ZyXEL NWA5301-NJ User Guide - Page 206
Internet Access
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Chapter 22 Troubleshooting • Try to access the NWA/WAC using another service, such as Telnet. If you can access the NWA/WAC, check the remote management settings to find out why the NWA/WAC does not respond to HTTP. • If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port. I forgot the password. 1 The default password is 1234. 2 If this does not work, you have to reset the device to its factory defaults. See Section 22.6 on page 212. I can see the Login screen, but I cannot log in to the NWA/WAC. 1 Make sure you have entered the user name and password correctly. The default password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not on. 2 You cannot log in to the web configurator while someone is using Telnet to access the NWA/WAC. Log out of the NWA/WAC in the other session, or ask the person who is logged in to log out. 3 Disconnect and re-connect the power adaptor or PoE power injector to the NWA/WAC. 4 If this does not work, you have to reset the device to its factory defaults. See Section 22.6 on page 212. I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. 22.4 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 22.2 on page 204. 2 Make sure the NWA/WAC is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address. NWA / WAC Series User's Guide 206