Brother International ADS-3000N Network Users Guide - Page 97

User Account Control, My Computer

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Troubleshooting Question Is your Brother machine assigned to an available IP address? (continued) Interface Solution wired/ 1 Insert the supplied DVD-ROM into your DVD-ROM drive. When the wireless DVD-ROM Top Menu appears, close it. 2 Open computer directory for your operating system:  Windows® XP Click Start > All Programs > Accessories > Windows Explorer > My Computer.  Windows Vista ®/Windows ® 7 Click (Start) > Computer.  Windows ® 8/Windows ® 8.1 Click the (File Explorer) icon on the taskbar, and then go to This Computer.  Windows ® 10 Click the This PC. (File Explorer) icon on the taskbar, and then go to 7 3 Double-click DVD Drive, double-click Tools, double-click NetTool, and then double-click BrotherNetTool.exe to run the program. NOTE If the User Account Control screen appears: (Windows Vista ®) Click Continue (Allow). (Windows ® 7/Windows ® 8/Windows ® 8.1/Windows ® 10) Click Yes. Are you connecting the Brother machine to the network using wireless capabilities? wireless I have checked and tried all of the above, but the Brother machine does not scan. Is there anything else I can do? wired/ wireless 4 Follow the on-screen instructions. If the correct IP address and the Subnet mask are still not assigned even after using the Network Connection Repair Tool, ask your network administrator for this information.  Check Status in WLAN Status. See How to Check the WLAN Status (ADS-2800W / ADS-3600W) on page 9. If the LCD message shows Connection Failed, ask your network administrator whether your IP address is valid or not.  See The Brother machine is not found on the network during the Brother Device installation. on page 91. Uninstall Brother Device and reinstall it. 93

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Troubleshooting
93
7
Is your Brother machine
assigned to an available
IP address?
(continued)
wired/
wireless
1
Insert the supplied DVD-ROM into your DVD-ROM drive. When the
DVD-ROM Top Menu appears, close it.
2
Open computer directory for your operating system:
Windows
®
XP
Click
Start
>
All Programs
>
Accessories
>
Windows Explorer
>
My Computer
.
Windows Vista
®
/Windows
®
7
Click
(
Start
) >
Computer
.
Windows
®
8/Windows
®
8.1
Click the
(
File Explorer
) icon on the taskbar, and then go to
This Computer
.
Windows
®
10
Click the
(
File Explorer
) icon on the taskbar, and then go to
This PC
.
3
Double-click
DVD Drive
, double-click
Tools
, double-click
NetTool
,
and then double-click
BrotherNetTool.exe
to run the program.
NOTE
If the
User Account Control
screen appears:
(Windows Vista
®
) Click
Continue (Allow)
.
(Windows
®
7/Windows
®
8/Windows
®
8.1/Windows
®
10) Click
Yes
.
4
Follow the on-screen instructions.
If the correct IP address and the Subnet mask are still not assigned even
after using the Network Connection Repair Tool, ask your network
administrator for this information.
Are you connecting the
Brother machine to the
network using wireless
capabilities?
wireless
Check
Status
in
WLAN Status
. See
How to Check the WLAN Status
(ADS-2800W / ADS-3600W)
on page 9. If the LCD message shows
Connection Failed
, ask your network administrator whether your IP
address is valid or not.
See
The Brother machine is not found on the network during the Brother
Device installation.
on page 91.
I have checked and tried all
of the above, but the Brother
machine does not scan.
Is there anything else
I can do?
wired/
wireless
Uninstall Brother Device and reinstall it.
Question
Interface
Solution