2009 BMW 5 Series Owner's Manual - Page 211

BMW Assist* BMW Assist provides you with various services. For example, the position data of your vehicle can be transmitted to the BMW Assist Response Center if an emergency request* has been initiated. Many BMW Assist services depend on the individually agreed contract. After your contract has expired, the BMW Assist system will be deactivated by the BMW Assist Response Center without you having to visit a BMW center. After the BMW Assist system has been deactivated, no BMW Assist service will be available. The BMW Assist system can be reactivated by a BMW center after signing a new contract. Response Center contacts you and takes further steps to help you. > Automatic collision notification: Under certain conditions, a connection is established to the BMW Assist Response Center immediately after a serious accident. If possible, the BMW Assist Response Center contacts you and takes further steps to help you. > Enhanced roadside assistance: You can call Roadside Assistance* of the BMW Group should you require help in the event of a breakdown. If possible, the vehicle data and position data are transmitted during this time. > BMW Customer Relations: For information related to your vehicle, call BMW Customer Relations. > BMW Assist My Info: Using the BMW Assist Internet portal, you can transmit addresses and text messages into the vehicle and have them displayed. > BMW TeleServices*: The data on the service status of your vehicle or on required inspections are transmitted to your BMW center either automatically prior to the due date or when you request a BMW service appointment. > Remote door unlock: Inform the BMW Assist Response Center, e.g. if your remote control is not available and you want to have the vehicle unlocked. > Stolen vehicle recovery: After your vehicle has been reported to the police as stolen, the BMW Assist Response Center can locate its position. In addition, you can be provided with other services, e.g. the concierge service or information on route planning, traffic conditions, and the weather. With Critical Calling, you can make a limited number of calls via the BMW Assist Response Center, e.g. if you do not have your mobile phone with you. 209 Online Edition for Part no. 01 41 2 600 721 - © 08/08 BMW AG Requirements You can use BMW Assist when the following requirements are met: > The installed BMW Assist system is logged on to a mobile phone network. This network must be capable of transmitting the services. > To transmit position data, the vehicle must be able to determine the current position. > In order to activate and update BMW Assist, a GPS signal must be available. > You have subscribed to BMW Assist with your BMW center or with the BMW Assist Response Center. Activation must be completed. > BMW Assist is activated, refer to page 215. The following services are available via BMW Assist: > Emergency request, refer to page 253: When you press the SOS button, a connection is established to the BMW Assist Response Center. The BMW Assist Reference Mobility Offered services Communications Entertainment Navigation Driving tips Controls At a glance