ZyXEL G-162 User Guide - Page 56

Problem with the Link Status, Problems Communicating With Other Computers

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ZyXEL G-162 User's Guide 8.2 Problem with the Link Status Table 8-2 Troubleshooting Link Quality PROBLEM The link quality and/or signal strength is poor all the time. CORRECTIVE ACTION Search and connect to another AP with a better link quality using the Site Survey screen. Move your computer closer to the AP or the peer computer(s) within the transmission range. There may be too much radio interference (for example microwave or another AP using the same channel) around your wireless network. Relocate or reduce the radio interference. 8.3 Problems Communicating With Other Computers Table 8-3 Troubleshooting Communication Problems PROBLEM CORRECTIVE ACTION The G-162 computer cannot communicate with another computer. Make sure you are connected to the network. A. Infrastructure Make sure that the AP and the associated computers are turned on and working properly. Make sure the G-162 computer and the associated AP use the same SSID. Change the AP and the associated wireless clients to use another radio channel if interference is high. Make sure that the computer and the AP share the same security option and key. Verify the settings in the Security Settings screen. B. Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on. Make sure the G-162 computer and the peer computer(s) are using the same SSID and channel. Make sure that the computer and the peer computer(s) share the same security option and key. Change the wireless clients to use another radio channel if interference is high. 8-2 Troubleshooting

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ZyXEL G-162 User’s Guide
8-2
Troubleshooting
8.2
Problem with the Link Status
Table 8-2 Troubleshooting Link Quality
PROBLEM
CORRECTIVE ACTION
The link quality and/or signal
strength
is poor all the time.
Search and connect to another AP with a better link quality using the
Site
Survey
screen.
Move your computer closer to the AP or the peer computer(s) within the
transmission range.
There may be too much radio interference (for example microwave or
another AP using the same channel) around your wireless network.
Relocate or reduce the radio interference.
8.3
Problems Communicating With Other Computers
Table 8-3 Troubleshooting Communication Problems
PROBLEM
CORRECTIVE ACTION
The G-162 computer cannot
communicate with another
computer.
Make sure you are connected to the network.
A.
Infrastructure
Make sure that the AP and the associated computers are turned on and
working properly.
Make sure the G-162 computer and the associated AP use the same
SSID.
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
Make sure that the computer and the AP share the same security option
and key. Verify the settings in the
Security Settings
screen.
B.
Ad-Hoc (IBSS)
Verify that the peer computer(s) is turned on.
Make sure the G-162 computer and the peer computer(s) are using the
same SSID and channel.
Make sure that the computer and the peer computer(s) share the same
security option and key.
Change the wireless clients to use another radio channel if interference is
high.