2013 Ford C-MAX Hybrid Owner Manual Printing 3 - Page 71

70 MyKey Note: When you view your MyKey system status, either the number of MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED may include your unlicensed remote start system in the total count. See the Checking MyKey System Status section. For all vehicles with an unlicensed, non-Ford-approved aftermarket remote start installed, it is possible to program all keys as MyKeys. In this case, you will need to use your remote start system to remove all restrictions and return the key or intelligent access key to its admin key status by doing the following: • Enter the vehicle and close all doors. • Start your vehicle with your remote start. • See the Clearing All MyKeys section and follow Steps 1-3. MYKEY TROUBLESHOOTING Condition I cannot program a key. Potential Causes • The key or fob used to start the vehicle does not have admin privileges. • The key or fob used to start the vehicle is the only admin key (there always has to be at least one admin key). • Vehicles with push button start: The intelligent access key is not in the backup slot or positioned correctly next to the steering column. See the Starting and Stopping the Vehicle chapter for more information. • SecuriLock passive anti-theft system is disabled or in unlimited mode. • The key or fob used to start the vehicle does not have admin privileges. • No keys are programmed to the vehicle. See the Creating a MyKey chapter. I cannot program the optional settings. 2013 C-Max Full Hybrid (34h) Owners Guide gf, 3rd Printing, January 2013 USA (fus)