ZyXEL EX5510-B0 | User Guide - Page 19
manager. See (Section 30.2 on page 249). • Secure Shell (SSH), Telnet. Use for troubleshooting the Zyxel Device by qualified personnel. • FTP. Use FTP for firmware upgrades and configuration backup/restore indicators are located on the front panel. Figure 5 LED Indicators EX5510-B0 User's Guide 19 - ZyXEL EX5510-B0 | User Guide - Page 20
a WPS connection with a wireless client or WPS has not been enabled. 1.5.2 Rear Panel The connection ports are located on the rear panel. Figure 6 Rear Panel EX5510-B0 User's Guide 20 - ZyXEL EX5510-B0 | User Guide - Page 21
restarting. If you must turn off the Zyxel Device, wait until it has fully restarted - the 2.4G and/or 5G WiFi LEDs should be blinking. EX5510-B0 User's Guide 21 - ZyXEL EX5510-B0 | User Guide - Page 22
the Web Configurator 1 Make sure your Zyxel Device hardware is properly connected (refer to the Quick Start Guide). 2 Make sure your computer has an IP address in the same subnet as the Zyxel Device. Your If you have changed the password, enter your password and click Login. EX5510-B0 User's Guide 22 - ZyXEL EX5510-B0 | User Guide - Page 23
Connection Status page appears. Use this screen to configure basic Internet access, wireless settings, and parental control settings (see Section 5.1 on page 58 for details). EX5510-B0 User's Guide 23 - ZyXEL EX5510-B0 | User Guide - Page 24
Chapter 2 The Web Configurator Figure 9 Connection Status EX5510-B0 User's Guide 24 - ZyXEL EX5510-B0 | User Guide - Page 25
2.2.1 Navigation Panel Click the menu icon ( ) to display the navigation panel that contains configuration menus and icons (quick links). Click X to close the navigation panel. EX5510-B0 User's Guide 25 - ZyXEL EX5510-B0 | User Guide - Page 26
dual-band wireless client devices, to use the less-congested and higher capacity 5 GHz band, leaving the more crowded 2.4 GHz band available for legacy clients. EX5510-B0 User's Guide 26 - ZyXEL EX5510-B0 | User Guide - Page 27
VLAN IDs to outgoing traffic from the specified interface. Interface Grouping Interface Grouping Use this screen to create multiple networks on the Zyxel Device. Security EX5510-B0 User's Guide 27 - ZyXEL EX5510-B0 | User Guide - Page 28
addresses which are allowed to access the Zyxel Device through the services configured in the Maintenance > Remote Management > MGMT Services screen. SNMP SNMP Use this screen to configure SNMP (Simple Upgrade Use this screen to upload firmware to your Zyxel Device. EX5510-B0 User's Guide 28 - ZyXEL EX5510-B0 | User Guide - Page 29
Zyxel Device. You can use &Nslookup Ping, TraceRoute, or Nslookup to help you identify problems. 802.1ag Use this screen to configure CFM (Connectivity Fault Management) MD (maintenance domain) apply it to the Web Configurator. Language: Select the language you prefer. EX5510-B0 User's Guide 29 - ZyXEL EX5510-B0 | User Guide - Page 30
Chapter 2 The Web Configurator Table 5 Web Configurator Icons ICON DESCRIPTION Restart: Click this icon to reboot the Zyxel Device without turning the power off. Logout: Click this icon to log out of the Web Configurator. EX5510-B0 User's Guide 30 - ZyXEL EX5510-B0 | User Guide - Page 31
. You can also click Skip to leave the Wizard screens. Figure 12 Wizard - Home 3.2.1 Time Zone Select the time zone of your location. Click Next. EX5510-B0 User's Guide 31 - ZyXEL EX5510-B0 | User Guide - Page 32
- Incorrect Internet Information (IPoE) 3 Enter your Internet connection information. The screen and fields to enter may vary depending on your current connection type. Click Next. EX5510-B0 User's Guide 32 - ZyXEL EX5510-B0 | User Guide - Page 33
did not detect a WAN connection. Connect the WAN port to a broadband modem or router for Internet access if you have not connected any. Click Next. EX5510-B0 User's Guide 33 - ZyXEL EX5510-B0 | User Guide - Page 34
5G wireless networks. The screen and fields to enter may vary when you select or deselect the check box. Click Done to complete the setup. EX5510-B0 User's Guide 34 - ZyXEL EX5510-B0 | User Guide - Page 35
Figure 20 Wizard - WiFi Chapter 3 Quick Start Wizard EX5510-B0 User's Guide 35 - ZyXEL EX5510-B0 | User Guide - Page 36
Then he can set up a wireless network using WPS (Section 4.2.2 on page 38) or manual configuration (Section 4.2.3 on page 42). 4.2.1 Configuring the Wireless Network Settings This example uses the .11 Mode Example WPA2-PSK DoNotStealMyWirelessNetwork 802.11b/g/n/ax Mixed EX5510-B0 User's Guide 36 - ZyXEL EX5510-B0 | User Guide - Page 37
Chapter 4 Tutorials 1 Click Network Setting > Wireless to open the General screen. Select More Secure as the security level and WPA2-PSK as the security mode. Configure the screen using the provided parameters (see page 36). Click Apply. EX5510-B0 User's Guide 37 - ZyXEL EX5510-B0 | User Guide - Page 38
's Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function for method 1 and click Apply. Then click the WPS button. EX5510-B0 User's Guide 38 - ZyXEL EX5510-B0 | User Guide - Page 39
you how to set up wireless network and security by pressing a button on both Zyxel Device and wireless client (the Android phone in this example). EX5510-B0 User's Guide 39 - ZyXEL EX5510-B0 | User Guide - Page 40
get a PIN number. 2 Log into Zyxel Device's Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function and click Apply. EX5510-B0 User's Guide 40 - ZyXEL EX5510-B0 | User Guide - Page 41
you how to set up wireless network and security on Zyxel Device and wireless client (Android smartphone in this example) by using the PIN method. EX5510-B0 User's Guide 41 - ZyXEL EX5510-B0 | User Guide - Page 42
. Then enter the "DoNotStealMyWirelessNetwork" pre-shared key to establish a wireless Internet connection. Note: The Zyxel Device supports IEEE 802.11a/b/g/n/ac/ax wireless clients. Make sure that your notebook or computer's wireless adapter supports one of these standards. EX5510-B0 User's Guide 42 - ZyXEL EX5510-B0 | User Guide - Page 43
the General screen. Use this screen to set up the company's general wireless network group. Configure the screen using the provided parameters and click Apply. EX5510-B0 User's Guide 43 - ZyXEL EX5510-B0 | User Guide - Page 44
Chapter 4 Tutorials EX5510-B0 User's Guide 44 - ZyXEL EX5510-B0 | User Guide - Page 45
can be enabled. But when the 2.4GHz Main SSID is disabled, then the 2.4GHz Guest SSID is automatically disabled (cannot be enabled by the user). EX5510-B0 User's Guide 45 - ZyXEL EX5510-B0 | User Guide - Page 46
status of VIP and Guest in the Guest/More AP screen. The yellow bulbs signify that the SSIDs are active and ready for wireless access. EX5510-B0 User's Guide 46 - ZyXEL EX5510-B0 | User Guide - Page 47
the router in charge of forwarding traffic to N2. In this case, the Zyxel Device routes traffic from A to R and then R routes the traffic to B. EX5510-B0 User's Guide 47 - ZyXEL EX5510-B0 | User Guide - Page 48
in advanced mode. 2 Click Network Setting > Routing. 3 Click Add new Static Route in the Static Route screen. 4 Create a new static route using the following settings: EX5510-B0 User's Guide 48 - ZyXEL EX5510-B0 | User Guide - Page 49
this example, you want to configure QoS so that e-mail traffic gets the highest priority with at least 5,000 kbps. You can do the following: EX5510-B0 User's Guide 49 - ZyXEL EX5510-B0 | User Guide - Page 50
goes to the right ( ), the function is enabled. Enter or select the following values: • Name: E-mail • Interface: WAN • Priority: 1 (High) • Weight: 8 • Rate Limit: 5,000 (kbps) EX5510-B0 User's Guide 50 - ZyXEL EX5510-B0 | User Guide - Page 51
Tutorial: Advanced > QoS > Queue Setup Chapter 4 Tutorials 3 Click Network > QoS > Classification Setup > Add new Classification to create a new class. Select Enable in the Active field and follow the settings as shown in the screen below. EX5510-B0 User's Guide 51 - ZyXEL EX5510-B0 | User Guide - Page 52
Tutorial: Advanced > QoS > Class Setup Chapter 4 Tutorials EX5510-B0 User's Guide 52 - ZyXEL EX5510-B0 | User Guide - Page 53
access the Zyxel Device using a domain name. To use this feature, you have to apply for DDNS service at www.dyndns.org. This tutorial covers: • Registering a DDNS Account on www.dyndns.org • Configuring username and password. 3 Log into www.dyndns.org using your account. EX5510-B0 User's Guide 53 - ZyXEL EX5510-B0 | User Guide - Page 54
DNS > Dynamic DNS screen. • Select Enable Dynamic DNS. • Select www.DynDNS.com as the service provider. • Type zyxelrouter.dyndns.org in the Host Name field. • Enter the user name (UserName1) connected to the Internet. 2 Type http://zyxelrouter.dyndns.org and press [Enter]. EX5510-B0 User's Guide 54 - ZyXEL EX5510-B0 | User Guide - Page 55
Allow. Click Add a new setting to add a new entry. Then enter the host name and MAC address of Thomas' computer in this screen. Click Apply. EX5510-B0 User's Guide 55 - ZyXEL EX5510-B0 | User Guide - Page 56
Chapter 4 Tutorials Thomas can also grant access to the computers of other members of his family and friends. However, Josephine and others not listed in this screen will no longer be able to access the Internet through the Zyxel Device. EX5510-B0 User's Guide 56 - ZyXEL EX5510-B0 | User Guide - Page 57
PART II Technical Reference 57 - ZyXEL EX5510-B0 | User Guide - Page 58
control settings in this screen. It also shows the network status of the Zyxel Device and computers/devices connected to it. Figure 23 Connection Status EX5510-B0 User's Guide 58 - ZyXEL EX5510-B0 | User Guide - Page 59
your mouse within the device block, and an Edit icon ( ) will appear. Click the Edit icon to change the icon and name of a connected device. EX5510-B0 User's Guide 59 - ZyXEL EX5510-B0 | User Guide - Page 60
your changes. Figure 26 Connectivity: Edit 5.1.3 System Info Use this screen to view the basic system information of the Zyxel Device. Figure 27 System Info EX5510-B0 User's Guide 60 - ZyXEL EX5510-B0 | User Guide - Page 61
