2009 BMW 5 Series Owner's Manual - Page 255
2009 BMW 5 Series Manual
Page 255 highlights
Giving and receiving assistance Emergency request Conditions for an emergency request: > Full preparation package mobile phone. With this equipment, an emergency request is still possible when no mobile phone is paired with the vehicle. > BMW Assist is activated. Activating BMW Assist, refer to page 215. > Radio readiness is activated. > The BMW Assist system is logged on to a mobile phone network. > The emergency request system is operable. Once your BMW Assist subscription expires, the BMW Assist system can be deactivated by a BMW center without you having to visit a workshop. Once the BMW Assist system has been deactivated, emergency requests are not possible. The BMW Assist system can be reactivated by a BMW center after signing a new contract. Even if you are unable to answer, the BMW Assist Response Center can take further steps to help you under certain conditions. If conditions allow, remain in the vehicle until the connection has been established. You will then be able to provide a detailed description of the situation. If the current position of your vehicle can be determined, it will be transmitted to the BMW Assist Response Center. If the LED is flashing but the BMW Assist Response Center cannot be heard over the hands-free system, it is possible that the hands-free system is malfunctioning. The BMW Assist Response Center may still be able to hear you, though. Under certain conditions, an emergency request is automatically initiated immediately after a severe accident. Pressing the button does not interfere with this. For technical reasons, the emergency request cannot be guaranteed under unfavorable conditions. You can also use other services of BMW Assist with this button, refer to page 209.< Initiating an emergency request 1. Briefly press protective cover to open. Depending on the vehicle's equipment, the arrangement of the switches and indicator lamps may differ somewhat. Warning triangle* The warning triangle is located in the luggage compartment lid/tailgate. 2. Press the SOS button for at least 2 seconds. The LED in the button lights up. As soon as the voice connection to the BMW Assist Response Center has been established, the LED flashes. 253 Online Edition for Part no. 01 41 2 600 721 - © 08/08 BMW AG Reference Mobility Communications Entertainment Navigation Driving tips Controls At a glance