Brother International ADS-3000N Network Users Guide - Page 96

The Brother machine cannot scan over the network., The Brother machine is not found on the network

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Troubleshooting The Brother machine cannot scan over the network. The Brother machine is not found on the network even after successful installation. 7 Question Interface Solution Are you using security software? wired/ See I am using security software. on page 94. wireless Is your Brother machine assigned to an available IP address? wired/ wireless  Confirm the IP address and the Subnet Mask Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network. For more information on how to verify the IP address and the Subnet Mask, ask your network administrator.  (Windows ®) Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool. Use the Network Connection Repair Tool to fix the Brother machine's network settings (it will assign the correct IP address and the Subnet Mask). 7 To use the Network Connection Repair Tool, ask the network administrator for the required information, and then follow the steps below: NOTE • (Windows ® XP) You must log on with Administrator rights. • Make sure that the Brother machine is turned on and is connected to the same network as your computer. 92

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Troubleshooting
92
7
The Brother machine cannot scan over the network.
The Brother machine is not found on the network even after successful installation.
7
Question
Interface
Solution
Are you using security
software?
wired/
wireless
See
I am using security software.
on page 94.
Is your Brother machine
assigned to an available
IP address?
wired/
wireless
Confirm the IP address and the Subnet Mask
Verify that both the IP addresses and Subnet Masks of your computer
and the Brother machine are correct and located on the same network.
For more information on how to verify the IP address and the
Subnet Mask, ask your network administrator.
(Windows
®
)
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
Use the Network Connection Repair Tool to fix the Brother machine’s
network settings (it will assign the correct IP address and the
Subnet Mask).
To use the Network Connection Repair Tool, ask the network
administrator for the required information, and then follow the steps
below:
NOTE
• (Windows
®
XP)
You must log on with Administrator rights.
•
Make sure that the Brother machine is turned on and is connected to the
same network as your computer.