it last started up. The Zyxel Device starts up when you plug it in, when you restart it (Maintenance > Reboot), or when you reset it. EX5510-B0 User's Guide 61 - ZyXEL EX5510-B0 | User Guide - Page 62
current link-local address of the Zyxel Device for the LAN interface. DHCP This field displays what DHCP services the Zyxel Device is providing to the LAN. The possible values are: Server - The Zyxel Device is displays whether WPS is activated on the wireless interface. EX5510-B0 User's Guide 62 - ZyXEL EX5510-B0 | User Guide - Page 63
main wireless networks. Select Keep 2.4G and 5G the same to use the same SSID for 2.4 GHz and 5 GHz bands. Figure 30 WiFi Settings: Configuration EX5510-B0 User's Guide 63 - ZyXEL EX5510-B0 | User Guide - Page 64
enabled. Otherwise, it is not. The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated. Wireless Hide WiFi Name If you did not select Random Password, you can manually type a pre-shared key from 8 to 64 case-sensitive keyboard EX5510-B0 User's Guide 64 - ZyXEL EX5510-B0 | User Guide - Page 65
is enabled. Otherwise, it is not. The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated. Wireless devices the Zyxel Device. If you did not select Random Password, you can manually type a pre-shared key from 8 to 64 case-sensitive keyboard characters - ZyXEL EX5510-B0 | User Guide - Page 66
( ) to open the following screen. Use this screen to configure the LAN IP address and DHCP setting for your Zyxel Device. Figure 35 LAN Setup EX5510-B0 User's Guide 66 - ZyXEL EX5510-B0 | User Guide - Page 67
mask based on the IP address you enter, so do not change this field unless you are instructed to do so. IP Addressing Values Beginning IP Address This field specifies the first of the contiguous to block the users on your network from accessing certain web sites. EX5510-B0 User's Guide 67 - ZyXEL EX5510-B0 | User Guide - Page 68
Edit of an existing profile to change its settings. Use this screen to add a device(s) in a profile and block Internet access on the profile device(s). EX5510-B0 User's Guide 68 - ZyXEL EX5510-B0 | User Guide - Page 69
you to define time periods and days during which Internet access is blocked on the profile device(s). Figure 40 Parental Control > Add More Profile: Schedule EX5510-B0 User's Guide 69 - ZyXEL EX5510-B0 | User Guide - Page 70
the days when Internet access is blocked on the profile device(s). Click Back to return to the previous screen. Click Save to save your changes. EX5510-B0 User's Guide 70 - ZyXEL EX5510-B0 | User Guide - Page 71
address, NAT, DNS server and routing feature VLAN 6.1.2 What You Need to Know The following terms and concepts may help as you read this chapter. EX5510-B0 User's Guide 71 - ZyXEL EX5510-B0 | User Guide - Page 72
addresses. The Zyxel Device can use IPv4/IPv6 dual stack to connect to IPv4 and IPv6 networks, and supports IPv6 rapid deployment (6RD). IPv6 Addressing The 128-bit IPv6 address is written as eight 16-bit hexadecimal packets in IPv4 packets to cross the ISP's IPv4 network. EX5510-B0 User's Guide 72 - ZyXEL EX5510-B0 | User Guide - Page 73
IPv6 Internet. The local network can also use IPv4 services. The Zyxel Device uses its configured IPv4 WAN IP enable Dual Stack Lite to use IPv4 computers and services. The Zyxel Device tunnels IPv4 packets inside IPv6 encapsulation also use IPv6 services. The Zyxel Device uses it's configured IPv6 - ZyXEL EX5510-B0 | User Guide - Page 74
ISP. 6.2 Broadband Settings Use this screen to change your Zyxel Device's Internet access settings. The summary table shows you the configured WAN services (connections) on the Zyxel Device. Use information provided by your ISP to configure WAN settings. Click Network Setting > Broadband to access - ZyXEL EX5510-B0 | User Guide - Page 75
this button to create a new connection. This is the index number of the entry. This is the service name of the connection. This shows it is an Ethernet connection. This shows whether the connection is in screen varies when you select other encapsulation and IPv6/IPv4 mode. EX5510-B0 User's Guide 75 - ZyXEL EX5510-B0 | User Guide - Page 76
Chapter 6 Broadband Figure 45 Network Setting > Broadband > Add/Edit New WAN Interface (Routing Mode) EX5510-B0 User's Guide 76 - ZyXEL EX5510-B0 | User Guide - Page 77
to 8 separate traffic types by inserting a tag into a MAC-layer frame that contains bits to define class of service. Select the IEEE 802.1p priority level (from 0 to 7) to add to traffic through this connection. The or IPv4 IPv6 DualStack in the IPv4/IPv6 Mode field.) EX5510-B0 User's Guide 77 - ZyXEL EX5510-B0 | User Guide - Page 78
Static DNS Address if you want the Zyxel Device to use the DNS server addresses you configure manually. Primary DNS Server Enter the first DNS server address assigned by the ISP. Secondary DNS Enter firmware. Select this and enter any string that identifies the device. EX5510-B0 User's Guide 78 - ZyXEL EX5510-B0 | User Guide - Page 79
Static IPv6 DNS Address to have the Zyxel Device use the IPv6 DNS server addresses you configure manually. Primary DNS Server Enter the first IPv6 DNS server address assigned by the ISP. Secondary DNS goes to the right , the function is enabled. Otherwise, it is not. EX5510-B0 User's Guide 79 - ZyXEL EX5510-B0 | User Guide - Page 80
only when you set the method of encapsulation to IPoE. Service Provider Enter an IPv6 prefix for tunneling IPv6 traffic to ) for the IPv4 network. Border Relay IPv4 Address When you select Manually Configured, specify the relay server's IPv4 address in this field. IPv6 . EX5510-B0 User's Guide 80 - ZyXEL EX5510-B0 | User Guide - Page 81
When the switch goes to the right function is enabled. Otherwise, it is not. , the Enter a service name of the connection. This field shows an Ethernet connection. Select Bridge when your ISP provides you more than on the LAN whose MAC address you are cloning. Address EX5510-B0 User's Guide 81 - ZyXEL EX5510-B0 | User Guide - Page 82
or routing mode. When the Zyxel Device is in routing mode, it supports the following methods. IP over Ethernet IP over Ethernet (IPoE) is control and billing functionality in a manner similar to dial-up services using PPP. PPPoE is an IETF standard (RFC 2516) specifying EX5510-B0 User's Guide 82 - ZyXEL EX5510-B0 | User Guide - Page 83
(1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network). Multicast delivers IP packets to a group of hosts on the network not everybody and not just 1. EX5510-B0 User's Guide 83 - ZyXEL EX5510-B0 | User Guide - Page 84
the form of an information sheet, when you sign up. If your ISP gives you DNS server addresses, manually enter them in the DNS server fields. 2 If your ISP dynamically assigns the DNS server IP addresses ( :0/32 means that the first 32 bits (2001:db8) is the subnet prefix. EX5510-B0 User's Guide 84 - ZyXEL EX5510-B0 | User Guide - Page 85
page 96). • Use the WMM screen to enable WiFi MultiMedia (WMM) to ensure quality of service in wireless networks for multimedia applications (Section 7.6 on page 98). • Use the Others screen wireless networking standards available with different methods of data encryption. EX5510-B0 User's Guide 85 - ZyXEL EX5510-B0 | User Guide - Page 86
in areas with a high concentration of users. WiFi6 devices support Target Wakeup Time (TWT) allowing them to automatically power security mode. These are basic elements for starting a wireless service. It's recommended that you select More Secure to enable WPA2PSK screen. EX5510-B0 User's Guide 86 - ZyXEL EX5510-B0 | User Guide - Page 87
Chapter 7 Wireless Figure 47 Network Setting > Wireless > General EX5510-B0 User's Guide 87 - ZyXEL EX5510-B0 | User Guide - Page 88
two adjacent radio channels to increase throughput. The wireless clients must also support 40 MHz. It is often better to use the 20 MHz setting . Wireless Network Settings Wireless The SSID (Service Set IDentity) identifies the service set with which a wireless device is EX5510-B0 User's Guide 88 - ZyXEL EX5510-B0 | User Guide - Page 89
> Wireless to display the General screen. Select More Secure as the security level. Then select WPA2-PSK or WPA2-EAP from the Security Mode list. EX5510-B0 User's Guide 89 - ZyXEL EX5510-B0 | User Guide - Page 90
enter a Password. The password has two uses. 1. Manual. Manually enter the same password on the Zyxel Device and the 1812. You need not change this value unless your network administrator instructs you to do so with additional information. Shared Secret Enter a . EX5510-B0 User's Guide 90 - ZyXEL EX5510-B0 | User Guide - Page 91
following table introduces the supported wireless networks. Table 21 Supported Wireless Networks WIRELESS NETWORKS WHERE to one of the Zyxel Device's BSSs. The SSID (Service Set IDentifier) identifies the Service Set with which a wireless device is associated. Security EX5510-B0 User's Guide 91 - ZyXEL EX5510-B0 | User Guide - Page 92
/downstream bandwidth will significantly decrease wireless performance. Click the Edit icon next to an SSID in the Guest/More AP screen. The following screen displays. EX5510-B0 User's Guide 92 - ZyXEL EX5510-B0 | User Guide - Page 93
enabled; otherwise, it is not. , the Security Level Wireless The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated. Network Name Wireless devices associating to obtain the SSID through scanning using a site survey tool. EX5510-B0 User's Guide 93 - ZyXEL EX5510-B0 | User Guide - Page 94
, instead of user-specific credentials. If you did not select Generate password automatically, you can manually type a pre-shared key from 8 to 64 case-sensitive keyboard characters. Encryption Timer Cancel OK without saving any changes. Click OK to save your changes. EX5510-B0 User's Guide 94 - ZyXEL EX5510-B0 | User Guide - Page 95
