ZyXEL PLA5236 User Guide - Page 65

RESET/ENCRYPT, buttons, but

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Chapter 12 Troubleshooting The POWER light does not blink when I press the RESET/ENCRYPT button. • Check the device is on. • Press the RESET/ENCRYPT button again, making certain you have pressed the button for 0.5 to 3 seconds. • The POWER light on some powerline devices do not blink as part of the ENCRYPT process. Check your powerline device is a PLA. The POWER light blinks two times quickly then pauses, before repeating. The ENCRYPT process has failed. Press the RESET/ENCRYPT button on both devices for 5 to 8 seconds, then try to reconnect. The POWER lights on both devices blink when I press the RESET/ENCRYPT buttons, but the HomePlug light does not turn on. • Ensure you have pressed the RESET/ENCRYPT button on both devices. • Wait for about a minute while the devices set up a connection. • If that does not work, try again with both devices connected to a power strip next to each other. If they now connect, then the devices were not on the same electrical circuit before. The POWER lights on both devices blink, then many lights blink and the HomePlug light blinks red. Do not worry, the connection process is proceeding normally. The POWER lights on both devices finished blinking, but only one device's HomePlug light is on. One device may have connected to a third powerline device. To check device A is connected to device B and not another device, disconnect device B from its power source. Device A's HomePlug ( ) light will turn off if the connection is with Device B. Press the RESET/ENCRYPT button on both devices for 5 to 8 seconds, then try to reconnect, pressing the RESET/ENCRYPT button for 0.5 to 3 seconds on both devices. I pressed the RESET/ENCRYPT button for 5 to 8 seconds, but the HomePlug light is still on. PLA5236 User's Guide 65

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Chapter 12 Troubleshooting
PLA5236 User’s Guide
65
The POWER light does not blink when I press the
RESET/ENCRYPT
button.
•
Check the device is on.
•
Press the
RESET/ENCRYPT
button again, making certain you have pressed the button for 0.5 to 3
seconds.
•
The POWER light on some powerline devices do not blink as part of the ENCRYPT process. Check your
powerline device is a PLA.
The POWER light blinks two times quickly then pauses, before repeating.
The ENCRYPT process has failed. Press the
RESET/ENCRYPT
button on both devices for 5 to 8 seconds,
then try to reconnect.
The POWER lights on both devices blink when I press the
RESET/ENCRYPT
buttons, but the
HomePlug light does not turn on.
•
Ensure you have pressed the
RESET/ENCRYPT
button on both devices.
•
Wait for about a minute while the devices set up a connection.
•
If that does not work, try again with both devices connected to a power strip next to each other. If
they now connect, then the devices were not on the same electrical circuit before.
The POWER lights on both devices blink, then many lights blink and the HomePlug light blinks red.
Do not worry, the connection process is proceeding normally.
The POWER lights on both devices finished blinking, but only one device’s HomePlug light is on.
One device may have connected to a third powerline device. To check device A is connected to
device B and not another device, disconnect device B from its power source. Device A’s HomePlug
(
) light will turn off if the connection is with Device B. Press the
RESET/ENCRYPT
button on both devices
for 5 to 8 seconds, then try to reconnect, pressing the
RESET/ENCRYPT
button for 0.5 to 3 seconds on both
devices.
I pressed the RESET/ENCRYPT button for 5 to 8 seconds, but the HomePlug light is still on.