Brother International ADS-3000N Network Users Guide - Page 93

Wireless LAN Error Codes ADS-2800W / ADS-3600W, Error Code, Recommended Solutions, Problem, Interface

Page 93 highlights

Troubleshooting Problem There is a wireless computer, Bluetoothsupported device, microwave oven, or digital cordless phone near the Brother machine or the mobile device. If you have checked and tried all of the above, but still cannot complete the Wi-Fi Direct ® configuration, do the following: Interface Wi-Fi Direct ® Wi-Fi Direct ® Solution Move other devices away from the Brother machine or the mobile device.  Turn your Brother machine off and back on. Then try to configure the Wi-Fi Direct ® settings again.  If you are using your Brother machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct ® network, and then check how many devices are connected. Wireless LAN Error Codes (ADS-2800W / ADS-3600W) 7 If the LCD displays an error code, locate the code in the table and use the recommended solution to correct the error. 7 Error Code TS-01 TS-02 TS-03 Recommended Solutions The wireless setting is not activated. Turn the wireless setting on: 1 On your machine, press > Network > WLAN > Setup Wizard. 2 When Enable WLAN? is displayed, press Yes, to start the wireless setup wizard. The wireless access point/router cannot be detected. 1 Check the following:  Make sure the wireless access point/router is powered on.  Move your machine to an obstruction-free area, or closer to the wireless access point/router.  Temporarily place your machine within about 1 metre from the wireless access point/router when you are configuring the wireless settings.  If your wireless access point/router is using MAC address filtering, confirm that the Brother machine's MAC address is allowed in the filter. 2 If you manually entered the SSID and security information (SSID/authentication method/encryption method/Network Key), the information may be incorrect. Confirm the SSID and security information and re-enter the correct information as necessary. This device does not support a 5 GHz SSID/ESSID and you must select a 2.4 GHz SSID/ESSID. Make sure the access point/router is set to 2.4 GHz or 2.4 GHz/5 GHz mixed mode. The wireless network and security setting you entered may be incorrect. Confirm the wireless network settings. Confirm that the entered or selected SSID/authentication method/encryption method/UserID/Userpass are correct. 89

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Troubleshooting
89
7
Wireless LAN Error Codes (ADS-2800W / ADS-3600W)
7
If the LCD displays an error code, locate the code in the table and use the recommended solution to correct
the error.
There is a wireless
computer, Bluetooth-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.
Wi-Fi
Direct
®
Move other devices away from the Brother machine or the mobile device.
If you have checked and
tried all of the above, but still
cannot complete the Wi-Fi
Direct
®
configuration, do
the following:
Wi-Fi
Direct
®
Turn your Brother machine off and back on. Then try to configure the
Wi-Fi Direct
®
settings again.
If you are using your Brother machine as a client, confirm how many
devices are allowed in the current Wi-Fi Direct
®
network, and then check
how many devices are connected.
Error Code
Recommended Solutions
TS-01
The wireless setting is not activated.
Turn the wireless setting on:
1
On your machine, press
>
Network
>
WLAN
>
Setup Wizard
.
2
When
Enable WLAN?
is displayed, press
Yes
, to start the wireless setup wizard.
TS-02
The wireless access point/router cannot be detected.
1
Check the following:
Make sure the wireless access point/router is powered on.
Move your machine to an obstruction-free area, or closer to the wireless access
point/router.
Temporarily place your machine within about 1 metre from the wireless access
point/router when you are configuring the wireless settings.
If your wireless access point/router is using MAC address filtering, confirm that the
Brother machine’s MAC address is allowed in the filter.
2
If you manually entered the SSID and security information (SSID/authentication
method/encryption method/Network Key), the information may be incorrect.
Confirm the SSID and security information and re-enter the correct information as
necessary.
This device does not support a 5 GHz SSID/ESSID and you must select a 2.4 GHz
SSID/ESSID. Make sure the access point/router is set to 2.4 GHz or 2.4 GHz/5 GHz
mixed mode.
TS-03
The wireless network and security setting you entered may be incorrect.
Confirm the wireless network settings.
Confirm that the entered or selected SSID/authentication method/encryption
method/UserID/Userpass are correct.
Problem
Interface
Solution