Device. Select Allow to permit access to the Zyxel Device. MAC addresses not listed will be denied access to the Zyxel Device. MAC Address List EX5510-B0 User's Guide 95 - ZyXEL EX5510-B0 | User Guide - Page 96
with strong security, without having to configure security settings manually. To set up a WPS connection between two devices, both devices must support WPS. It is recommended to use the Push Button Configuration . Note: The WPS switch is grayed out when WiFi is disabled. EX5510-B0 User's Guide 96 - ZyXEL EX5510-B0 | User Guide - Page 97
of the client into the Zyxel Device. Click this switch and make it turn blue. Click Apply to activate WPS method 2 on the Zyxel Device. EX5510-B0 User's Guide 97 - ZyXEL EX5510-B0 | User Guide - Page 98
clients. This allows delay-sensitive applications, such as voice and videos, to run more smoothly. Click Network Setting > Wireless > WMM to display the following screen. EX5510-B0 User's Guide 98 - ZyXEL EX5510-B0 | User Guide - Page 99
IP header of packets it sends. WMM QoS (WiFi MultiMedia Quality of Service) gives high priority to voice and video, which makes them run more wireless device to which the Zyxel Device is connected also supports this feature. APSD only affects SSID1. For SSID2~4, APSD . EX5510-B0 User's Guide 99 - ZyXEL EX5510-B0 | User Guide - Page 100
in the Power Saving mode. A high DTIM value can cause clients to lose connectivity with the network. This value can be set from 1 to 255. EX5510-B0 User's Guide 100 - ZyXEL EX5510-B0 | User Guide - Page 101
still be allowed to join the wireless network, but remain unprotected. Cancel Apply Select Required to allow only clients that support MFP to join the wireless network. Click Cancel to restore the default or previously saved settings. Click Apply to save your changes. EX5510-B0 User's Guide 101 - ZyXEL EX5510-B0 | User Guide - Page 102
steering allows dual-band capable wireless clients to connect to the faster 5 GHz WiFi, and leave the 2.4 GHz WiFi less crowded for wireless clients who support 2.4 GHz WiFi only; improving WiFi performance for all the wireless clients. EX5510-B0 User's Guide 102 - ZyXEL EX5510-B0 | User Guide - Page 103
there is no access point. Wireless clients connect to one another in order to exchange information. The following figure provides an example of a wireless network. EX5510-B0 User's Guide 103 - ZyXEL EX5510-B0 | User Guide - Page 104
must use the same SSID. The SSID is the name of the wireless network. It stands for Service Set IDentifier. • If two wireless networks overlap, they should use a different channel. Like radio from one country to another, the number of available channels also varies. EX5510-B0 User's Guide 104 - ZyXEL EX5510-B0 | User Guide - Page 105
in a way that appears random and does not include real words. For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is EX5510-B0 User's Guide 105 - ZyXEL EX5510-B0 | User Guide - Page 106
to the wireless network before using it. However, every device in the wireless network has to support IEEE 802.1x to do this. For wireless networks, you can store the user names addresses. 2. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. EX5510-B0 User's Guide 106 - ZyXEL EX5510-B0 | User Guide - Page 107
that are coincidental emitters such as electric motors or microwaves. Problems with absorption occur when physical objects (such as thick two radios, muffling the signal. 7.10.5 BSS A Basic Service Set (BSS) exists when all communications between wireless stations or . EX5510-B0 User's Guide 107 - ZyXEL EX5510-B0 | User Guide - Page 108
also the possibility of channel interference. The Zyxel Device's MBSSID (Multiple Basic Service Set IDentifier) function allows you to use one access point to provide several BSSs 802.11 compliant wireless adapters support long preamble, but not all support short preamble. EX5510-B0 User's Guide 108 - ZyXEL EX5510-B0 | User Guide - Page 109
with strong security, without having to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each device's documentation to make sure). Depending the wireless client in the list, WPS was successful. EX5510-B0 User's Guide 109 - ZyXEL EX5510-B0 | User Guide - Page 110
either on the device, or in the WPS section of the client's configuration interface (see the device's User's Guide for how to find the WPS PIN - for the Zyxel Device, see Section 7.5 on page 96). 4 Enter computer) connecting to the WPS-enabled AP via the PIN method. EX5510-B0 User's Guide 110 - ZyXEL EX5510-B0 | User Guide - Page 111
-shared key to the enrollee. Whether WPA-PSK or WPA2-PSK is used depends on the standards supported by the devices. If the registrar is already part of a network, it sends the existing information installed in a notebook computer) connecting to a WPS-enabled access point. EX5510-B0 User's Guide 111 - ZyXEL EX5510-B0 | User Guide - Page 112
is not part of an existing network and can act as either enrollee or registrar (if it supports both functions). If the registrar is unconfigured, the security settings it transmits to the enrollee are network, since it is unconfigured and has no existing information. EX5510-B0 User's Guide 112 - ZyXEL EX5510-B0 | User Guide - Page 113
step 2, you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the , you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. EX5510-B0 User's Guide 113 - ZyXEL EX5510-B0 | User Guide - Page 114
the configuration interface of the registrar device to discover the key the network is using (if the device supports this feature). Then, you can enter the key into the non-WPS device and join the network as displayed by MAC address). It does not matter if the access EX5510-B0 User's Guide 114 - ZyXEL EX5510-B0 | User Guide - Page 115
(usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. EX5510-B0 User's Guide 115 - ZyXEL EX5510-B0 | User Guide - Page 116
(including computers, servers, routers, printers, and so on) needs an IP address to communicate across the network. These networking devices are also known as hosts. EX5510-B0 User's Guide 116 - ZyXEL EX5510-B0 | User Guide - Page 117
enable exchange of simple product and service descriptions. NAT traversal allows the Windows Messenger is an example of an application that supports NAT traversal and UPnP. See the Chapter 11 on NAT traversal applications in establishing their own services and opening firewall ports may present - ZyXEL EX5510-B0 | User Guide - Page 118
and Play Forum UPnP™ Implementers Corp. (UIC). Zyxel's UPnP implementation supports Internet Gateway Device (IGD) 1.0. See Section 8.4.1 on page 125 Enter the IP subnet mask into the IP Subnet Mask field. Unless instructed otherwise it is best to leave this alone, the configurator will automatically compute - ZyXEL EX5510-B0 | User Guide - Page 119
Chapter 8 Home Networking 3 Click Apply to save your settings. Figure 67 Network Setting > Home Networking > LAN Setup EX5510-B0 User's Guide 119 - ZyXEL EX5510-B0 | User Guide - Page 120
service that you are registered for from your DNS service provider (From ISP). Select DNS Proxy if you have the DNS proxy service. The Zyxel Device redirects clients' DNS queries to a DNS server for resolving domain names. Select Static if you have the static DNS service. EX5510-B0 User's Guide - ZyXEL EX5510-B0 | User Guide - Page 121
this to manually enter an interface ID for the LAN interface's global IPv6 address. LAN IPv6 Prefix Setup Delegate prefix Select this option and specify a WAN interface (connection) through which the Zyxel Device from WAN automatically obtains an IPv6 network prefix from the service provider or - ZyXEL EX5510-B0 | User Guide - Page 122
Zyxel Device's static DHCP settings. Click Network Setting > Home Networking > Static DHCP to open the following screen. Figure 68 Network Setting > Home Networking > Static DHCP EX5510-B0 User's Guide 122 - ZyXEL EX5510-B0 | User Guide - Page 123
group of this device and its IP address type and selecting the device/computer from a list or manually entering its MAC address and assigned IP address. Figure 69 Static DHCP: Static DHCP Configuration/Edit The the time of writing, it is not allowed to select other type. EX5510-B0 User's Guide 123 - ZyXEL EX5510-B0 | User Guide - Page 124
from the drop-down list or select Manual Input to manually enter a device's MAC address and IP address in the following fields. MAC Address If you select Manual Input, enter the MAC address of New WAN Interface screen. Figure 70 Network Setting > Home Networking > UPnP EX5510-B0 User's Guide 124 - ZyXEL EX5510-B0 | User Guide - Page 125
UPnP enabled device; this eliminates the need to manually configure port forwarding for the UPnP enabled application. the service. This is the internal port number that identifies the service. This is the transport layer protocol used for the service. Click Sharing Center. EX5510-B0 User's Guide 125 - ZyXEL EX5510-B0 | User Guide - Page 126
computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. EX5510-B0 User's Guide 126 - ZyXEL EX5510-B0 | User Guide - Page 127
the Zyxel Device. Turn on your computer and the Zyxel Device. 1 Click the start icon, Settings and then Network & Internet. 2 Click Network and Sharing Center. EX5510-B0 User's Guide 127 - ZyXEL EX5510-B0 | User Guide - Page 128
computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. EX5510-B0 User's Guide 128 - ZyXEL EX5510-B0 | User Guide - Page 129
different logical networks over the same Ethernet interface. The Zyxel Device supports multiple logical LAN interfaces via its physical Ethernet interface with the Zyxel the Public LAN service, the Zyxel Device may use a LAN IP address that can be accessed from the WAN. EX5510-B0 User's Guide 129 - ZyXEL EX5510-B0 | User Guide - Page 130
Public LAN feature. When the switch goes to the right , the function is enabled. Otherwise, it is not. IPv4 Address Subnet Mask Your ISP must support Public LAN and static IP. Enter the public IP address provided by your ISP. Enter the public IPv4 subnet mask provided by your ISP - ZyXEL EX5510-B0 | User Guide - Page 131
the network, such as a computer, storage device or media server. To use this feature the remote hardware (for example the network adapter on a computer) must support Wake On LAN using the 'Magic Packet' method. EX5510-B0 User's Guide 131 - ZyXEL EX5510-B0 | User Guide - Page 132
Home Networking > Wake on LAN LABEL DESCRIPTION Wake by Address IP Address Select Manual and enter the IP address or MAC address of the device to turn option 66. RFC 2132 defines the option 66 open standard. DHCP option 66 supports the IP address or the host name of a single TFTP server. Click - ZyXEL EX5510-B0 | User Guide - Page 133
must be manually configured. IP Pool Setup The Zyxel Device is pre-configured with a pool of IP addresses for the DHCP clients (DHCP Pool). See the product specifications in the appendices. Do not assign static IP addresses from the DHCP pool to your LAN computers. EX5510-B0 User's Guide 133 - ZyXEL EX5510-B0 | User Guide - Page 134
Zyxel Device has built-in DHCP server capability that assigns IP addresses and DNS servers to systems that support DHCP client capability. IP Address and Subnet Mask Similar to the way houses on a street share by the Zyxel Device unless you are instructed to do otherwise. EX5510-B0 User's Guide 134 - ZyXEL EX5510-B0 | User Guide - Page 135
only between your two branch offices, you can assign any IP addresses to the hosts without problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of Internets" and RFC 1466, "Guidelines for Management of IP Address Space". EX5510-B0 User's Guide 135 - ZyXEL EX5510-B0 | User Guide - Page 136
Internet through the Zyxel Device's default gateway (R1). You create one static route to connect to services offered by your ISP behind router R2. You create another static route to communicate with a separate Setting > Routing > Static Route to open the following screen. EX5510-B0 User's Guide 136 - ZyXEL EX5510-B0 | User Guide - Page 137
want to edit. The screen shown next appears. Note: The Gateway IP Address must be within the range of the selected interface in Use Interface. EX5510-B0 User's Guide 137 - ZyXEL EX5510-B0 | User Guide - Page 138
interface you want to use for this static route. Click Cancel to exit this screen without saving any changes. Click Apply to save your changes. EX5510-B0 User's Guide 138 - ZyXEL EX5510-B0 | User Guide - Page 139
route entry. Click the Edit icon to modify the DNS route. Click the Delete icon to delete the DNS route. 9.3.1 Add DNS Route You can manually add the Zyxel Device's DNS route entry. Click Add New DNS Route in the Network Setting > Routing > DNS Route screen. The screen shown next appears - ZyXEL EX5510-B0 | User Guide - Page 140
. You can use source-based policy forwarding to direct traffic from different users through different connections or distribute traffic among multiple paths for load sharing. EX5510-B0 User's Guide 140 - ZyXEL EX5510-B0 | User Guide - Page 141
policy. Click the Delete icon to remove a policy from the Zyxel Device. A window displays asking you to confirm that you want to delete the policy. EX5510-B0 User's Guide 141 - ZyXEL EX5510-B0 | User Guide - Page 142
matched traffic is sent. (ex: br0 or LAN1~LAN4) WAN Interface This field shows ETHWAN as the WAN interface through which the traffic is sent. EX5510-B0 User's Guide 142 - ZyXEL EX5510-B0 | User Guide - Page 143
that the Zyxel Device sends (it recognizes both formats when receiving). RIP version 1 is universally supported but RIP version 2 carries more information. RIP version 1 is probably adequate for most networks, . Click Apply to save your changes back to the Zyxel Device. EX5510-B0 User's Guide 143 - ZyXEL EX5510-B0 | User Guide - Page 144
CHAPTER 10 Quality of Service (QoS) 10.1 QoS Overview Quality of Service (QoS) refers to both a IP (VoIP) or Internet gaming, and those for which jitter alone is a problem such as Internet radio or streaming video. There are eight priority levels, with 10.8 on page 159). EX5510-B0 User's Guide 144 - ZyXEL EX5510-B0 | User Guide - Page 145
destination traffic flows. All packets in the same flow are given the same priority. CoS (class of service) is a way of managing traffic in a network by grouping similar types of traffic together and treating Time (Before Traffic Shaping) Time (After Traffic Shaping) EX5510-B0 User's Guide 145 - ZyXEL EX5510-B0 | User Guide - Page 146
Traffic Policing) The Zyxel Device supports three incoming traffic metering algorithms information on each metering algorithm. 10.3 Quality of Service General Settings Click Network Setting > QoS > WAN interface linkup rate Note: Manually defined QoS is ignored when EX5510-B0 User's Guide 146 - ZyXEL EX5510-B0 | User Guide - Page 147
Chapter 10 Quality of Service (QoS) Figure 84 Network > QoS > General The following table describes the labels in this screen. Table 45 If you leave this field blank, the Zyxel Device automatically sets this to the LAN interfaces' maximum supported connection speed. EX5510-B0 User's Guide 147 - ZyXEL EX5510-B0 | User Guide - Page 148
Chapter 10 Quality of Service (QoS) Table 45 Network Setting > QoS > General (continued) LABEL DESCRIPTION Upstream traffic priority Assigned by Select on a queue. Note: Priority level 1 is the highest priority for QoS. Figure 85 Network Setting > QoS > Queue Setup EX5510-B0 User's Guide 148 - ZyXEL EX5510-B0 | User Guide - Page 149
Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 46 Network Setting > QoS > Queue Setup LABEL DESCRIPTION Click Add New Queue or the Edit icon in the Queue Setup screen to configure a queue. Figure 86 Queue Setup: Add EX5510-B0 User's Guide 149 - ZyXEL EX5510-B0 | User Guide - Page 150
Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 47 Queue Setup: Add LABEL DESCRIPTION not reduce the quality of other applications. Click Network Setting > QoS > Classification Setup to open the following screen. EX5510-B0 User's Guide 150 - ZyXEL EX5510-B0 | User Guide - Page 151
Chapter 10 Quality of Service (QoS) Figure 87 Network Setting > QoS > Classification Setup The following table describes the labels in this screen. Table 48 in the Classification Setup screen or the Edit icon next to a classifier to open the following screen. EX5510-B0 User's Guide 151 - ZyXEL EX5510-B0 | User Guide - Page 152
Chapter 10 Quality of Service (QoS) Figure 88 Classification Setup: Add/Edit EX5510-B0 User's Guide 152 - ZyXEL EX5510-B0 | User Guide - Page 153
Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 49 Classification Setup: Add/Edit LABEL DESCRIPTION this criteria. Select this option to exclude the packets that match the specified criteria from this classifier. EX5510-B0 User's Guide 153 - ZyXEL EX5510-B0 | User Guide - Page 154
field. DHCP Select this option and select the protocol (service type) from TCP, UDP, ICMP or IGMP. If you select User defined, enter the protocol (service type) number. This field is available only when you select , the Zyxel Device keep the VLAN ID in the packets. EX5510-B0 User's Guide 154 - ZyXEL EX5510-B0 | User Guide - Page 155
Chapter 10 Quality of Service (QoS) Table 49 Classification Setup: Add/Edit (continued) LABEL DESCRIPTION 802.1P Mark Select a priority level with which the Delete icon to delete an existing shaper. Note that subsequent rules move up by one when you take this action. EX5510-B0 User's Guide 155 - ZyXEL EX5510-B0 | User Guide - Page 156
Chapter 10 Quality of Service (QoS) 10.6.1 Add/Edit a QoS Shaper Click Add New Shaper in the Shaper Setup screen or the Edit icon next matched traffic. Click Network Setting > QoS > Policer Setup. The screen appears as shown. Figure 91 Network Setting > QoS > Policer Setup EX5510-B0 User's Guide 156 - ZyXEL EX5510-B0 | User Guide - Page 157
Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 52 Network Setting > QoS > Policer Setup LABEL DESCRIPTION Add New Policer in the Policer Setup screen or the Edit icon next to a policer to show the following screen. EX5510-B0 User's Guide 157 - ZyXEL EX5510-B0 | User Guide - Page 158
Chapter 10 Quality of Service (QoS) Figure 92 Policer Setup: Add/Edit The following table describes the labels in this screen. Table 53 Policer Setup: rate of the member QoS classes is less than the committed rate, the device applies the conforming action to the traffic. EX5510-B0 User's Guide 158 - ZyXEL EX5510-B0 | User Guide - Page 159
Chapter 10 Quality of Service (QoS) Table 53 Policer Setup: Add/Edit LABEL DESCRIPTION Committed Burst Size Specify the committed burst size for To view the Zyxel Device's QoS packet statistics, click Network Setting > QoS > Monitor. The screen appears as shown. EX5510-B0 User's Guide 159 - ZyXEL EX5510-B0 | User Guide - Page 160
Chapter 10 Quality of Service (QoS) Figure 93 Network Setting > QoS > Monitor The following table describes the labels in this screen. Table 54 Network a frame with a specific VLAN and provides the information that devices need to process the frame across the network. EX5510-B0 User's Guide 160 - ZyXEL EX5510-B0 | User Guide - Page 161
contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. The following figure illustrates the DS field. DSCP is backward compatible with the three precedence bits of the eight-bit ToS (Type of Service) field in the IP header. There EX5510-B0 User's Guide 161 - ZyXEL EX5510-B0 | User Guide - Page 162
Chapter 10 Quality of Service (QoS) are eight classes of services (ranging from zero to seven) in IP precedence. Zero is the lowest priority level and seven is the 011000 100110 100100 100010 100000 101110 101000 110000 111000 IP PACKET LENGTH (BYTE) >1100 250~1100 - ZyXEL EX5510-B0 | User Guide - Page 163
Chapter 10 Quality of Service (QoS) Token Bucket The token bucket algorithm size to be equal to or less than the amount of the bandwidth that the interface can support. It does not help if you set it to a bucket size over the interface's capability of the packet (in bytes). EX5510-B0 User's Guide 163 - ZyXEL EX5510-B0 | User Guide - Page 164
CIR and PIR values are based on the guaranteed and maximum bandwidth respectively as negotiated between a service provider and client. The trTCM evaluates incoming packets and marks them with one of three colors packet (in bytes). Otherwise, the packet is marked yellow. EX5510-B0 User's Guide 164 - ZyXEL EX5510-B0 | User Guide - Page 165
11.1.1 What You Can Do in this Chapter • Use the Port Forwarding screen to configure forward incoming service requests to the server(s) on your local network (Section 11.2 on page 166). • Use the another (the inside global address) before forwarding the packet to the WAN EX5510-B0 User's Guide 165 - ZyXEL EX5510-B0 | User Guide - Page 166
and FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service), it might be better to specify a range of port numbers. The NAT network appears as a single host on the Internet. EX5510-B0 User's Guide 166 - ZyXEL EX5510-B0 | User Guide - Page 167
a service. End Port This is the last external port number that identifies a service. Translation Start This is the first internal port number that identifies a service. Port Translation End This is the last internal port number that identifies a service. Port EX5510-B0 User's Guide 167 - ZyXEL EX5510-B0 | User Guide - Page 168
Network Setting > NAT > Port Forwarding (continued) LABEL DESCRIPTION Protocol Modify This shows the IP protocol supported by this virtual server, whether it is TCP, UDP, or TCP/UDP. Click the Edit icon Translation Start Port to 200, and Translation End Port to 220. EX5510-B0 User's Guide 168 - ZyXEL EX5510-B0 | User Guide - Page 169
screen. Table 58 Port Forwarding: Add/Edit LABEL DESCRIPTION Active Service Name Obtain WAN IP Automatically WAN IP WAN Interface Click this Obtain WAN IP Automatically. Select the WAN interface through which the service is forwarded. You must have already configured a WAN connection with - ZyXEL EX5510-B0 | User Guide - Page 170
IP address of WAN interface. Select the protocol supported by this virtual server. Choices are TCP, UDP problem is that port forwarding only forwards a service to a single LAN IP address. In order to use the same service on a different LAN computer, you have to manually EX5510-B0 User's Guide 170 - ZyXEL EX5510-B0 | User Guide - Page 171
Protocol/Internet Protocol). Click Network Setting > NAT > Port Triggering to open the following screen. Use this screen to view your Zyxel Device's trigger port settings. EX5510-B0 User's Guide 171 - ZyXEL EX5510-B0 | User Guide - Page 172
screen. Table 59 Network Setting > NAT > Port Triggering LABEL DESCRIPTION Add New Rule # Status Service Name WAN Interface Trigger Start Port Click this to create a new rule. This is the index ports and protocols for sending out requests and for receiving responses. EX5510-B0 User's Guide 172 - ZyXEL EX5510-B0 | User Guide - Page 173
port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The Zyxel Device forwards the traffic with this port (or range of ports) to the client computer on the LAN . This, however, may pose a security threat to the Zyxel Device. EX5510-B0 User's Guide 173 - ZyXEL EX5510-B0 | User Guide - Page 174
11.5 ALG Settings Application Layer Gateway (ALG) allows customized NAT traversal filters to support address and port translation for certain applications such as File Transfer Protocol (FTP), Session Device. To access this screen, click Network Setting > NAT > ALG. EX5510-B0 User's Guide 174 - ZyXEL EX5510-B0 | User Guide - Page 175
action and the remaining rules are ignored. Click Network Setting > NAT > Address Mapping to display the following screen. Figure 102 Network Setting > NAT > Address Mapping EX5510-B0 User's Guide 175 - ZyXEL EX5510-B0 | User Guide - Page 176
example, PAT, port address translation), the Zyxel Device's Single User Account feature that previous routers supported only. Wan Interface Name Modify Many-to-Many: This mode maps multiple local IP addresses to global IP address(es), and a WAN interface in this screen. EX5510-B0 User's Guide 176 - ZyXEL EX5510-B0 | User Guide - Page 177
example, PAT, port address translation), the Zyxel Device's Single User Account feature that previous routers supported only. Local Start IP Local End IP Global Start IP Global End IP WAN Interface Cancel OK sessions. Some applications, such as P2P file sharing, demand a EX5510-B0 User's Guide 177 - ZyXEL EX5510-B0 | User Guide - Page 178
inside host in a packet when the packet is still in the local network, while an inside global address (IGA) is the IP address of the EX5510-B0 User's Guide 178 - ZyXEL EX5510-B0 | User Guide - Page 179
Device keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored. The following figure illustrates this. EX5510-B0 User's Guide 179 - ZyXEL EX5510-B0 | User Guide - Page 180
inside LANs (logical LANs using IP alias) behind the Zyxel Device can communicate with three distinct WAN networks. Figure 106 NAT Application With IP Alias EX5510-B0 User's Guide 180 - ZyXEL EX5510-B0 | User Guide - Page 181
about port numbers. Please also refer to the Supporting CD for more examples and details on port forwarding and NAT. Table 67 Services and Port Numbers SERVICES ECHO FTP (File Transfer Protocol) SMTP ( 107 Multiple Servers Behind NAT Example IP Address assigned by ISP EX5510-B0 User's Guide 181 - ZyXEL EX5510-B0 | User Guide - Page 182
of a machine before you can access it. In addition to the system DNS server(s), each WAN interface (service) is set to have its own static or dynamic DNS server list. You can configure a DNS static route for example, www.yourhost.dyndns.org and still reach your hostname. EX5510-B0 User's Guide 182 - ZyXEL EX5510-B0 | User Guide - Page 183
computer. Click the Edit icon to edit the rule. Click the Delete icon to delete an existing rule. 12.2.1 Add/Edit DNS Entry You can manually add or edit the Zyxel Device's DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit - ZyXEL EX5510-B0 | User Guide - Page 184
to save your changes. 12.3 Dynamic DNS Dynamic DNS can update your current dynamic IP address mapping to a hostname. Use this screen to configure a DDNS service provider on your Zyxel Device. Click Network Setting > DNS > Dynamic DNS. The screen appears as shown - ZyXEL EX5510-B0 | User Guide - Page 185
DynDNS Wildcard. Enable Off Line Option (Only applies to custom DNS) Check with your Dynamic DNS service provider to have traffic redirected to a URL (that you can specify) while you are off line or previously saved settings. Apply Click Apply to save your changes. EX5510-B0 User's Guide 185 - ZyXEL EX5510-B0 | User Guide - Page 186
Use this screen to configure multicast groups that the Zyxel Device manages through IGMP/MLD settings. To open this screen, click Network Setting > IGMP/MLD. EX5510-B0 User's Guide 186 - ZyXEL EX5510-B0 | User Guide - Page 187
wait for receiving a response to a Group-Specific Query message. Multicast routers use group-specific queries to learn whether any member remains in a specific multicast group. EX5510-B0 User's Guide 187 - ZyXEL EX5510-B0 | User Guide - Page 188
join message. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes back to the Zyxel Device. EX5510-B0 User's Guide 188 - ZyXEL EX5510-B0 | User Guide - Page 189
IDs. Figure 112 VLAN Group Example 14.1.1 What You Can Do in this Chapter Use these screens to manage VLAN groups on the Zyxel Device. EX5510-B0 User's Guide 189 - ZyXEL EX5510-B0 | User Guide - Page 190
button in the VLAN Group screen to open the following screen. Use this screen to create a new VLAN group. Figure 114 Add/Edit VLAN Group EX5510-B0 User's Guide 190 - ZyXEL EX5510-B0 | User Guide - Page 191
LAN port with the VLAN ID number entered above. Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX5510-B0 User's Guide 191 - ZyXEL EX5510-B0 | User Guide - Page 192
on the Zyxel Device (Section 15.2 on page 192). 15.2 Interface Grouping Setup You can manually add a LAN interface to a new group. Alternatively, you can have the Zyxel Device automatically uses the WAN VDSL_PoE/ppp0.1 interface. Figure 115 Interface Grouping Application EX5510-B0 User's Guide 192 - ZyXEL EX5510-B0 | User Guide - Page 193
only one group at a time. Note: After configuring a vendor ID, reboot the client device attached to the Zyxel Device to obtain an appropriate IP address. EX5510-B0 User's Guide 193 - ZyXEL EX5510-B0 | User Guide - Page 194
list to add the interfaces to this group. To remove a LAN or wireless LAN interface from the Selected LAN Interfaces, use the right-facing arrow. EX5510-B0 User's Guide 194 - ZyXEL EX5510-B0 | User Guide - Page 195
LAN interface on which the matched traffic is received will belong to this group automatically. WildCard Support This shows if wildcard on DHCP option 60 is enabled. Modify Click the Edit icon to option 125), or a VLAN group. Figure 118 Interface Grouping Criteria EX5510-B0 User's Guide 195 - ZyXEL EX5510-B0 | User Guide - Page 196
be configured in Network Setting > VLAN Group. Cancel Click Cancel to exit this screen without saving any changes. OK Click OK to save your changes. EX5510-B0 User's Guide 196 - ZyXEL EX5510-B0 | User Guide - Page 197
16.2 on page 198). • Use the Protocol screen to add or remove predefined Internet services and configure firewall rules (Section 16.3 on page 200). • Use the Access Control screen to activate protection against Denial of Service (DoS) attacks (.Section 16.5 on page 204). EX5510-B0 User's Guide 197 - ZyXEL EX5510-B0 | User Guide - Page 198
the system unavailable for legitimate users. DoS Denials of Service (DoS) attacks are aimed at devices and networks attack a single target, thereby causing denial of service for users of the targeted system. LAND Attack all Internet services. WAN to LAN is the access of other computers - ZyXEL EX5510-B0 | User Guide - Page 199
(LAN to WAN and WAN to LAN). Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX5510-B0 User's Guide 199 - ZyXEL EX5510-B0 | User Guide - Page 200
of port numbers and services, visit the IANA service. Name This is the name of your customized service. Description This is the description of your customized service service. Other and the protocol number displays if the service uses to add a customized service rule that you can use - ZyXEL EX5510-B0 | User Guide - Page 201
Table 79 Security > Firewall > Protocol: Add/Edit LABEL DESCRIPTION Service Name Enter a unique name (up to 32 printable English keyboard display the following screen. An Access Control List (ACL) rule is a manually-defined rule that can accept, reject, or drop incoming or outgoing packets from - ZyXEL EX5510-B0 | User Guide - Page 202
Add New ACL Rule # Name Src IP Dst IP Service Action Modify Click this to add a filter rule for transport layer protocol that defines the service and the direction of traffic to which such as source and destination IP address, IP Type, service, and direction. You can also specify a limit as to - ZyXEL EX5510-B0 | User Guide - Page 203
Select the destination device to which the ACL rule applies. If you select Specific IP Address, enter the destiniation IP address in the field below. EX5510-B0 User's Guide 203 - ZyXEL EX5510-B0 | User Guide - Page 204
port from the drop-down list box. This field is displayed only when you select Specific Service in Select Service and have either TCP or UDP in the Protocol field. Custom Destination Port Enter a single Click Security > Firewall > DoS to display the following screen. EX5510-B0 User's Guide 204 - ZyXEL EX5510-B0 | User Guide - Page 205
Enable to enable protection against DoS attacks. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX5510-B0 User's Guide 205 - ZyXEL EX5510-B0 | User Guide - Page 206
filters per entry; make sure that the check box under Active is selected if you want to use a filter, as shown in the example below. EX5510-B0 User's Guide 206 - ZyXEL EX5510-B0 | User Guide - Page 207
Delete icon to delete an existing rule. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX5510-B0 User's Guide 207 - ZyXEL EX5510-B0 | User Guide - Page 208
indicates whether the rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. EX5510-B0 User's Guide 208 - ZyXEL EX5510-B0 | User Guide - Page 209
. This shows the day(s) and time on which parental control is enabled. This shows whether the network service is configured. If not, None will be shown. This shows whether the website block is configured. If the users on your network from accessing certain web sites. EX5510-B0 User's Guide 209 - ZyXEL EX5510-B0 | User Guide - Page 210
Chapter 18 Parental Control Figure 129 Security > Parental Control > Add/Edit PCP (General, Rule List & Internet Access Schedule) EX5510-B0 User's Guide 210 - ZyXEL EX5510-B0 | User Guide - Page 211
(No access). Add New Service Click this to add a new time bar. Up to three are allowed. Network Service Network Service If you select Block, the this to show a screen in which you can add a new service rule. You can configure the Service Name, Protocol, and Port of the new rule, as shown in - ZyXEL EX5510-B0 | User Guide - Page 212
Table 85 Security > Parental Control >Add/Edit PCP (continued) LABEL DESCRIPTION Service Name Protocol:Port Modify This shows the name of the rule. This shows the any changes. Click OK to save your changes. Add New Service Use this screen to add a new service rule. EX5510-B0 User's Guide 212 - ZyXEL EX5510-B0 | User Guide - Page 213
86 Security > Parental Control > Add/Edit PCP > Add New Service LABEL DESCRIPTION Add New Service Select the name of the service from the drop-down list. Otherwise, select User Define and specify . Figure 133 Security > Parental Control > Add/Edit PCP > Add Keyword EX5510-B0 User's Guide 213 - ZyXEL EX5510-B0 | User Guide - Page 214
the website URLs that contain the keyword. Cancel Click Cancel to exit this screen without saving any changes. OK Click OK to save your changes. EX5510-B0 User's Guide 214 - ZyXEL EX5510-B0 | User Guide - Page 215
to edit the schedule. Click the Delete icon to delete a scheduler rule. Note: You cannot delete a scheduler rule once it is applied to a certain feature. EX5510-B0 User's Guide 215 - ZyXEL EX5510-B0 | User Guide - Page 216
. Description Enter a description for this scheduler rule. Cancel Click Cancel to exit this screen without saving any changes. OK Click OK to save your changes. EX5510-B0 User's Guide 216 - ZyXEL EX5510-B0 | User Guide - Page 217
open the Local Certificates screen. Use this screen to view the Zyxel Device's summary list of certificates, generate certification requests, and import the signed certificates. EX5510-B0 User's Guide 217 - ZyXEL EX5510-B0 | User Guide - Page 218
certificate. Click the Remove icon to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. EX5510-B0 User's Guide 218 - ZyXEL EX5510-B0 | User Guide - Page 219
Auto to have the Zyxel Device configure this field automatically. Or select Customize to enter it manually. Organization Name State/Province Name Country/Region Name Cancel OK Type the IP address (in as your digital signature for authentication and must be safely stored. EX5510-B0 User's Guide 219 - ZyXEL EX5510-B0 | User Guide - Page 220
the certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). EX5510-B0 User's Guide 220 - ZyXEL EX5510-B0 | User Guide - Page 221
, such as Common Name (CN), OU (Organizational Unit or department), Organization (O), State (ST) and Country (C). It is recommended that each certificate have unique subject information. EX5510-B0 User's Guide 221 - ZyXEL EX5510-B0 | User Guide - Page 222
indepth information about the certification authority's certificate. The certificate text box is read-only and can be distributed to others. Figure 140 Trusted CA: View EX5510-B0 User's Guide 222 - ZyXEL EX5510-B0 | User Guide - Page 223
select the certificate you want to upload. Cancel Click Cancel to exit this screen without saving any changes. OK Click OK to save your changes. EX5510-B0 User's Guide 223 - ZyXEL EX5510-B0 | User Guide - Page 224
taken immediately. 2 Critical: The system condition is critical. 3 Error: There is an error condition on the system. 4 Warning: There is a warning condition on the system. EX5510-B0 User's Guide 224 - ZyXEL EX5510-B0 | User Guide - Page 225
displays the severity level of the log. Category This field displays the type of the log. Messages This field states the reason for the log. EX5510-B0 User's Guide 225 - ZyXEL EX5510-B0 | User Guide - Page 226
displays the severity level of the log. Category This field displays the type of the log. Messages This field states the reason for the log. EX5510-B0 User's Guide 226 - ZyXEL EX5510-B0 | User Guide - Page 227
through the Zyxel Device's WAN interface. Packet statistics for each WAN interface are listed in the tables below. Figure 144 System Monitor > Traffic Status > WAN EX5510-B0 User's Guide 227 - ZyXEL EX5510-B0 | User Guide - Page 228
Status > LAN to open the following screen. This screen allows you to view packet statistics for each LAN or WLAN interface on the Zyxel Device. EX5510-B0 User's Guide 228 - ZyXEL EX5510-B0 | User Guide - Page 229
the devices that have received an IP address from the Zyxel Device's LAN or WLAN interface(s) and have ever established a session with the Zyxel Device. EX5510-B0 User's Guide 229 - ZyXEL EX5510-B0 | User Guide - Page 230
This displays the number of NAT sessions currently opened for the connected host. Total This displays what percentage of NAT sessions the Zyxel Device can support is currently being used by all connected hosts. EX5510-B0 User's Guide 230 - ZyXEL EX5510-B0 | User Guide - Page 231
directly back to the requesting machine. ARP updates the ARP Table for future reference and then sends the packet to the MAC address that replied. EX5510-B0 User's Guide 231 - ZyXEL EX5510-B0 | User Guide - Page 232
address of the device with the listed IP address. Device This is the name of the Zyxel Device's interface to which the device is connected. EX5510-B0 User's Guide 232 - ZyXEL EX5510-B0 | User Guide - Page 233
the default route. The gateway address is written as '*'(IPv4)/'::'(IPv6) if none is set. Click System Monitor > Routing Table to open the following screen. EX5510-B0 User's Guide 233 - ZyXEL EX5510-B0 | User Guide - Page 234
address or IPv6 address of the gateway that helps forward this route's traffic. Subnet Mask This indicates the destination subnet mask of the IPv4 route. EX5510-B0 User's Guide 234 - ZyXEL EX5510-B0 | User Guide - Page 235
indicates 5 GHz wireless interface, and wl0 indicates 2.4 GHz wireless interface. For the other models, wl1 indicates 5 GHz wireless interface, and wl0 indicates 2.4 GHz wireless interface. EX5510-B0 User's Guide 235 - ZyXEL EX5510-B0 | User Guide - Page 236
not allowed to receive the multicast group's traffic depending on the filter mode. This lists the IP address of members currently in the multicast group. EX5510-B0 User's Guide 236 - ZyXEL EX5510-B0 | User Guide - Page 237
allowed to receive the multicast group's traffic depending on the filter mode. Member This lists the IP address of members currently in the multicast group. EX5510-B0 User's Guide 237 - ZyXEL EX5510-B0 | User Guide - Page 238
-30dBm to -79dBm. If the value drops below -80dBm, try moving the associated wireless station closer to the Zyxel Device to get better signal strength. EX5510-B0 User's Guide 238 - ZyXEL EX5510-B0 | User Guide - Page 239
Device is receiving a weak WiFi signal. 2 means the Zyxel Device is receiving a very weak WiFi signal. 1 means the Zyxel Device is not receiving a WiFi signal. EX5510-B0 User's Guide 239 - ZyXEL EX5510-B0 | User Guide - Page 240
Type a Domain name for your Zyxel Device. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX5510-B0 User's Guide 240 - ZyXEL EX5510-B0 | User Guide - Page 241
the check box to enable it. User Name This field displays the name of the account used to log into the Zyxel Device Web Configurator. EX5510-B0 User's Guide 241 - ZyXEL EX5510-B0 | User Guide - Page 242
account. User Name Enter a new name for the account. The User Name must contain 1 to 15 characters, including 0 to 9, a to z, and Spaces are not allowed. EX5510-B0 User's Guide 242 - ZyXEL EX5510-B0 | User Guide - Page 243
Wizard • Network Setting • Security settings • Maintenance > System • Maintenance > SNMP Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX5510-B0 User's Guide 243 - ZyXEL EX5510-B0 | User Guide - Page 244
this screen to configure through which interface(s), each service can access the Zyxel Device. You can also specify service port numbers computers must use to connect to the Zyxel Device. Click Maintenance > Remote Management > MGMT Services to open the following screen. EX5510-B0 User's Guide 244 - ZyXEL EX5510-B0 | User Guide - Page 245
services service when any WAN connection is up. Service service when the selected WAN connections are up. This is the service for the corresponding services that you want to allow access box for the corresponding services that you want to allow corresponding services, then clear WAN, select - ZyXEL EX5510-B0 | User Guide - Page 246
all public IP addresses can access the Zyxel Device from the WAN using the specified services. Figure 156 Maintenance > Remote Management > Trust Domain The following table describes the fields Figure 157 Maintenance > Remote Management > Trust Domain > Add Trust Domain EX5510-B0 User's Guide 246 - ZyXEL EX5510-B0 | User Guide - Page 247
112 Maintenance > Remote Management > Trust Domain > Add Trust Domain LABEL DESCRIPTION IP Address Enter a public IP address which is allowed to access the service on the Zyxel Device from the WAN. You can enter an IPv4 or IPv6 address and subnet mask or prefix length. Cancel Click Cancel to - ZyXEL EX5510-B0 | User Guide - Page 248
is a protocol used for exchanging management information between network devices. Your Zyxel Device supports SNMP agent functionality, which allows a manager station to manage and monitor the Zyxel status, and so on. A Management Information Base (MIB) is a collection of EX5510-B0 User's Guide 248 - ZyXEL EX5510-B0 | User Guide - Page 249
Device SNMP settings. Configure how the Zyxel Device reports to the Network Management System (NMS) via SNMP using the screen below. Figure 159 Maintenance > SNMP EX5510-B0 User's Guide 249 - ZyXEL EX5510-B0 | User Guide - Page 250
traps to. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes back to the Zyxel Device. EX5510-B0 User's Guide 250 - ZyXEL EX5510-B0 | User Guide - Page 251
the time zone where the Zyxel Device is physically located, and configure Daylight Savings settings if needed. Click Maintenance > Time to open the following screen. EX5510-B0 User's Guide 251 - ZyXEL EX5510-B0 | User Guide - Page 252
date of your Zyxel Device. Each time you reload this page, the Zyxel Device synchronizes the date with the time server. Time and Date Setup EX5510-B0 User's Guide 252 - ZyXEL EX5510-B0 | User Guide - Page 253
is one hour ahead of GMT or UTC (GMT+1). Click Cancel to restore the default or previously saved settings. Click Apply to save your changes. EX5510-B0 User's Guide 253 - ZyXEL EX5510-B0 | User Guide - Page 254
field displays the server name or the IP address of the mail server. Username This field displays the user name of the sender's mail account. EX5510-B0 User's Guide 254 - ZyXEL EX5510-B0 | User Guide - Page 255
the Zyxel Device sends. If you activate SSL/TLS authentication, the e-mail address must be able to be authenticated by the mail server as well. EX5510-B0 User's Guide 255 - ZyXEL EX5510-B0 | User Guide - Page 256
/TLS. Click this button to exit this screen without saving any changes. Click this button to save your changes and return to the previous screen. EX5510-B0 User's Guide 256 - ZyXEL EX5510-B0 | User Guide - Page 257
to store them on the Zyxel Device. Local File and Remote means your logs are stored both on the Zyxel Device and on a syslog server. EX5510-B0 User's Guide 257 - ZyXEL EX5510-B0 | User Guide - Page 258
IP address of the syslog server that will log the selected categories of logs. UDP Port Enter the port number used by the syslog server. EX5510-B0 User's Guide 258 - ZyXEL EX5510-B0 | User Guide - Page 259
date format here is Month-Day-Year. The time format is Hour-Minute-Second. • 'End of Log' message shows that a complete log has been sent. EX5510-B0 User's Guide 259 - ZyXEL EX5510-B0 | User Guide - Page 260
:00520 |default policy | |default policy | |match | |match | |match | |match | |forward | |forward | |forward | |forward | |forward | |forward | End of Firewall Log EX5510-B0 User's Guide 260 - ZyXEL EX5510-B0 | User Guide - Page 261
a successful upload, the Zyxel Device will reboot. Do NOT turn off the Zyxel Device while firmware upload is in progress! Figure 165 Maintenance > Firmware Upgrade EX5510-B0 User's Guide 261 - ZyXEL EX5510-B0 | User Guide - Page 262
. If the upload was not successful, the following screen will appear. Click OK to go back to the Firmware Upgrade screen. Figure 167 Error Message EX5510-B0 User's Guide 262 - ZyXEL EX5510-B0 | User Guide - Page 263
Chapter 34 Firmware Upgrade Note that the Zyxel Device automatically restarts during the upload, causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Network Temporarily Disconnected EX5510-B0 User's Guide 263 - ZyXEL EX5510-B0 | User Guide - Page 264
default settings and backup configuration are shown in this screen. You can also use this to restore previous device configurations. Figure 168 Maintenance > Backup/Restore EX5510-B0 User's Guide 264 - ZyXEL EX5510-B0 | User Guide - Page 265
the upload was not successful, the following screen will appear. Click OK to go back to the Backup/ Restore screen. Figure 170 Configuration Upload Error EX5510-B0 User's Guide 265 - ZyXEL EX5510-B0 | User Guide - Page 266
the Zyxel Device hangs, for example. Click Maintenance > Reboot. Click Reboot to have the Zyxel Device reboot. This does not affect the Zyxel Device's configuration. EX5510-B0 User's Guide 266 - ZyXEL EX5510-B0 | User Guide - Page 267
Chapter 35 Backup/Restore Figure 173 Maintenance > Reboot EX5510-B0 User's Guide 267 - ZyXEL EX5510-B0 | User Guide - Page 268
36.1 Diagnostic Overview The Diagnostic screens display information to help you identify problems with the Zyxel Device. The route between a Central Office Very- further action to check and resume services from the fault according to the line connectivity status report. EX5510-B0 User's Guide 268 - ZyXEL EX5510-B0 | User Guide - Page 269
36.3 Ping & TraceRoute & NsLookup Use this screen use ping, traceroute, or nslookup for troubleshooting. Ping and traceroute are used to test whether a particular host is reachable. After entering an button to perform a DNS lookup on the IP address of a computer you enter. EX5510-B0 User's Guide 269 - ZyXEL EX5510-B0 | User Guide - Page 270
the right , the function is enabled. Otherwise, it is not. Interface Select the interface on which you want to enable the IEE 802.1ag CFM. EX5510-B0 User's Guide 270 - ZyXEL EX5510-B0 | User Guide - Page 271
is a link monitoring protocol. It utilizes OAM Protocol Data Units (OAM PDU's) to transmit link status information between directly connected Ethernet devices. Both devices must support IEEE 802.3ah. EX5510-B0 User's Guide 271 - ZyXEL EX5510-B0 | User Guide - Page 272
discovery, send information PDUs; and may send event notification PDUs, variable request/response PDUs, or loopback control PDUs. Click this button to save your changes. EX5510-B0 User's Guide 272 - ZyXEL EX5510-B0 | User Guide - Page 273
PART III Troubleshooting and Appendices Appendices contain general information. Some information may not apply to your Zyxel Device. 273 - ZyXEL EX5510-B0 | User Guide - Page 274
CHAPTER 37 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs replace any damaged cables. 4 Turn the Zyxel Device off and on. EX5510-B0 User's Guide 274 - ZyXEL EX5510-B0 | User Guide - Page 275
Chapter 37 Troubleshooting 5 If the problem continues, contact the vendor. 37.2 Zyxel Device Access and Login I forgot the IP . 4 If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote Management). EX5510-B0 User's Guide 275 - ZyXEL EX5510-B0 | User Guide - Page 276
Troubleshooting 5 Reset the device to its factory defaults, and try to access the Zyxel Device with the default IP address. See Section 1.5.4 on page 21. 6 If the problem Device using another service, such as Device. See the troubleshooting suggestions for I cannot the troubleshooting suggestions - ZyXEL EX5510-B0 | User Guide - Page 277
> Interface Group). 4 If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the Network Setting > Home Start Guide and Table 2 on page 20. 3 Turn the Zyxel Device off and on. 4 If the problem continues, contact your vendor. EX5510-B0 User's Guide 277 - ZyXEL EX5510-B0 | User Guide - Page 278
Chapter 37 Troubleshooting 37.4 Wireless Internet Access What factors may cause intermittent or unstabled wireless connection? How can I solve this problem? The following factors may cause interference: • 's LAN port or from your computer. 2 Re-connect the Ethernet cable. EX5510-B0 User's Guide 278 - ZyXEL EX5510-B0 | User Guide - Page 279
Chapter 37 Troubleshooting The Local Area Connection icon for UPnP disappears in the screen. Restart your computer. 37.6 IP Address Setup I Click Network and Internet (this field may be missing in your version) > Network and Sharing Center. 3 Click Change adapter settings. EX5510-B0 User's Guide 279 - ZyXEL EX5510-B0 | User Guide - Page 280
Chapter 37 Troubleshooting 4 Right-click the Ethernet icon, and then select Properties. 5 Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties. and enter an IP address from 192.168.1.2 to 192.168.1.254. The Subnet mask will be entered automatically. EX5510-B0 User's Guide 280 - ZyXEL EX5510-B0 | User Guide - Page 281
Chapter 37 Troubleshooting 7 Click OK when you are done and close all windows. EX5510-B0 User's Guide 281 - ZyXEL EX5510-B0 | User Guide - Page 282
APPENDIX A Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan • Zyxel Kazakhstan • https://www.zyxel.kz EX5510-B0 User's Guide 282 - ZyXEL EX5510-B0 | User Guide - Page 283
Appendix A Customer Support Korea • Zyxel Korea Corp. • http://www.zyxel.kr Malaysia • Zyxel Malaysia Sdn Bhd. • http://www.zyxel.com.my Pakistan • Zyxel /vi Europe Belarus • Zyxel BY • https://www.zyxel.by Belgium • Zyxel Communications B.V. • https://www.zyxel.com/be/nl/ EX5510-B0 User's Guide 283 - ZyXEL EX5510-B0 | User Guide - Page 284
Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o Italy • Zyxel Communications Italy • https://www.zyxel.com/it/it/ Latvia • Zyxel Latvia • https://www.zyxel.com/lv/lv/ EX5510-B0 User's Guide 284 - ZyXEL EX5510-B0 | User Guide - Page 285
Appendix A Customer Support Lithuania • Zyxel Lithuania • https://www.zyxel.com/lt/lt/ Netherlands • Zyxel Benelux • https://www.zyxel.com/nl/nl/ Norway • • https://www.zyxel.com/se/sv/ Switzerland • Studerus AG • https://www.zyxel.ch/de • https://www.zyxel.ch/fr EX5510-B0 User's Guide 285 - ZyXEL EX5510-B0 | User Guide - Page 286
Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ UK • Zyxel Communications UK Ltd. • https://www.zyxel.com/ Corporation • https://www.zyxel.com/co/es/ Middle East Israel • Zyxel Communications Corporation • http://il.zyxel.com/ EX5510-B0 User's Guide 286 - ZyXEL EX5510-B0 | User Guide - Page 287
Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America USA • Zyxel Communications, Inc. - North Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/ EX5510-B0 User's Guide 287 - ZyXEL EX5510-B0 | User Guide - Page 288
Global Address A global address uniquely identifies a device on the Internet. It is similar to a "public IP address" in IPv4. A global unicast address starts with a 2 or 3. EX5510-B0 User's Guide 288 - ZyXEL EX5510-B0 | User Guide - Page 289
In IPv6, multicast addresses provide the same functionality as IPv4 broadcast addresses. Broadcasting is not supported in IPv6. A multicast address allows a host to send packets to all hosts in a FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 EX5510-B0 User's Guide 289 - ZyXEL EX5510-B0 | User Guide - Page 290
, the client sends a Rebind message to any available server (S2). For an IA_TA, the client may send a Renew or Rebind message at the client's discretion. EX5510-B0 User's Guide 290 - ZyXEL EX5510-B0 | User Guide - Page 291
a node to announce its link-layer address. • Router solicitation: A request from a host to locate a router that can act as the default router and forward packets. EX5510-B0 User's Guide 291 - ZyXEL EX5510-B0 | User Guide - Page 292
query to the port on which the Done message is received to determine if other devices connected to this port should remain in the group. EX5510-B0 User's Guide 292 - ZyXEL EX5510-B0 | User Guide - Page 293
computer. Example - Enabling DHCPv6 on Windows XP Windows XP does not support DHCPv6. If your network uses DHCPv6 for IP address assignment, you have as service. 3 Select Start > Control Panel > Administrative Tools > Services. 4 Double click Dibbler - a DHCPv6 client. EX5510-B0 User's Guide 293 - ZyXEL EX5510-B0 | User Guide - Page 294
computer can obtain an IPv6 address from a DHCPv6 server. Example - Enabling IPv6 on Windows 7 Windows 7 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer. To enable /IPv6) checkbox to enable it. 3 Click OK to save the change. EX5510-B0 User's Guide 294 - ZyXEL EX5510-B0 | User Guide - Page 295
:5189%11 IPv4 Address 172.16.100.61 Subnet Mask 255.255.255.0 Default Gateway fe80::213:49ff:feaa:7125%11 172.16.100.254 EX5510-B0 User's Guide 295 - ZyXEL EX5510-B0 | User Guide - Page 296
. • Protocol: This is the type of IP protocol used by the service. If this is TCP/UDP, then the service uses the same port number with TCP and UDP. If this is USER a brief explanation of the applications that use this service or the situations in which this service is used. EX5510-B0 User's Guide 296 - ZyXEL EX5510-B0 | User Guide - Page 297
Services this service. AOL's Internet Messenger service. Domain Name Server, a service that matches web names (Encapsulation Security Protocol) tunneling protocol uses this service. Finger is a UNIX or Internet related chat program. Microsoft Networks' messenger service uses this protocol. The Network - ZyXEL EX5510-B0 | User Guide - Page 298
Services server distributed file service that provides transparent the USENET newsgroup service. Packet INternet Groper . Remote Command Service. A streaming audio service that enables real is an ISP that provides services mainly for cable modems. Simple Service Discovery Protocol supports Universal - ZyXEL EX5510-B0 | User Guide - Page 299
Table 126 Examples of Services (continued) NAME TACACS PROTOCOL UDP PORT(S) 49 TELNET TCP 23 VDOLIVE TCP UDP 7000 userdefined DESCRIPTION Login to log into remote host systems. A videoconferencing solution. The UDP port number is specified in the application. EX5510-B0 User's Guide 299 - ZyXEL EX5510-B0 | User Guide - Page 300
magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior not installed and used according to the instructions, may cause harmful interference to radio communications to indoor use only, except for relevant user's manual mention that this device can be installed into - ZyXEL EX5510-B0 | User Guide - Page 301
maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e. EX5510-B0 User's Guide 301 - ZyXEL EX5510-B0 | User Guide - Page 302
rieur d'une distance supérieure à 300 mètres doivent être notifiées à l'Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples détails. samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/ UE. EX5510-B0 User's Guide 302 - ZyXEL EX5510-B0 | User Guide - Page 303
can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). EX5510-B0 User's Guide 303 - ZyXEL EX5510-B0 | User Guide - Page 304
over them. • Always disconnect all cables from this device before servicing or disassembling. • Do not remove the plug and connect it near the device and shall be easily accessible. Important Safety Instructions • Caution! The RJ-45 jacks are not used for telephone EX5510-B0 User's Guide 304 - ZyXEL EX5510-B0 | User Guide - Page 305
till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att göra dig av med den på ett återvinningsställe. 台灣 EX5510-B0 User's Guide 305 - ZyXEL EX5510-B0 | User Guide - Page 306
event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in products, or at www.us.zyxel.com for North American products. EX5510-B0 User's Guide 306 - ZyXEL EX5510-B0 | User Guide - Page 307
under GPL license terms and/or GPL like licenses. To obtain the source code covered under those Licenses, please contact your vendor or Zyxel Technical Support at [email protected]. EX5510-B0 User's Guide 307 - ZyXEL EX5510-B0 | User Guide - Page 308
105, 106 RADIUS server 106 B backup configuration 265 band steering 102 bandwidth capacity cable type 16 Basic Service Set, see BSS blinking LEDs 20 Bridge mode 80 broadband 71 Broadband screen overview 71 broadcast 83 BSS MD 268 MEG 271 MEP 268 MIP 268 channel WiFi 104 EX5510-B0 User's Guide 308 - ZyXEL EX5510-B0 | User Guide - Page 309
information customer support 282 copyright 300 , 105 customer support 282 D data Denials of Service, see DoS DHCP 117, 133 Differentiated Services, see DiffServ 198 DS field 161 DS, see differentiated services DSCP 161 Dual Stack Lite 73 dual- WAN port 21 Extended Service Set IDentification 88, 93 - ZyXEL EX5510-B0 | User Guide - Page 310
prefix length 72, 84, 288 subnet mask 72 unspecified address 289 IPv6 address abbreviation method 84 IPv6 rapid deployment 72 J Java permission 22 JavaScript 22 EX5510-B0 User's Guide 310 - ZyXEL EX5510-B0 | User Guide - Page 311
applications 180 IP alias 180 example 180 global 179 IGA 178 ILA 178 inside 179 local 179 outside 179 port forwarding 166 port number 181 services 181 SIP ALG 174 activation 175 NAT example 181 navigation panel 26 Network Address Translation, see NAT network map 26, 59 - ZyXEL EX5510-B0 | User Guide - Page 312
marking 145 setup 144 tagging 145 versus CoS 145 QoS queue and class example configuration 49 Quality of Service, see QoS quick start wizard overview 31 R RADIUS server 106 rear panel buttons 21 Zyxel device 20 WiFi 105 Security Log 226 Security Parameter Index, see SPI EX5510-B0 User's Guide 312 - ZyXEL EX5510-B0 | User Guide - Page 313
control 244 Service Set 88, 93 services port forwarding 181 setup firewalls 198 static route 137, 139, 183 Single Rate Three Color Marker, see srTCM SIP ALG ID 131 Virtual Local Area Network See VLAN VLAN 83 Introduction 83 number of possible VIDs VLAN ID 83 VLAN tag 83 EX5510-B0 User's Guide 313 - ZyXEL EX5510-B0 | User Guide - Page 314
WPS button 21 using 21 WPS LED 20 WPS methods tutorial 38 WPS process example 40 Z Zyxel Device managing 18 Zyxel Family Safety page 212 EX5510-B0 User's Guide 314
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 |
Default Login Details
User’s Guide
EX5510-B0
Dual-Band Wireless AX Gigabit Ethernet Gateway
Copyright © 2019 Zyxel Communications Corporation
LAN IP Address
Login
admin
Password
See the device label
Version 5.15 Ed 1, 10/2019